Alchemer Mobile

JANUARY 26, 2021

The key to understanding your customers lies in meeting them where they are. Here are five tips to reassess your digital experience, meet customers where they are, and turn the channel into an actionable listening tool. Listen to your customers wants and needs, then build solutions to meet those desires.

User Testing 246

User Testing Customer Feedback Customer Experience Feedback Software 246

Userpilot

AUGUST 28, 2024

Embarking on a career as a UX consultant involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful UX consultant. UX consultants utilize a variety of tools to enhance their work. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Johanna Rothman

JUNE 19, 2023

And yet a third unsolicited offer to make my consulting business much more successful by allowing AI to write content for me. (Me!!) Worse, I'm pretty sure there's only one thing that the people behind these offers have in common: they succeed at separating would-be consultants or business people from their hard-earned money.

Consulting 96

Consulting User Testing Messaging Engineering 96

Johanna Rothman

OCTOBER 10, 2023

Then I read Lorin Hochstein's brilliant assessment in On productivity metrics and management consultants. All of us consultants can do the same. And I argue, those of us who are successful consultants—that's the point of our IP. How Political Capital and IP Work for Consultants Political capital works in many ways.

Consulting 85

Consulting Product Research Weak Development Team Feedback Loop 85

Product Talk

NOVEMBER 16, 2022

Meet Ellen Juhlin , a product coach and consultant and Senior Director of Product Management at Orion Labs. Meet product coach and consultant @ellenjuhlin. Meet our newest Product Talk instructor, Ellen Juhlin! As part of that, I got to meet some famous artists, like Herbie Hancock. Tweet This.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Johanna Rothman

FEBRUARY 27, 2023

” It's too hard to find time to meet. We can't find a place to meet. If we're back in the office, we have no meeting rooms. Or, we have some remote people, so we need several “places” to meet and the technology to support all those places. about meetings. We all have them. Most of us hate them.

User Testing 116

User Testing Workshop Product Research Information 116

Actuation Consulting

AUGUST 12, 2024

However, as the organization continues to grow, management is discovering that its project-driven model is not satisfactorily meeting the needs of members or the organization as a whole.

Consulting 52

Consulting Product Management Product Manager Management 52

Johanna Rothman

NOVEMBER 28, 2023

The reply: Spend five hours a month in meetings (roughly an hour each week). I said this in the Successful Indepentent Consulting book : People die of exposure—both hot and cold. Yet, I suspect some new consultants will take them up on their offer. This is one of an intermittent series of consulting tips.

Consulting 71

Consulting Workshop Webinar Agile 71

Amplitude

JANUARY 22, 2024

Meet Audrey Xu, senior solutions consultant at Amplitude, and get a closer look at her role in empowering customers.

Consulting 59

Consulting 59

The Product Coalition

JUNE 29, 2022

Experiences from a product leader, ex-McKinsey consultant, and current Stanford MBA student Continue reading on Product Coalition ».

Consulting 138

Consulting Leadership Management Management 138

Amplitude

DECEMBER 7, 2020

The Solutions Consulting (SC) team is a vital part of that vision, and I’m thrilled to have a hand in making it come to pass. You’ve made a career in Solutions Consulting, what is special to you about the profession? I often say the solutions consultant is often the most versatile player on the technology sales team.

Reporting Tools 52

Reporting Tools Technical Review Development Team Review Consulting 52

Johanna Rothman

JULY 11, 2023

Tim, a C-Level leader, loves his skip-level meetings. He feels the meetings offer him a chance to connect with people he doesn't normally see. Sharon, a different C-Level leader, never conducts skip-level meetings. She feels that those meetings might cause her managers to feel unsafe, as if she doesn't trust them.

Consulting 82

Consulting Data Visualization Naming Management 82

Mind the Product

JANUARY 27, 2020

In this ProductTank London talk, Lucy Gill, Founder of Digills Consulting gives some insight into these challenges. In her role as a consultant in the edtech space, Lucy finds that there are a few things that catch companies off guard when they try to develop digital products. Why established businesses struggle.

