UX Planet

SEPTEMBER 10, 2024

The effectiveness of a design system cannot be assumed; it must be actively measured and optimized over time. A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements. Image by Steve Dennis.

Analytic Tools 109

Analytic Tools Feedback Software Systems Review Data Visualization 109

UX Planet

SEPTEMBER 8, 2024

Image by Cody Cai Design system governance models help organizations manage and maintain design systems across teams and products. There are three popular models —  Solitary , Centralized , and Federated  — each offer different approaches to how design systems are governed within an organization. Image by Nathan Curtis.

Reporting Tools 105

Reporting Tools Feedback Software Government Systems Review 105

UX Planet

SEPTEMBER 3, 2024

This article reviews 3 popular contribution models: 1. It uses the hybrid model of contribution where the central design system team is responsible for the overall direction. This hybrid model helps the design team keep the system accurate and useful. This hybrid model helps the design team keep the system accurate and useful.

Systems Review 98

Systems Review Software Review Technical Review Healthcare 98

The Product Guy

MAY 21, 2020

Rarely, they come due to professional interest alignment. Sure, there are books, online courses, and blogs which can help, and they do. My network is a great learning support system. But I must admit, once I graduated, networking opportunities shrunk drastically. Plus, I had no one to ask advice from.

Product Manager 468

Product Manager Product Management Management Management 468

NextBigWhat

FEBRUARY 8, 2021

The book, Working Backwards walks you through the launch of some of the iconic Amazon products including Kindle, Amazon Prime, Amazon Echo and Alexa, and AWS (and of course, Fire Phone too). A common question asked by executives when reviewing the product features in the PR is “so what?” Before you can improve any system.

Systems Review 136

Systems Review Software Review Books Customer Experience 136

Product Talk

OCTOBER 23, 2024

They are responsible for deciding what to build (with appropriate input from the rest of the team, of course). Our more senior engineer might be most interested in system architecture, code reviews, and mentoring other engineers. So it’s natural that the more senior people on the team are part of this group.

Technical Review 212

Technical Review Engineering Product Research Reporting Tools 212

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 122

Reporting Tools Travel Systems Review Data Visualization 122

Alchemer Mobile

FEBRUARY 20, 2020

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. The risk of customer churn due to negative sentiment isn’t news to most companies, and many think they are capturing emotion and measuring sentiment across their digital experiences.

Feedback Software 148

Feedback Software Research Software User Testing Systems Review 148

The Product Guy

JUNE 25, 2018

You will encounter numerous escalation, blocker, and air cover situations throughout the course of working on projects in product management, especially when a manager is accountable for the end result and the direct report is doing much of the heavy lifting and nitty-gritty work. Continuous Learning: Leveling up your skills.

Product Manager 300

Product Manager Product Management Reporting Tools Technical Review 300

Product Management University

APRIL 25, 2023

Because this headline is so different than the typical headline, “Experienced Product Marketing Leader,” the resume reviewer is more likely to pause and read your resume because it engages them. Of course, your resume has to make a shortlist to even get a look. Is there any technology company that doesn’t want that?

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Product Innovation Educators

OCTOBER 7, 2024

At the OEDK he co-developed the engineering design curriculum, including the flagship first-year engineering design course and the Prototyping and Fabrication course. Clarify the team assignment * Develop a Design Context Review * Set design objectives and constraints * Develop solution options

User Testing 283

User Testing Feedback Software Customer Feedback Product Manager 283

The Product Bistro

NOVEMBER 19, 2018

In the then current generation there are a lot of customers with older systems. These are expensive systems, and they expect, scratch that, demand 5 or more years of life. But what happens when your developers are using a 12 core Xeon system with 24 G ram, and a SSD raid array on their desktop? Glacially old.

Customer Experience 195

Customer Experience User Experience Software Review User Testing 195

Alchemer Mobile

AUGUST 26, 2021

Ratings and reviews. One of the few places customers give feedback is in the app stores in the form of ratings and reviews. In order to overcome this challenge, you should implement a tool that prompts the right people at the right time to leave a review at the app store.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Roman Pichler

FEBRUARY 9, 2022

This includes sprint planning , Daily Scrum , sprint review , and sprint retrospective , as well as product strategy and product roadmap workshops. It’s usually not something you can learn within a few days or by attending a single training course. Meetings : Prepare and facilitate meetings.

Reporting Tools 341

Reporting Tools Weak Development Team Feedback Software Product Research 341

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . How does work flow through the team/system? . How to design a kanban system that allows us to visualize and manage the work? Design kanban systems .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Product Innovation Educators

MAY 22, 2023

There are courses in product management, but 15 years ago you couldn’t get a PhD in product management and come out knowing how everything works. Many of the tools product managers use on a day-to-day basis are engineering-focused ticketing systems. The role of product management is extremely in flux. It’s evolving so fast.

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

Product Talk

MARCH 13, 2024

Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. Finally, one of the most difficult lessons was, “Old systems die hard,” says Himanshu. Old systems die hard.

Research Software 319

Research Software Weak Development Team Feedback Software User Testing 319

Intercom, Inc.

