Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Third, the team observes sustainable pace. But this would be wrong.

Weak Development Team 352

Weak Development Team Development Software Review Technical Review 352

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. Or does this whole tech career thing support the writing? What is a staff engineer?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Product Talk

JUNE 19, 2024

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. Don’t get me wrong.

Generative AI 290

Generative AI Product Research Feedback Software Analytic Tools 290

Roman Pichler

APRIL 13, 2021

This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Finally, choose further indicators to assess the health of your product and team.

Feedback Software 264

Feedback Software Data Visualization Analytic Tools Research Software 264

Product Management Lessons from the Trenches

DECEMBER 17, 2018

They don’t like to type, are not good spellers, don’t read your help tutorials, and don’t want to figure out your app?—?your your users want to just tell your app what they want and have your app deliver on the request. NLP tools take unstructured data?—?whether from social media posts or survey responses)? Who uses it?

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

The Product Coalition

FEBRUARY 10, 2022

The number of solutions for publishing video content is growing, and so is the user population. Unsurprisingly, business operators increasingly wonder about how to build a live streaming app. Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. How does live streaming work?

Feedback Software 142

Feedback Software User Testing Technical Review Data Visualization 142

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Education 95

Mind the Product

JANUARY 19, 2021

In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * The different stages of tech companies. * Is technology consumption sustainable? Consumers are changing at a faster rate than they ever have, and of course we’re feeding that by instant everything. Quote of the Episode.

Startups 185

Startups Feedback Software Technical Review Product Research 185

Intercom, Inc.

MAY 22, 2019

Deepa Subramanian (a graduate of Harvard Law School and a veteran of Salesforce) set out to improve businesses’ understanding of the customer voice by co-founding Wootric , a platform that offers a range of feedback collection and analysis tools to help teams gain deeper, more relevant insights into their users’ desires and complaints.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 157

Analytic Tools Data Visualization Feedback Software Research Software 157

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Product Management University

JULY 31, 2023

The career paths for sales engineers (SEs) and solution consultants (SCs) are wide open due to the blend of business and technical skills, sales skills and positioning expertise required to succeed in this role. Are Sales Engineers and Solution Consultants the Same? Are Sales Engineers and Solution Consultants the Same?

Feedback Software 130

Feedback Software Consulting Engineering Technical Review 130

Userpilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. Wondering what type of tools you should have in your stack? Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. TL;DR SaaS tools are applications that users can access through an internet connection.

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization Research Software 83

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. What is instructional design software?

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Software Review 93

Intercom, Inc.

OCTOBER 8, 2020

As Kristen says: She predicts that this strategy of letting the product guide the sales process is the future of tech: “I think that’s where a lot of the future of sales and tech in general is going to go to some extent, which is to really let the product guide the people. Crowning the customer. I think people want to buy like that.”.

Software Review 205

Software Review Enterprise Technical Review User Testing 205

The Product Coalition

NOVEMBER 2, 2022

Is it worth developing an Instagram-like app? Read this article to learn how to build an Instagram-like app in five steps. Instagram is a unique photo-sharing platform that has no comparable clone app in terms of popularity. The main thing is to implement unique features in your software product. How do you do it?

Analytic Tools 110

Analytic Tools Research Software Feedback Software User Testing 110

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Userpilot

MARCH 12, 2024

With several cloud-based software solutions popping up each day, SaaS user management is no longer an afterthought. This article explores key tips and best practices to streamline your SaaS user management process and create a productive and secure work environment. What are the goals of managing SaaS users?

Analytic Tools 92

Analytic Tools Feedback Software Customer Feedback Data Visualization 92

UserVoice

MARCH 7, 2017

Internal feedback can come from lots of different places within your organization, and it’s essential for a product manager to capture and address it all, regardless of where it’s coming from. Collecting Feedback Can Be a Full-Time Job If You Let It. Internal teams ranked by level of influence over the product roadmap.

Customer Feedback 200

Customer Feedback Data Visualization User Testing Customer Experience 200

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. Many brands today may think they build products around their customers based on feedback from a majority, but they couldn’t be further from the truth. Here’s what’s most important.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. The first step is of course Planning, so let’s get to work. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software.

