Gainsight

SEPTEMBER 19, 2022

Much like an employee handbook, your CS handbook is a central repository of your customer success policies, procedures, guidelines and more. Maintain alignment: A handbook helps you share your vision and your system with peers, stakeholders, and team members. A good handbook should be crowdsourced. Vision Page.

Crowdsource 52

Crowdsource Customer Experience Systems Review Software Review 52

ProductPlan

FEBRUARY 14, 2023

Aside from regularly scheduled check-ins, remote leaders also benefit from having an open-door policy, even when there’s no actual door involved. And crowdsource ideas for future activities and let the team vote for their top picks via a poll to ensure that as many people as possible are excited about participating.

Feedback Software 59

Feedback Software Crowdsource Reporting Tools Customer Experience 59

Intercom, Inc.

MARCH 4, 2021

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. But landing financing is almost impossible without a strategy, an idea of the market, and a clear vision for your company. You affect policy.

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151