6 Things I Learned About PLG and Customer Success
Gainsight
APRIL 2, 2021
Yet, one cohort of CS leaders exists that I’ve found to truly be special snowflakes: Customer Success teams in companies that employ Product-led Growth strategies. Indeed, since Gitlab is so transparent, you can see their approach , including how they leverage Gainsight , in their online handbook. . Here are the top 6 insights: 1.
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