APRIL 8, 2020

Of course, the vast majority of businesses didn’t have plans to deal with a global pandemic and we certainly didn’t have any simple runbook to follow here. Intercom’s entire software delivery system is built on the ability to move fast, react to change and rollback, or roll forward, rapidly in the case of something unexpected happening.

Software Review 223

Software Review Customer Experience Systems Review Engineering 223

Product Talk

MAY 15, 2024

Quick Re-Introduction to Ellen Juhlin If you’re a longtime Product Talk reader, you’ve taken a Product Talk Academy course , or you’ve spent some time in the Continuous Discovery Habits community , you probably already know Ellen Juhlin. Tweet This While this system wasn’t perfect, it worked pretty well for Ellen’s needs.

Product Research 304

Product Research Feedback Software Analytic Tools User Testing 304

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. How to get a job in customer success course, by Practical CSM. Mapping the customer success journey.

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

Alchemer Mobile

DECEMBER 28, 2021

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Of course, there are exceptions to every rule, but these generalizations are a great starting point to make informed decisions. Retarget using behavior and mobile customer engagement history. Let’s jump right in.

User Testing 246

User Testing Customer Experience Customer Feedback Feedback Software 246

Intercom, Inc.

APRIL 2, 2018

You’ve carefully justified your choice of programming language and why you just need to use a complex gossip protocol to build the system – it is theoretically the “best” language, but it’ll be tricky to get right (and yet really fun to build). You stay the course. Agree a best course of action. You have sign-off.

Technical Review 219

Technical Review Feedback Software Software Review Systems Review 219

UX Planet

DECEMBER 18, 2023

As we approach 2024, the demand for user-centric design expertise continues to surge, making it a prime moment to explore the best resources, bootcamps, and courses that can propel your UX journey to new heights. They’ve begun pioneering a learning section that is filled with workshops, courses, and more.

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Certifications Customer Experience Software Review UX 98

The Product Coalition

DECEMBER 23, 2021

Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Non-transparent system response Imagine a case: after starting an operation, the system stops responding. Unfortunately, the customization process often turns out to be highly sophisticated due to numerous steps.

Weak Development Team 184

Weak Development Team UX User Testing Technical Review 184

Intercom, Inc.

FEBRUARY 26, 2018

Be extremely mindful and diligent in understanding the security of companies you are outsourcing to. Of course, our engineers are highly skilled at creating software and do still write plenty of code. By reducing the amount of services we relied on, we reduced the amount of time (mental and physical) required to operate the new system.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Of course, there are exceptions to every rule, but these generalizations are a great starting point to make informed decisions. Let’s jump right in. Three retargeting methods to boost customer engagement. Nationality.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Intercom, Inc.

JUNE 15, 2022

We had to adjust course to understand (and simplify!) Not only did a no-code integration appeal to project managers, but it also worked with a wider range of phone systems. We learned that project managers had to work with a new person – the phone system admin – to make the necessary changes to their phone system.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

UX Planet

DECEMBER 27, 2023

The design system sometimes really does look like a spider web. Of course, juniors need more time, but sometimes, middles and others need help too! Some we came up with ourselves, while others we found on different sites and added to our collection because they were simply hilarious. But why sleep at all?

Weak Development Team 98

Weak Development Team Systems Review Development Research Software 98

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. Then, I got a job with a big computer systems integrator in the UK. At the time, they were called Bull Information Systems.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

The Product Coalition

OCTOBER 19, 2020

Of course, the lesson here is: innovate or die. Thus, it might be wise for us to create a sales system for smaller dealers (or even individual sellers). The outputs of alternative analysis should help point you in the right direction, but you still need to do your due diligence before proceeding. Not all ideas are equal.

Technical Review 179

Technical Review Analytic Tools Research Software Development Team Review 179

Product Talk

APRIL 3, 2024

We review our product analytics every morning. Deconstructing a Common Interview Technique: Where We Go Wrong In our course Continuous Interviewing , we distinguish between research questions and interview questions. This is classic System 1 vs. System 2 thinking. I’m encouraging you to give me a fast System 1 answer.

User Testing 198

User Testing Customer Experience Customer Feedback User Friction 198

Intercom, Inc.

OCTOBER 27, 2022

If you’re running a business, especially in banking or fintech, it’s important to do due diligence and verify the identity of a customer to assess the risk they pose to your business. You are sending reminders and everybody’s sending you the assets on the due date or even after. Alex: And it was always the same.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Userpilot

OCTOBER 8, 2021

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. These types of insights into user engagement are useful because they help product teams identify the most common patterns in user behavior and act accordingly to improve onboarding systems. Do you agree?

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Productside

AUGUST 26, 2022

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. The NASA waterfall model includes System Requirements Review, Preliminary Design Review and Critical Design Review. NASA and SpaceX are pioneers in 21st-century deep space exploration.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

Product Innovation Educators

MARCH 3, 2025

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. This discovery challenged a common assumption that machines would struggle with the emotional aspects of customer research due to their lack of human empathy.

Research Software 156

Research Software Product Research Artificial Inteligence User Testing 156