Intercom, Inc.

OCTOBER 8, 2020

Right off the bat, Kristen acknowledges that the freemium model isn’t a universal cheat code for winning sales. The beauty of the freemium model in an enterprise setting is that the supplier due diligence process is already much further along. Listen to the full episode above or check out Kristen’s key takeaways below.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

Mind the Product

MAY 16, 2019

However, I want to present a different perspective, Testimonial Driven Development (TDD). The books in this marketplace are business-related, especially in the field of product management and software development. The platform would enable product people to exchange their books, share their recommendations, and book reviews.

Software Review 169

Software Review Development Research Software User Testing 169

Roman Pichler

APRIL 13, 2021

This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. But if the team motivation is declining—as people are being overworked or stressed—or if the code quality is deteriorating—as bugs are accumulating and the code complexity is increasing, alarm bells should go off.

Feedback Software 261

Feedback Software Data Visualization Analytic Tools Research Software 261

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. The first step is of course Planning, so let’s get to work. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software.

Feedback Software 141

Feedback Software Reporting Tools Software Developers Software Development 141

The Product Bistro

NOVEMBER 19, 2018

They ran Windows, and they ran our software that then runs the instrument. People also expect there to be perpetual free software upgrades. All incentive to write efficient code are eliminated – Why clean up a messy class when you can just keep adding to it? While I can sympathize with the sentiment, it is bad advice.

Customer Experience 195

Customer Experience User Experience Software Review User Testing 195

Product Talk

APRIL 11, 2018

” Writing code is a perfectly valid way to learn, if it’s the fastest way to learn. Writing code is a perfectly valid way to learn, if it’s the fastest way to learn. The key with discovery is speed of learning, not speed of writing code. If writing code helps us learn faster, by all means do it. Tweet This.

Product Research 200

Product Research Customer Experience Software Review Feedback Software 200

Mironov Consulting

FEBRUARY 12, 2022

My product leader coachees and I sometimes do calendar reviews.  We A Quick-and-Dirty Tabulation with Optional Color Coding Applying some Agile 101, it’s handy to understand a problem before we start fixing things.  Perhaps get to the end of the backlog, we’ll never be able to accept all incoming invitations.  It’s

Software Review 134

Software Review Weak Development Team Customer Experience Reporting Tools 134

NextBigWhat

FEBRUARY 8, 2021

The book, Working Backwards walks you through the launch of some of the iconic Amazon products including Kindle, Amazon Prime, Amazon Echo and Alexa, and AWS (and of course, Fire Phone too). A common question asked by executives when reviewing the product features in the PR is “so what?” On PR / FAQ Process. Go ahead and read the book.

Systems Review 136

Systems Review Software Review Books Customer Experience 136

Product Talk

MARCH 13, 2024

“Each team has a clear mission and will have distinct product outcomes (I’m only on week three of the Defining Outcomes course, so this part is a work in progress!).” They received a lot of pushback from the engineers initially because it created complexities around code reviews, tech debt management, release processes, etc.

Research Software 318

Research Software Weak Development Team Feedback Software User Testing 318

The Product Coalition

AUGUST 12, 2021

Remember, when you know your coworker moonlights as a magician at the local nursing home, you give him a little grace when he gives you tough feedback on a code review three minutes before launch. Incorporate skill-sharing, games, and ice-breakers. As everyone goes heads down, keep communication levels high?

Technical Review 147

Technical Review Leadership Software Review Construction 147

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. She diligently rose through the ranks, finally growing into the individual contributor role of a staff engineer. I was all alone.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Intercom, Inc.

JUNE 3, 2021

And if you feel confident about your business post-vaccine, now is the time to carefully step on the gas (or step on the accelerator pedal if, of course, you’re driving an electric car).” And then, of course, the speculation too. How are you going to turn that cash into code? Should we sink bigger?

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Roman Pichler

MAY 11, 2021

An agile development team does a good job if the memebers can reliably meet the agreed goals and create software that offers a great user experience and exhibit the desired quality. Unlike traditional approaches to software development, Scrum does not offer the role of a project manager.

Weak Development Team 346

Weak Development Team Product Research User Testing Customer Experience 346

Product Talk

OCTOBER 23, 2024

They are responsible for deciding what to build (with appropriate input from the rest of the team, of course). Our more senior engineer might be most interested in system architecture, code reviews, and mentoring other engineers. So it’s natural that the more senior people on the team are part of this group.

Technical Review 212

Technical Review Engineering Product Research Reporting Tools 212

Roman Pichler

JULY 20, 2016

If your goal is to acquire customers, for example, then ask yourself how many new customers should be acquired; or if your goal is to reduce technical debt, determine how much of the bad code should be removed or rewritten. 10 Regularly Review and Adjust the Roadmap. Carry out this exercise together with the development team.

Roadmap 348

Roadmap Agile Technical Review Weak Development Team 348

The Product Coalition

OCTOBER 2, 2024

Crafting workflow diagrams and presentations from scratch can be time-consuming and demands a level of coding or design expertise that not all of us possess. No Coding Required: Utilize the new Artifacts feature without any programming skills. Software Tools You'll Need Anthropic’s Claude Sonnet 3.5 Word, PDF).

Software Review 78

Software Review Presentation User Testing Feedback Software 78

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. One-tap registration with Facebook), you’re already using third-party software.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. One-tap registration with Facebook), you’re already using third-party software.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Mind the Product

JUNE 7, 2019

The concept of Agile came out of frustration at the way software was delivered. As you discover new ways of doing something and change course, you’re “responding to change over following a plan”. The goal is creating more software, faster. More code does not equal more value. What is Agile Really About?

