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How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?
Be Clear on What a SoftwarePlatform Is. Different people have suggested different definitions for the term softwareplatform. Let me briefly share mine: I view such a platform as a collection of software assets that are used by several products, as the following picture illustrates.
Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.
In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.
For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now This post will transform how you build products, come up with new ideas, and operate as a PM. Imagine being able to turn Figma designs into a working app with a few clicks, or turn your PRD into a working prototype in minutes.
Ellen Juhlin , a product coach and Product Talk instructor, shares several ways that she used in-app surveys to collect feedback and create regular touch points with customers. In each instance, Ellen found a solution that didn’t require too much time or technical know-how to set up. You can submit yours here.
You’ve carefully justified your choice of programming language and why you just need to use a complex gossip protocol to build the system – it is theoretically the “best” language, but it’ll be tricky to get right (and yet really fun to build). You stay the course. Fear of feedback. Agree a best course of action.
The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.
Why a Brand Matters More Than Ever in the DigitalAge The accelerating shift to digital banking and Fintech solutions means customers interact with financial service providers through multiple digital channels-mobile apps, websites, smart watches, social networks, third-party services, voice assistants and more.
From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.
A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Third, the team observes sustainable pace. But this would be wrong.
For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. Or does this whole tech career thing support the writing? What is a staff engineer?
These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company.
If you are looking for something more on Live Chat software, then this post is for you! Yes, Live chat software! In other words, a supportive hand for all kinds of businesses, from retail e-commerce to B2B software. In this post we’ll have a look at some of the top live chat software providers that you can opt for?—?from
I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. Don’t get me wrong.
The number of solutions for publishing video content is growing, and so is the user population. Unsurprisingly, business operators increasingly wonder about how to build a live streaming app. Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. How does live streaming work?
Prototyping is a key tool for product managers who want to create value for customers. Matthew explains that prototypes help product managers confidently develop solutions that make customers happy. For example, highway dividers made from cut-up palm oil containers show how people can create solutions with limited resources.
This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Finally, choose further indicators to assess the health of your product and team.
Ah, of course, the product roadmap. In reality, due to rapidly changing consumer preferences and shifting stakeholder priorities, roadmaps need to be one of the most fluid, unreliable, and ambiguous tools to clean up the stakeholder communication mess. The one-stop-doc to keep all stakeholders aligned. But wait, there’s more!
How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. The role isn’t well defined, and processes and tools are evolving too. These tools mostly show initiatives.
But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? And, how do you also tell the difference between what feedback to incorporate? Want to get your app development project off the ground?
What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. is another common question asked by stakeholders when they review the proposal. Bad vision statements To be the best eCommerce platform in theworld. Scope : Define the scope of the project.
SaaStools are the industry's biggest open secret. Wondering what type of tools you should have in your stack? Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. TL;DR SaaStools are applications that users can access through an internet connection.
For more: Hire your next product leader | Favorite Maven courses | Lennybot | Podcast | Swag Subscribe now I believe the future of product management looks like Tal Raviv. He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers).
For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now I talk a lot on my podcast and in this newsletter about the correlation between successful companies and an obsession with velocity. Her background is in developer tools and distributed systems.
They don’t like to type, are not good spellers, don’t read your help tutorials, and don’t want to figure out your app?—?your your users want to just tell your app what they want and have your app deliver on the request. NLP tools take unstructured data?—?whether from social media posts or survey responses)? Who uses it?
That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?
For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now Last week’s guest post about tactics for becoming a “super IC” is on track to being my most popular post of all time, so I’m thrilled to bring you a follow-up that’s designed specifically for managers.
No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.
You will encounter numerous escalation, blocker, and air cover situations throughout the course of working on projects in product management, especially when a manager is accountable for the end result and the direct report is doing much of the heavy lifting and nitty-gritty work. Identify at least one solution to solve the problem.
Is it worth developing an Instagram-like app? Read this article to learn how to build an Instagram-like app in five steps. Instagram is a unique photo-sharing platform that has no comparable clone app in terms of popularity. The main thing is to implement unique features in your software product. How do you do it?
A Customer Advisory Board (CAB) is a strategic source of feedback from people that have already purchased your product or may in the future. Get early feedback on UX efforts and how they attempt to solve customer needs. Ensure you encourage discussions that elicit NEW ideas and effective solutions to these ideas. Prioritization.
While product managers have a variety of techniques to cope with this ambiguity, from the Mind the Product slack channel to thunderdome-like meetings, one powerful solution is product review. This is a formal review of the product’s progress by senior product managers in order to assess the status and suggest avenues to explore.
When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?
Because when we don’t ground our roadmaps in the fundamentals, things can quickly go off course. The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources. Of course, I’d be both excited and intimidated. On its own, it may be worth it.
In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * The different stages of tech companies. * Is technology consumption sustainable? Consumers are changing at a faster rate than they ever have, and of course we’re feeding that by instant everything. Quote of the Episode.
Deepa Subramanian (a graduate of Harvard Law School and a veteran of Salesforce) set out to improve businesses’ understanding of the customer voice by co-founding Wootric , a platform that offers a range of feedback collection and analysis tools to help teams gain deeper, more relevant insights into their users’ desires and complaints.
Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. Super apps like Gojek and Grab combine multiple services such as food delivery and ride-hailing (Photo: Shutterstock). Delivering feedback has to be done differently for example.
On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. What is instructional design software?
The effectiveness of a design system cannot be assumed; it must be actively measured and optimized over time. A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements.
In Agile software development, so-called sprint demos are a key part of every iteration, but whatever product you’re building, be it an app, a website (or even a physical product), demos can be incredibly valuable. In addition to getting feedback on the product, you can also get feedback on the demo itself.
Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?
The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. The first step is of course Planning, so let’s get to work. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software.
The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Almost half of support teams are slowed down because their tools aren’t integrated. Check with your team to know their pain points and use tools that allow for the most integrations.
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