Product Management University

APRIL 25, 2023

Here we are in the early part of 2023 and so many of my talented friends, former colleagues and customers have fallen victim to the mass layoffs in high tech. For example, if you’re looking for a product marketing role, your H1 headline might be something like “ Making Technical Products Easier to Market, Sell & Buy.”

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Technical Review Research Software Systems Review Customer Experience 244

Product Talk

MARCH 13, 2024

Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. The top diagram is how the team was structured to complete the technology transformation project mentioned earlier.

Research Software 318

Research Software Weak Development Team Feedback Software User Testing 318

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. There are more technology jobs than ever before. Choose standard technology. Choose standard technology.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

NOVEMBER 2, 2021

A Technical Exercise In this post, I’ll offer my idea of the sort of technical abilities expected from a product manager. But is a surprisingly small amount of materials about the technical aspect of PM work. The Product Interview?—?A This can be highly useful for hiring managers, as well as for PMs planning their roadmap.

Technical Review 133

Technical Review Analytic Tools Software Review User Testing 133

Intercom, Inc.

OCTOBER 27, 2022

If you’re short on time, here are a few quick takeaways: If you’re starting a business, make sure you have the technical skills to build, manage, and grow your services internally. Where does your interest in SaaS and tech come from? I was passionate about tech and coding. None of us had technical skills. Alex: A lot.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. This applies at web-scale of course, but also can be powerful for intra-organization search as well. Sentiment analysis is often used to review survey results from customer-service interactions, product reviews, etc.

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Companies already use this tech novelty for authentication and expediting transactions.

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Weak Development Team UX User Testing Technical Review 168

The Product Coalition

OCTOBER 19, 2020

Of course, the lesson here is: innovate or die. This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. For the purposes of our example, I chose only two drivers (Technology and Isolationism), so we’ll have just one 2 x 2 matrix. congratulations! Step 7: Identify Indicators Step 7 and 8 are optional.

Technical Review 158

Technical Review Analytic Tools Research Software Development Team Review 158

Productside

AUGUST 26, 2022

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. There are definite technical similarities between the powerful rockets, and both have shaped space technology in new, innovative ways. NASA and SpaceX are pioneers in 21st-century deep space exploration.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

Product Talk

MAY 15, 2024

In each instance, Ellen found a solution that didn’t require too much time or technical know-how to set up. This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Tweet This While this system wasn’t perfect, it worked pretty well for Ellen’s needs.

Product Research 301

Product Research Feedback Software Analytic Tools User Testing 301

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Intercom, Inc.

APRIL 8, 2020

Of course, the vast majority of businesses didn’t have plans to deal with a global pandemic and we certainly didn’t have any simple runbook to follow here. Intercom’s entire software delivery system is built on the ability to move fast, react to change and rollback, or roll forward, rapidly in the case of something unexpected happening.

Software Review 223

Software Review Customer Experience Systems Review Engineering 223

Intercom, Inc.

JUNE 15, 2022

We had to adjust course to understand (and simplify!) Removing technical barriers within the onboarding process. These individuals weren’t technical and often didn’t have access to engineers. This didn’t align with our first prototype of Switch, which required technical skills to implement.

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User Testing Customer Experience Weak Development Team Customer Feedback 194

UX Planet

SEPTEMBER 3, 2024

This article reviews 3 popular contribution models: 1. It uses the hybrid model of contribution where the central design system team is responsible for the overall direction. This hybrid model helps the design team keep the system accurate and useful. This hybrid model helps the design team keep the system accurate and useful.

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Systems Review Software Review Technical Review Healthcare 73

The Product Coalition

DECEMBER 8, 2020

There is a substantial amount of knowledge available on overcoming the technical hurdles?—?desirability, The systems, people and processes at play that make these enormous feats of achievement possible have a way of wrapping their tentacles around new product ventures then slowing them down, impairing them and, sometimes, killing them off.

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Development Team Review Technical Review Systems Review Software Review 148

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process.

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Analytic Tools Systems Review Data Visualization Software Review 76

The Product Coalition

JANUARY 17, 2021

Later it helps the business, or the individual identifies potential threats to their system. It would help if you had a Bachelor’s degree in Science, Technology, Engineering, Computer applications, Information Technology, or Computer Science. Ethical hacking gains unauthorized access to data on computers.

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Reporting Tools Research Software Technical Review Software Review 127

Product Talk

JUNE 19, 2024

. – Tweet This So I want to take some time to review why we do discovery. I’ll do my best to update it as the technology evolves. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services. Of course not. My advice in this article may not stand the test of time.