Agile 195

Agile Software Review User Testing Technical Review 195

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Product Talk

JULY 17, 2024

Customers retain longer due to integration usage and satisfaction. We are recognizing that shipping software isn’t enough if that software didn’t have the impact we expected. We are recognizing that shipping software isn’t enough if that software didn’t have the impact we expected.

Product Research 293

Product Research Onboarding KPIs Data Visualization Customer Experience 293

Product Talk

MAY 15, 2024

Quick Re-Introduction to Ellen Juhlin If you’re a longtime Product Talk reader, you’ve taken a Product Talk Academy course , or you’ve spent some time in the Continuous Discovery Habits community , you probably already know Ellen Juhlin. It’ll provide you with the code that you give to your developer. You can submit yours here.

Product Research 299

Product Research Feedback Software Analytic Tools User Testing 299

Intercom, Inc.

JUNE 3, 2019

And what makes this even harder is that, because PMs own so few clear deliverables (such as code or designs), it can be tricky to pinpoint what exact impact a PM had on a team. The result is that performance reviews can be hard to do well, consistently, across multiple managers. But, frankly, they’re a pain in the ass to write.

Product Manager 208

Product Manager Product Management Software Review Customer Feedback 208

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. Ratings and Reviews: Where to Start and How to Win | You likely understand the importance of making a good first impression through your app’s positive ratings and reviews.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Roman Pichler

NOVEMBER 1, 2022

This, of course, assumes that you are adequately empowered and that you have the final say on strategic product decisions. You should therefore review and adapt the roadmap on a regular basis. If they are then look for a product goal that the feature supports. 4 The Person in Charge of the Product Creates the Roadmap on Their Own.

Roadmap 337

Roadmap Weak Development Team Customer Experience Reporting Tools 337

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. Of course, it also makes audits go faster and cost less. And, of course, challenging – as it should be. Start early.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Product Talk

OCTOBER 18, 2023

We cover all of these methods in-depth in our Identifying Hidden Assumptions course. We cover how to phrase your assumptions in our Identifying Hidden Assumptions course. We cover all four of these assumption test types in our Assumption Testing course. We cover assumption mapping in our Identifying Hidden Assumptions course.

Product Research 281

Product Research User Testing Testing Analytic Tools 281

Intercom, Inc.

APRIL 2, 2018

You stay the course. The code you’ve spent so much time on never ships. Instead of submitting your work for review, afraid of the amount of feedback you’re going to get, embrace the process and seek out the opinions of those who will give you the most feedback from day one. Agree a best course of action.

Technical Review 219

Technical Review Feedback Software Software Review Systems Review 219

The Product Coalition

DECEMBER 20, 2021

Well, I’d never worked with testers or rather I’d never taught testers how to code. QA Automation Engineer is a product quality assurance specialist who creates tests with the help of software tools and verifies execution results. The main task of QA Automation specialists is to check someone else’s code with their own.

Engineering 134

Engineering Software Review Reporting Tools Data Visualization 134

The Product Coalition

JULY 12, 2022

But more often, it’s a client who is not ready to develop software. Of course, we do not talk about a product that a trainee can make in a month. And they are the ones who will make decisions about development priorities, due to which the goal can be reached, spending the budget optimally. you don’t need it.

Research Software 118

Research Software Weak Development Team Software Review Development 118

Roman Pichler

FEBRUARY 9, 2022

This includes laptops, tablets, phones, and software tools; but it may also include having access to a kitchen and a coffee machine. This includes sprint planning , Daily Scrum , sprint review , and sprint retrospective , as well as product strategy and product roadmap workshops. Meetings : Prepare and facilitate meetings.

Reporting Tools 339

Reporting Tools Feedback Software Weak Development Team Product Research 339

Business of Software Conference

MARCH 23, 2023

We’re thrilled to announce Business of Software Conference USA is relocating to Raleigh, NC – one of the fastest growing tech clusters in the USA. We bring SaaS and software entrepreneurs in the BoS community from around the world together and we know they will get a great welcome. It is a real life opera house!

Software Review 98

Software Review Technical Review Startups Events 98

Intercom, Inc.

MAY 30, 2019

When we ship, we of course have done our diligence with research and design, but we’re also keenly aware that there’s so much we don’t know. There’s a real benefit or value in that longitudinal ownership of having somebody experience it from idea through to execution, through to feedback and course correction.

User Testing 194

User Testing Feedback Software Customer Feedback Data Visualization 194

Intercom, Inc.

AUGUST 7, 2019

Of course, many products have unavoidable complexity. If getting started with your product requires new users to install software, invite colleagues or message customers, then the path to value may not seem as short or straightforward. That’s why all high stakes steps deserve care and thought, and possibly internal review and approval.

Customer Experience 223

Customer Experience User Testing Customer Feedback User Friction 223

Alchemer Mobile

SEPTEMBER 5, 2019

million apps in the world – and this is the number for the iOS software only! When it comes to collaboration software, our choice is especially important. Designing a Slack alternative , the team at Chanty explored numerous apps and took a bold step to make our own list of top mobile collaboration software. There are 1.8

Feedback Software 204

Feedback Software Data Visualization User Testing Product Manager 204

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Roman Pichler

APRIL 13, 2021

This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. But if the team motivation is declining—as people are being overworked or stressed—or if the code quality is deteriorating—as bugs are accumulating and the code complexity is increasing, alarm bells should go off.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156