Product Research 123

Product Research Education Customer Feedback Consulting 123

Johanna Rothman

NOVEMBER 1, 2021

You need a senior person at a meeting. The meeting is supposed to start at 2 pm. When I've asked why the person is late, they often say, “I had another meeting that ran long.” Note: Before you judge a person's intent, you might want to ask why someone is late to your meeting. The leader strolls in at 2:15.

Leadership 85

Leadership Consulting Information Management 85

Johanna Rothman

APRIL 23, 2020

I've had the pleasure—and displeasure—of many remote meetings over the past few weeks. The difficult meetings had a common root cause: the meeting leaders attempted to do a direct transfer of how they lead an in-person meeting to remote/WFH meetings. What do I mean by respect in remote meetings?

Feedback Software 97

Feedback Software Feedback Loop Document Reporting Tools 97

Johanna Rothman

FEBRUARY 2, 2021

Back in January 2020, I led a Hudson Bay Start to create/build a consulting practice. Not because everyone became a consultant. However, the people who chose to consult found their ways to succeed. And, even more importantly, some people decided not to consult yet. I'm happy to say it was a success.

Consulting 77

Consulting Workshop Books Management 77

Johanna Rothman

MARCH 27, 2020

I found the biggest change when I started to work remotely was how meetings changed. When we meet in a conference room, we can see each other. The cameras mimic how we meet in person. I see too many meetings (in-person or remote) where the people don't know what to expect. Well, facilitate the people in the meeting.

Data Visualization 87

Data Visualization Consulting Management Management 87

Johanna Rothman

MARCH 2, 2023

I wrote about general meeting problems in Recognize the Problems That Prevent Effective Meetings (Collocated, Remote, Hybrid). But “hybrid” teams have much worse meeting problems. During the pandemic, most of us understood how to create nebula team meetings that worked. Dispersed teams are nebula teams.

Data Visualization 84

Data Visualization Technology Workshop Consulting 84

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021. UX studio .

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

280 Group

OCTOBER 8, 2024

To meet these objectives, Productside delivered a tailored Optimal Product Management course featuring custom exercises designed to tackle the company’s unique challenges. Overview Charles River Laboratories aimed to enhance its product management practices and foster better team alignment.

Product Research 156

Product Research Weak Development Team User Testing Research Software 156

Gainsight

FEBRUARY 28, 2024

As a consultant, author, and founding partner of CMX, Carrie’s journey epitomizes the transformative power of community to foster belonging and drive meaningful change. The post CS in the City: Meet the Trailblazers Transforming Customer Success appeared first on Gainsight Software. We’re moving toward a need.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

The Product Coalition

APRIL 1, 2019

Photo by Cytonn Photography on Unsplash Get on the same page early in the project to avoid unnecessary conflict Before I was a grad student in OD, it hadn't occurred to me that the PM disciplines (product, project, program) are like consulting. Because PMs, like consultants, get work done only through other people. Pair of hands.

Consulting 61

Consulting User Testing Reporting Tools Engineering 61

Johanna Rothman

JUNE 24, 2021

He thought agile approaches would work to “meet” and “enforce” deadlines. I asked him these questions: Do you think people don't want to meet their deadlines? The company had deadlines because it wanted to meet market demands. These patterns make “meeting” a deadline impossible.

Agile 85

Agile Product Research Feedback Loop Government 85

Johanna Rothman

JANUARY 12, 2021

You have information the team needs, and you want to meet. You see the need for these meetings: Standups. Except, the team thinks you want to meet too often. Instead of calling every gathering a “meeting,” use the meeting's purpose to guide your decisions. If so, that might be a meeting.

Workshop 74

Workshop Naming Consulting Information 74

The Product Coalition

JULY 21, 2018

Last year, I made the switch from technology consulting to product management. As a technology consultant, I would move from client to client, spending about 6 months on average with each before moving on to the next. Building Rapport Consulting also instilled in me the importance of building rapport.

