Gainsight

MAY 23, 2023

This aligns with the vendor’s view of Customer Success, particularly among its largely SaaS customer base, as something that should permeate across the enterprise. It’s not just a team. In other words, you’re talking to Sales, you’re talking to Customer Success, you’re talking to the support team.

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

Intercom, Inc.

JUNE 15, 2022

Product teams often fall into the trap of spending most of their time on the core functionality of the products they’re building. Without an accessible onboarding process , customers may never reach the stage where they can use the game-changing features your team has worked so hard to build, making outcomes difficult to achieve.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

The Product Coalition

NOVEMBER 13, 2023

In many cases, an economic downturn simply reveals your already existing weaknesses since they now have more impact. Product Strategy on Round A Responsibility: Founders with the leadership team Goal: Build the go-to-market playbook Toward round A you start seeing success (or it would be very hard to raise a decent A round).

Product Strategy 125

Product Strategy Strategy User Testing Weak Development Team 125

Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem. I’m exaggerating, of course.

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

The Product Coalition

DECEMBER 4, 2023

In many cases, an economic downturn simply reveals your already existing weaknesses since they now have more impact. Product Strategy on Round A Responsibility: Founders with the leadership team Goal: Build the go-to-market playbook Toward round A you start seeing success (or it would be very hard to raise a decent A round).

Product Strategy 113

Product Strategy Strategy User Testing Weak Development Team 113

ProductPlan

MAY 22, 2020

If you don’t have the data then you can’t make secure decisions and alter course.” It’s not necessarily bad when product management adapts to each company’s specific needs. Below is the discussion Melissa Perri had with John Cutler and Jim Semick on why teams that are scaling need product ops.

Data Visualization 128

Data Visualization Weak Development Team User Testing Customer Feedback 128

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.  Of course, your organization may look/behave very differently. 

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

PMLesson's Ace the PM Interview

FEBRUARY 25, 2022

Creating a concise, specific, and relevant front end developer resume is key to landing your next job in tech. For front-end developers, it is important to craft your resume in a way that highlights your skills, experience and programming language knowledge. We created this guide for both junior and senior front-end developers.

Weak Development Team 52

Weak Development Team Development User Testing Web Developers 52

eG Innovations

FEBRUARY 18, 2021

What is ‘Enterprise Class’? Enterprise class’ is a buzzword that refers to applications that are designed to be robust, flexible, and scalable for deployment by a large organization. When any product is developed, there are assumptions made. Powerful enough to scale up along with the needs of the business using it.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Enterprise 52

Userpilot

AUGUST 18, 2024

However, to learn more, you’ll have to listen to the man himself as he develops the topic at the 2024 Product Drive Summit. TL;DR Ant Murphy is a product coach and founder of Product Pathways who strongly believes that great product teams build great products. Who is Ant Murphy? A sample product manager persona for Userpilot.

Data Visualization 88

Data Visualization Strategy User Testing Product Research 88

Mironov Consulting

JULY 8, 2024

But we (product leaders) often engage our C-level peers in development process discussions about why they can’t have exactly what they asked for , exactly when they’d like it.    But the #1 reason we’re late on shiny tech is that we keep pulling teams off of committed work.    Second nature.

Weak Development Team 59

Weak Development Team B2B Analytic Tools User Testing 59

The Product Coalition

JUNE 18, 2023

That’s why I named my strategic product-led growth course ‘Unboxing PLG’. With sales-led, which is also a bad name, the model means giving each customer exactly what they want and following the money. These terms are often confused because when your product is still young, you truly need to develop new features to win contracts.

Naming 134

Naming User Testing Weak Development Team Feedback Software 134

The Product Guy

AUGUST 13, 2020

Now there are more and more resources, like blogs, books, online courses and even training programs for Product Management. Are reading articles, taking online courses, watching videos and participating training program enough to make one a good product manager? How to learn by doing it and lead a new team at the same time?

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

eG Innovations

MAY 3, 2021

Many of our customers are large enterprises with critical highly-available and secure infrastructures. However small or large your enterprise is though, it’s a methodology and mindset that you can embrace with plenty of free and open-source tools out there to assist you. There are many ways to use IOMeter. iperf / iperf3.

Data Visualization 105

Data Visualization User Testing Product Research Testing 105

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A bad CEO takes the credit and passes on the blame. I’m of course being facetious, but you get my point).

Data Visualization 112

Data Visualization Weak Development Team Technical Review Software Review 112

Gainsight

APRIL 12, 2024

In our field, the composition of Customer Education teams can vary wildly. Some CE teams are made up of Customer Success Managers (CSM) or other customer-facing team members, while others leverage Instructional Designers (IDs) to do the work. Particularly when it comes to hiring a team. So who’s in charge?

