Userpilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Customer Experience 94

Gainsight

JULY 5, 2022

It is increasingly apparent that having a CS Ops team and leader is becoming a necessity. However, to completely leverage the expanding customer success effects, your CS leader needs an individual or team to help map out the where, when, and how customer success intersects your daily operations and transforms your customers’ journey.

Reporting Tools 59

Reporting Tools Analytic Tools Weak Development Team Data Visualization 59

Mironov Consulting

SEPTEMBER 15, 2019

We’ve known forever that we (product managers) must include our developers and designers in the earliest stages of problem definition and solution ideation. Piping in real users’ voices and challenges motivates the whole team. Less appreciation of commercial software development pressures. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Tyner Blain

AUGUST 10, 2023

Staying the course is drifting off course. When you don’t use problem statements to express your intent, there are no signals to help your organization stay on course. Let’s dig in to the third challenge – making teams more efficient by making them more effective. This continues to create cognitive dissonance.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. Uses and definition of different kinds of segmentation.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints.

Research Software 157

Research Software Data Visualization Software Review Technical Review 157

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They work with leaders and their own teams across organizations. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. Uses and definition of different kinds of segmentation.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Userpilot

DECEMBER 10, 2020

A spate of bad reviews can be a serious obstacle to growth, retention and customer acquisition. How to respond positively to negative feedback. Americans tell an average of 15 people about a bad customer experience, compared to just 11 about a good one ( American Express ). Sources of negative feedback.

User Testing 86

User Testing Feedback Software Customer Feedback Analytic Tools 86

Alchemer Mobile

JUNE 9, 2020

And over the next 10 to 12 minutes, I’m going to talk about how you in the mobile teams around the world can really fix a big problem around what we think of is the feedback funnel. Like when we talk about leads, we’re ultimately talking about another person or a team on the other end.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. How to develop your brand strategy? This happens either because they don’t know how to start the process or keep the information updated and shared across their teams. They establish what you stand for as a team. Get specific!

Branding 64

Branding Weak Development Team Strategy Research Software 64

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mind the Product

AUGUST 19, 2019

Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. That’s why it’s incredibly important to develop a good level of empathy and user understanding, not only for yourself, but for the whole team.

Artificial Inteligence 182

Artificial Inteligence Data Visualization Product Research Reporting Tools 182

PMLesson's Ace the PM Interview

APRIL 26, 2022

Check out our complete Data Science Interview Prep Course.  Data Science Interview Course Worried about data science interview questions? Practice common data science questions in this course. Data science will only continue to expand as well as more teams begin to use data to make decisions, not just engineering.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. That starts with clear product positioning and unambiguous messaging. Al Ries Positioning is a powerful strategic tool.

Onboarding KPIs 87

Onboarding KPIs User Testing Analytic Tools Feedback Software 87

PMLesson's Ace the PM Interview

JANUARY 12, 2022

Have you been intrigued by the position of Technical Program Manager? The best way to get ready is by reviewing some real TPM interview questions from some of the top tech companies like Facebook, Google, Amazon, and more. For example, these questions are typically focused on system design. Let's take a look! Design TikTok.

Technical Review 52

Technical Review Feedback Software Onboarding KPIs Systems Review 52

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. The cost of CRM systems have fallen sharply and there is now a host of entry-level systems you can use to manage your pipeline. Iterate the product based on feedback.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

This is especially true if you're looking to join the technical program management team. Given the nature of the position , you can also expect them to cover many different areas including: Program sense : assesses how you manage resources, mitigate risk, etc. These are system design , program sense , and cross-functional partnerships.

Technical Review 52

Technical Review Feedback Software Systems Review User Testing 52

bpma ProductHub

OCTOBER 16, 2016

Currently at Pragmatic Marketing, Paul helps companies build product teams by teaching their managers and marketers how to become market-driven. Most companies and product teams have to find the right balance between investing in the new and supporting existing products. On Innovation vs. Execution in Product Management.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

UX Studio

MARCH 1, 2024

We formulated a dedicated team consisting of three researchers and three designers. While some team members immersed themselves in articles and courses, others extensively tested AI tools within the given timeframe. Read on to get a sneak peek at our research team’s conclusions.

Data Visualization 99

Data Visualization Research Software Product Research Analytic Tools 99

PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. We also use that time to work on an incubator project in small teams comprised of offering managers, developers, designers, and researchers. I recommend Exponent’s PM Interview course.

