The Product Guy

JANUARY 5, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

MAY 15, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

The Product Guy

FEBRUARY 18, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Intercom, Inc.

DECEMBER 21, 2021

We’re not exactly sure how, but yes, it’s that time of the year again. Farhan Virji , Vice President of Customer Happiness at Later. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Code for America’s Amanda Renteria on defining the citizen experience. And the timing couldn’t be more urgent.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

MARCH 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

FEBRUARY 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 27, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Atomic Spin PM

JANUARY 7, 2019

So how much should you budget for a custom software project? You should also have a holistic understanding of what the project is going to cost internally, including marketing, ongoing support, executive time, opportunity cost of internal resources, etc. Software is never done—there are always more features and functions you could add.

Feedback Software 40

Feedback Software Software Review User Testing Customer Experience 40

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title. Sound familiar?

Feedback Software 73

Feedback Software Systems Review CTO Coach Data Visualization 73

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. The Sapir-Whorf Hypothesis states that the language you use shapes your view of the world.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Bain Public

DECEMBER 19, 2022

They monopolized the summer & fall to double down on their client efforts, market strategy and planning for new features for the next set of cities they targeted in 2023. Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators.

Fractional CTO 52

Fractional CTO CTO Coach Transportation Customer Experience 52

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Wasted time means lost opportunities. Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few.

Research Software 78

Research Software User Testing Technical Review Product Research 78

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  In aggregate, how many different customers will use the same exact bits to do X?  What

Software Review 124

Software Review Customer Experience User Testing Technical Review 124

The Product Coalition

NOVEMBER 7, 2019

MetaLab reworked the company’s website and app, redesigned its logo, and created most of what users see when they interact with the messaging tool today. Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer. by setting up processes, strategy and frameworks?—?as

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Split

OCTOBER 22, 2020

Feature flags provide so much for software organizations: they allow teams to separate code deployment from feature release, test in production, run experiments, and more. That team is responsible for driving the feature’s rollout, monitoring its performance, and retiring the flag when it’s time. DON’T: Treat all flags the same.

Fractional CTO 83

Fractional CTO Software Review Systems Review User Testing 83

eG Innovations

APRIL 22, 2021

Here, at eG Innovations, we offer a wealth of monitoring and simulation tools to allow you to monitor what real users are experiencing when accessing Microsoft WVD. You can also use our tools to benchmark user experience when using different configurations for WVD. At the same time, Microsoft WVD is a relatively new product.

Reporting Tools 52

Reporting Tools Fractional CTO Data Visualization Technical Review 52

Atomic Spin PM

JANUARY 16, 2019

Experience. This is not the same as specializing in a certain software language/tool/technology. Being flexible across technologies means my partner’s team can use the best tools to help me meet my goals. Engaged, experienced consultants – Custom software projects are filled with tradeoffs and value decisions.

Software Review 40

Software Review Weak Development Team Customer Experience Technical Review 40

Business of Software Conference

MARCH 24, 2021

I would rather go out of business than be beholden to anyone other than myself and our customers. So I know a lot of people are doing that now for the first time. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. Was it at that time in the cycle?

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Mironov Consulting

AUGUST 19, 2024

  Staffing, incentives, escalations, experiments, power dynamics in the C-suite… all very different.   First, some basic math, borrowing a chart from Christoph Janz (at top): An enterprise company getting $100k/customer/year needs 10 customers (elephants) to hit $1M ARR, or 1000 customers to hit $100M ARR. 

Analytic Tools 64

Analytic Tools User Testing Fractional CTO Software Review 64