Consulting 62

Consulting Research Software User Testing Travel 62

Bain Public

MARCH 14, 2020

Meet George Korkejian, he joined our team last summer and dedicated himself to supporting entrepreneurs through Bain Public. As a product management consultant, he acts as a coach and a mentor to his clients, providing them with frameworks that guide them toward making the best product decisions. How, you ask?

Consulting 52

Consulting User Testing Product Management Product Manager 52

PMLesson's Ace the PM Interview

MARCH 26, 2020

Considering a career in management consulting or product management? A typical day as a PM may entail discussing design decisions, weighing pros and cons of various features to build with engineering, or meeting with users to better understand their needs. There may be a consultant out there who can help.

Consulting 52

Consulting Technical Advisors User Testing Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you want to learn more about the consulting role vs the product role, read this article on the topic. Meet teams throughout Uber, and collaborate with them to adapt their features and plans for business travellers.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you want to learn more about the consulting role vs the product role, read this article on the topic. Meet teams throughout Uber, and collaborate with them to adapt their features and plans for business travellers.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Mind the Product

JANUARY 3, 2018

He’s now a product consultant who works with a range of companies: “I plug into companies that have delivery teams, and I advise the teams on what they should do and in what order.”. Joe’s role as a product consultant means he needs to do his homework thoroughly before he even walks into a client’s office. “I No Magic Bullets.

Consulting 0

Consulting User Testing Product Research Research Software 0

Business of Software Conference

APRIL 9, 2021

Alison Coward will be leading an interactive breakout session at BoS Conf Spring.Online 26-27 April on the topic: “Running Better Remote Meetings.” ” At the heart of most teams lies The Team Meeting. It’s where issues are raised, decisions are taken, and plans are made. Who is Alison Coward?

Workshop 52

Workshop Consulting Startups Events 52

Product Management University

OCTOBER 22, 2024

When you start your strategic planning process with your own business goals, there are too many “good strategies” for meeting those goals with various product investments. Here’s why that’s so important. It’s the root cause behind product priorities that are constantly under scrutiny.

B2B 130

B2B Framework Product Strategy Strategy 130

The Product Coalition

MARCH 26, 2019

One outstanding way to do that is to run great team meetings. By team meeting I don’t mean your staff meeting (if you are a manager), daily stand-ups or reviews with your execs. It’s rare for the engineers or even the designers to say, “hey, can we meet on that?”. And they don’t consider meetings to be “work”.

Customer Experience 62

Customer Experience User Testing Research Software Technical Review 62

Modus Create

APRIL 4, 2019

Welcome back to our series about how to facilitate meetings with people who have challenging personalities. I learned that good facilitation goes beyond what happens in meetings; it starts with involving the right people at the right time. For example, when Cindy was able to attend our meetings, she was thoughtful and attentive.

User Testing 81

User Testing Feedback Software Research Software Product Research 81

Product Management University

FEBRUARY 21, 2024

From the initial discovery meeting or demo (many times it’s the same meeting), do your best to build a strong rapport with someone that seems to favor your solution. And finally, every company does its best to sell their strengths from the first meeting. Sometimes, they just don’t like your competitor’s sales team.

Demo 130

Demo Weak Development Team Customer Experience Product Research 130

Pragmatic Marketing

JANUARY 10, 2017

The topic of customer advisory board (CAB) meeting agendas is a popular one at our training events and at other CAB industry events we attend. Internal Prep Meeting. The host company should plan to have an on-site prep meeting before the face-to-face CAB meeting begins.

User Testing 70

User Testing Customer Feedback Feedback Software Customer Experience 70

Johanna Rothman

JUNE 28, 2018

Back in Time You Spend in Agile Meetings (near the bottom of the post), I enumerated all the possible meetings. When the team reduces its WIP, the team might be able to reduce the number of meetings. The PO needs to be an integral part of the team and needs to participate in any board-walking meeting. Columns are cheap.

Agile 51

Agile Software Review Systems Review Demo 51