Feedback Software 135

Feedback Software Reporting Tools Software Development Software Developers 135

Mind the Product

MAY 30, 2019

In Agile software development, so-called sprint demos are a key part of every iteration, but whatever product you’re building, be it an app, a website (or even a physical product), demos can be incredibly valuable. In addition to getting feedback on the product, you can also get feedback on the demo itself.

Demo 172

Demo Feedback Software Technical Review Product Research 172

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

Feedback Software 91

Feedback Software Analytic Tools Research Software User Testing 91

Intercom, Inc.

JUNE 3, 2021

There have been two seminal memos that have, in a sense, rocked the tech industry. And if you feel confident about your business post-vaccine, now is the time to carefully step on the gas (or step on the accelerator pedal if, of course, you’re driving an electric car).” And then, of course, the speculation too.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Product Talk

MAY 10, 2017

How do managers monitor and provide feedback without dictating and controlling? When we ask our teams to build an Android app or to develop a subscription offering, we are also being output-oriented. Or they prefer a mobile web experience to an app experience? So I started to wonder: How do we empower product teams?

Product Research 237

Product Research User Testing Feedback Software Research Software 237

Product Talk

AUGUST 4, 2021

This need is what led me to think about and design the opportunity solution tree. When I finally wrote about the opportunity solution tree (back in 2016), I knew that it was a big enough idea that I would need to write a book about it. During our coaching session, we reviewed their work and iterated on it as needed.

Product Research 288

Product Research Books User Testing Research Software 288

Userpilot

AUGUST 24, 2021

You keep hearing that self-service support in SaaS is a must. TL;DR: Use self-service customer support to capitalize on the 81% of users who try to solve their own software issues before reaching out for help. Utilize in-app marketing elements to keep your self-serve onboarding process contextual. You're in the right place.

Research Software 98

Research Software Feedback Software Reporting Tools Customer Experience 98

UX Planet

DECEMBER 6, 2024

How can you balance functionality with aesthetics, ensuring your app is both intuitive and visually appealing? Lets discuss why educational app design is essential and what practices you can follow to deliver a smooth experience to your students. Satisfaction leads to positive reviews, recommendations, and increased user retention.

Feedback Software 85

Feedback Software Analytic Tools Research Software Data Visualization 85

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? It’s a nearly impossible task, but Shishir Mehrotra and his team at Coda have set out reimagine documents, spreadsheets, and apps in a way that undoes 40 years of blind fealty to Microsoft Office and its predecessors.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Mind the Product

MARCH 29, 2020

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. Super apps like Gojek and Grab combine multiple services such as food delivery and ride-hailing (Photo: Shutterstock). Delivering feedback has to be done differently for example.

Product Research 170

Product Research Research Software Feedback Software User Testing 170

Userpilot

JANUARY 31, 2023

In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. All of that will help you nail customer activation in your own SaaS. SaaS owners and product managers are busy people.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Data Visualization 92

UserVoice

JUNE 21, 2017

There’s not much actual math involved in data-driven product management as the vast majority of tools out there right now come equipped with analytics packages that collect and present data in a very clear format. Customer feedback is fuel for ideas. Product Management Careers are Trending Toward Data. Knowledge is power, right?

Data Visualization 264

Data Visualization Product Manager Product Management Customer Feedback 264

Product Innovation Educators

DECEMBER 16, 2024

How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?

Research Software 99

Research Software Feedback Software User Testing Product Research 99

Product Talk

FEBRUARY 10, 2021

I know that Hope and I hear a lot from the teams that we work with that most product people are really eager and they’re really diligent. Teresa: This is something that I see a lot where somebody reads about a framework or a tool or a technique and they fall in love with it. They want to do the right thing. Tweet This.

Product Research 319

Product Research Data Visualization Research Software Analytic Tools 319

Userpilot

JULY 20, 2021

The best SaaS teams in the world are using one simple and proven process as a guiding light : customer research. I also worked with numerous tech startups and even built and run companies myself. sources of feedback. online reviews. On the other hand, users never get technical. reported ICP. positioning.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Mind the Product

APRIL 21, 2020

Follow Teresa on Twitter and LinkedIn , keep up to date with her at ProductTalk and her courses. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Follow Teresa on Twitter and LinkedIn , keep up to date with her at ProductTalk and her courses. Remote Working.

Product Research 178

Product Research Customer Experience Feedback Software Research Software 178