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Generative AI Product Research Feedback Software Analytic Tools 290

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . How does work flow through the team/system? . How to design a kanban system that allows us to visualize and manage the work? Design kanban systems .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

The Product HQ

JULY 1, 2024

Do you want to know what the technical program manager’s salary is? According to salary information websites like Comparably , the average technical program manager salary in the US ranges from $114,032 to $285,559. So, according to the website, the average technical program manager’s base salary here in the US is $124,446.

Technical Review 52

Technical Review Reporting Tools Systems Review Software Review 52

UX Planet

SEPTEMBER 10, 2024

The effectiveness of a design system cannot be assumed; it must be actively measured and optimized over time. A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements. Image by Steve Dennis.

Analytic Tools 78

Analytic Tools Feedback Software Systems Review Data Visualization 78

Intercom, Inc.

JANUARY 5, 2022

Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then. Of course, it also makes audits go faster and cost less.

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Reporting Tools Data Visualization Software Review Technical Review 211

UserVoice

MARCH 7, 2017

Slightly more than half of the organizations we surveyed say Engineering input is highly influential over the product roadmap, with those suggestions encompassing everything from addressing technical debt and upgrading the architecture to the feasibility and sanity checking of features and enhancements generated elsewhere. Engineering.

Customer Feedback 200

Customer Feedback Data Visualization User Testing Customer Experience 200

The Product Coalition

NOVEMBER 19, 2020

He doesn’t have a technical background and currently works in a different domain. But, if one is systemic and patient in their search, making a successful switch is very achievable. He’s become passionate about technology and wants to make a career switch. It shouldn’t be a prerequisite for product management jobs either.

Technical Review 156

Technical Review Product Manager Product Management Research Software 156

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming?

Feedback Software 142

Feedback Software User Testing Technical Review Data Visualization 142

The Product Coalition

MARCH 9, 2021

When developing an application, it is important to ensure the transparency of this system to avoid bias and negative comments. Tech Support This option is necessary to stay connected with both passengers and drivers regardless of their rides. Messaging, ratings & reviews, booking history. They could also be voiced.

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Reporting Tools Weak Development Team Development Technical Review 161

The Product Coalition

OCTOBER 1, 2022

The term insurtech is the merger of insurance and technology. It’s the synergy between design elements, functions, features, and of course usability. Apart from the general features, a company should also pay attention to the technical details. However, the technicalities are best left to the experts.

Data Visualization 171

Data Visualization Development Artificial Inteligence Technical Review 171

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Mind the Product

AUGUST 19, 2019

An ML system would probably catch more mistakes but would be far more expensive to build. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour. The other side of people understanding how the model works is that they will try to game the system.

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Artificial Inteligence Data Visualization Product Research Reporting Tools 184

freshtrax

MARCH 25, 2024

Retail Tech Revolutionizing the Retail Industry In recent years, rapidly evolving digital technologies have revolutionized the retail industry. This article introduces the latest retail tech deployments at major U.S. This article introduces the latest retail tech deployments at major U.S.

Technical Review 59

Technical Review Reporting Tools Customer Experience User Testing 59

The Product Coalition

MAY 24, 2023

But today, the advancement of technology helps you to become more accessible to gamblers. Currently in this modernized world, coding and software development has come into the limelight, but before the rise of technology, there have been several offline sources that let people play live casinos. People continue to return due to it.

Software Review 133

Software Review Development Technical Review Customer Experience 133

Lenny Rachitsky

APRIL 30, 2024

A prediction for the future: Johnny said, “If I had to guess, technical PMs or engineers with product taste will become the most valuable people at a company over time.” I assume much of your success has been due to hiring well, and keeping a very high bar. You still need some fundamental knowledge, of course (i.e.

Data Visualization 142

Data Visualization User Testing Technical Review Product Research 142

Intercom, Inc.

FEBRUARY 14, 2018

As well as dedicated team rooms, we also have a dedicated Design Studio for workshops, design reviews and generally working in a creative collaborative space. Intercom exists at the intersection of some of the biggest trends and shifts in technology today: Messengers becoming the dominant way humans connect and communicate.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations. Do your research.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Lenny Rachitsky

SEPTEMBER 29, 2024

Currently, he advises marketplace teams and founders, teaches a Reforge course on marketplace growth, and has recently launched a health tech company called Nurra, which connects users with care advocates to navigate the health-care system. workers were driving for Lyft every month.

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User Testing Technical Review Onboarding KPIs Systems Review 113