Research Software 52

Research Software Analytic Tools Reporting Tools Feedback Software 52

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Develop new opportunities.

Reporting Tools 143

Reporting Tools User Testing Research Software Product Research 143

Userpilot

JULY 5, 2022

As a result, it helps you develop only the features that they need and avoid falling into the feature fallacy trap and creating the consumption gap. Riskiest Assumption Testing (RAT) and Fake Door Testing are good ways of validating ideas before you commit to developing them. What is incremental innovation?

Feedback Software 88

Feedback Software Analytic Tools Research Software Product Research 88

ProductPlan

JANUARY 5, 2023

This trend has supported the emergence of the Data Product Manager as a role on the product team dedicated to the process of collecting, organizing, storing, and sharing data within an organization. At the time of writing this post, there were 525 postings on LinkedIn for positions in the U.S. due to regulatory restrictions.

Artificial Inteligence 52

Artificial Inteligence Product Management Product Manager Feedback Software 52

BrainMates

SEPTEMBER 23, 2020

We have developed a new leadership model – the Product Adaptive Leadership Model (PALM) that offers a path for Product Leaders to examine their current practices, apply new ways of solving problems, and improve their Product Leadership performance. This often goes unnoticed as the pace of development and deadlines increases.

Feedback Software 86

Feedback Software Analytic Tools Data Visualization User Testing 86

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. The foundation of a positive, two-way working relationship is having a sense for what motivates your teammate. Their story isn’t uncommon.

Engineering 135

Engineering Feedback Software User Testing Software Review 135

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. Meeting your team.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Split

JUNE 9, 2022

It’s something that your founders or senior management team need to define clearly. Your analytics team can build a metrics system to measure those goals. Team members may have disagreements, but A/B test results for each idea will put everyone on the same page. That’s why having clear goals is essential.

Customer Experience 65

Customer Experience Data Visualization User Testing Analytic Tools 65

Modus Create

JULY 1, 2020

I had been taking 2 Aleve each day (1 morning, 1 evening) because I had been developing arthritis in my hands. Over the course of about 4 months, the joint pain spread to virtually all of my joints – even my jaws and throat were affected. My immune system is so strong that my immune system attacks my healthy cells.

Reporting Tools 98

Reporting Tools Systems Review Software Review Technical Review 98

Userzoom

APRIL 30, 2019

In the various design teams that I have been part of, I’ve often experienced contrasting practices of validating products. These are a set of methods which involve internal experts (colleagues from the design or other teams, stakeholders or even clients). I went through its description, images and reviews. Image by Crew.

Reporting Tools 131

Reporting Tools Feedback Software Research Software Analytic Tools 131

PMLesson's Ace the PM Interview

MAY 18, 2020

Preparing for the Coding Challenge: Review the basics. If you can, look up the recruiter on LinkedIn beforehand and check for anything you two have in common - be positively memorable. For further Q&A on this data set and more, check out Exponent’s Data Science Course. Stage 2: Evaluation This is the meat of the interview.

Data Visualization 52

Data Visualization Technical Review Software Review Systems Review 52

Intercom, Inc.

JULY 11, 2019

But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Short on time?

Customer Experience 188

Customer Experience User Testing Research Software Feedback Software 188

Intercom, Inc.

SEPTEMBER 30, 2021

Despite her mother’s experience and prestige as a tenured faculty member at a major medical center, she felt the mental health systems weren’t putting the family at the center of their care, dismissing a lot of her insights and concerns. I had already decided to leave my position at the Chan Zuckerberg Initiative. Rebecca: Yeah.

Research Software 223

Research Software Feedback Software Artificial Inteligence Data Visualization 223

Userpilot

SEPTEMBER 15, 2022

Customer happiness dictates user loyalty based on how happy they are with your team or product. Customer happiness refers to the degree of satisfaction users have after interacting with your team and product. By developing customer loyalty, you can turn users into advocates who can help drive your product’s growth.

Feedback Software 67

Feedback Software Analytic Tools Customer Feedback User Testing 67

BrainMates

SEPTEMBER 23, 2020

We have developed a new leadership model – the Product Adaptive Leadership Model (PALM) that offers a path for Product Leaders to examine their current practices, apply new ways of solving problems, and improve their Product Leadership performance. This often goes unnoticed as the pace of development and deadlines increases.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Intercom, Inc.

MAY 16, 2019

As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. It allows you to maximize a new feature’s value with minimal effort because the feature is part of this system or platform. Brian: It’s a huge challenge to get teams to do this and to do it well.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106