Customer Experience 52

Customer Experience User Friction Customer Feedback Reporting Tools 52

The Product Guy

JUNE 11, 2018

The most important take-aways were the importance of consistent one-on-ones and realisation that team diversity can sometimes oppose the team culture and this is not a bad thing. Of course we had internal discussion about this situation in my team. Company culture vs team diversity. Mentorship experience.

Weak Development Team 97

Weak Development Team User Testing Product Management Product Manager 97

Modus Create

JANUARY 26, 2021

Adopting Agile sounds as simple as taking the SCRUM master certification tests and pushing them down the framework to a team of developers. Therefore, we went to sleep on a Friday and next Monday we were now an “Agile” team. What the middle management teams did to adopt such change was not an executive’s concern.

Agile 86

Agile Weak Development Team Reporting Tools Research Software 86

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userpilot

MAY 26, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. Uncover weak spots of your product and bottlenecks that disturb the customer journey. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. You’re on a budget.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

People-First Product Leadership

JULY 17, 2023

In this week’s newsletter, I’m focusing on articles which will help you navigate through the product management fog and learn practices that help setup product teams for success. To ensure your team’s success, think beyond your own team. which bring more value and benefit the organization - not just your team.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

The Product Coalition

MARCH 11, 2020

The roadmap is much more than a directive document that tells teams what to do by when. It is ideally a galvanizing document to drive vision, bring teams into alignment and commitment, and lead them and your customers to your future, promised destination. You own it, but many other teams are gunning to influence it daily.

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

Userpilot

MAY 22, 2024

It enables product teams to create, implement, and test personalized in-app onboarding experiences. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. Uncover weak spots of your product and bottlenecks that disturb the customer journey.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

UX Planet

OCTOBER 8, 2024

If not, it has a ‘bad UX’ and is unlikely to be successful. To do so, they work alongside many specialists, mainly — UX researchers, UI designers, product managers, developers, and UX writers. UX writers in large enterprises may get tasked with only writing microcopy and assisting the content strategist.

UX 104

UX Data Visualization Research Software Analytic Tools 104

Pragmatic Marketing

OCTOBER 18, 2019

A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles? We try to give teams frameworks. Listen to or download the original podcast here.

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

Pragmatic Marketing

OCTOBER 18, 2019

A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles? We try to give teams frameworks. Listen or download to the original podcast here.

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

eG Innovations

JANUARY 19, 2023

In this guide I teamed up with eG Innovations to talk about what Citrix latency is, why it matters, and how we can improve it. If any of these devices are underperforming, they may process the ICA traffic slower and this results in increased overall latency. What is Citrix Latency?

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

Intercom, Inc.

JULY 28, 2022

Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom. In today’s episode, we sat down with Sanj to talk about scaling sales teams, what makes a great salesperson, and strategies to deliver the best outcomes for your customers.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Userpilot

MAY 26, 2024

Uncover weak spots of your product and bottlenecks that disturb the customer journey. Userlane for customer feedback Userlane enables teams to collect user feedback and enhance product experiences through basic survey functionality. Cons of Userlane As with any tool, weighing its strengths and weaknesses is essential.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

SEPTEMBER 2, 2022

Customer course feedback opportunity. It’s not affordable for really small startups: Userpilot’s pricing starts at $249 per month, which can be expensive for some teams. Growth: Allows you to have up to 10,000 MAUs, and you can bring 20 team members onboard. Enterprise: Better security, premium support, and more.

Analytic Tools 92

Analytic Tools Feedback Software Reporting Tools Education 92

The Product Coalition

JANUARY 16, 2022

Of course, it would have been ideal to find someone who had had both extensive experience and amazing learning abilities, but there’s a reason unicorns are so rare. So, having a great platform but poor content won’t really help them. In fact, you can plot a number of such sequences to explore with the team which roadmap is better.

Roadmap 158

Roadmap Data Visualization Customer Experience User Testing 158

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

The Product Guy

FEBRUARY 27, 2018

We had just hired a new VP of Product who was radically (and rapidly) changing our product development process, and our engineers – based remotely, in Argentina – were struggling to keep up. “To Second, and more important, it shows the demotivation and binary thinking that can result from bad or nonexistent communication.

Engineering 100

Engineering Weak Development Team Technical Review Software Review 100

Ask Benny

JANUARY 25, 2020

They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features. Technical debt is not necessarily a bad thing. The later you pay the more expansive it is to close the debt.

Product Management 109

Product Management Product Manager Weak Development Team Management 109

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52