Valerian Tech

JULY 5, 2023

From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights. Moreover, staff-scheduling software and real-time communication tools streamline workforce management and enhance staff productivity.

Analytic Tools 52

Analytic Tools Feedback Software Fractional CTO Data Visualization 52

Crafty CTO

FEBRUARY 7, 2023

I decided on the same approach this time around – take the opportunity to learn something new, state of the art, and very different. The Cloudflare experience solving this issue was really good – a lot of capabilities, a well-crafted interface, for $0. New needs This time around, my requirements were a little broader.

Fractional CTO 40

Fractional CTO CTO Coach Blog CTO 40

Userpilot

MAY 1, 2024

Lenny is a newsletter writer, podcast host, angel investor, and product consultant. Lenny ’s N ewsletter: Top 5 recommendations Started in 2019 as an experiment, Lenny’s Newsletter now has over 670,000 subscribers. If you haven’t already, ensure you speak with 5 to 10 potential customers this week.

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

The Product Guy

SEPTEMBER 27, 2016

In our a recent live stream from one of our mentors of The Product Mentor , Ian Moulton, lead a conversation around “Conducting User Research”. Jordan lives in Manhattan and in his spare time likes to play soccer. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Izenda

AUGUST 11, 2020

CTO (Chief Technology Officer). Business end-users (considered as either a collective group or as different user segments). Role-play time. Once you’ve identified the key stakeholders and made a plan for how to speak their business’ language, it’s time to translate that plan into action.

Fractional CTO 56

Fractional CTO CTO Reporting Tools Data Visualization 56

The Product Guy

JANUARY 31, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

TechEmpower - Product Management

AUGUST 21, 2023

We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. Random or persistent bugs: “The menu bar has been fixed three times now!” Your tech team is suggesting a costly, time-consuming overhaul. But everyone’s situation is unique. And what causes that?

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Business of Software Conference

FEBRUARY 9, 2021

Rich Mironov // Mironov Consulting. If you don’t have a Head of Product you may suffer from: narrow focus on engineer/development productivity; underpowered product management teams; customer benefits misaligned with actual features; and lack of a realistic product strategy. Building what users actually need.

Fractional CTO 64

Fractional CTO CTO Leadership Customer Experience 64

Mind the Product

MAY 29, 2018

He is the co-author of the New York Times bestseller, The Lean Entrepreneur and has over 20 years experience helping companies bring high-growth products to market. He has recently served as the Head of Product & Experience at Workbar, Chief Design Strategist at Fresh Tilled Soil, and Innovation Architect at Constant Contact.

Technical Cofounder 78

Technical Cofounder Fractional CTO CTO Coach User Testing 78

The Product Guy

OCTOBER 25, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Johanna Rothman

AUGUST 11, 2022

They do have some constraints, such as “this kind of customer” and “these kinds of problems.” A technical HiPPO, such as an architect or CTO, might overrule a design or architecture. With enough time, the HiPPO's decisions become worse and worse. When HiPPOs overrule, they micromanage other people's work.

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Fractional CTO Data Visualization Weak Development Team Product Research 104

The Product Coalition

MARCH 23, 2022

Going from concept to production and subsequently getting the product in the hands of a customer takes significant effort. The Product offering required continuous monitoring and real-time notifications, usually within minutes. Should the organization work with an outside consulting company (e.g.

Startups 130

Startups Fractional CTO Technical Review Software Review 130

The Product Coalition

DECEMBER 19, 2021

Along with the founders (the CEO and CTO), most of the employees in the company at the time were developers. Little did I know that creating a solid product strategy takes such a major chunk of the product leader’s time. Since we started early, when I really needed him, we were both ready for our jobs. Here are my best tips.

Product Management 168

Product Management Product Manager User Testing Weak Development Team 168

BrainMates

JULY 23, 2019

We spoke with Chief Technology Officer, Paul Cascun to talk about how in-house Product Management training changed the game. ” Arcadier are using Jira and Slack, but also incorporating a short daily meeting, with triage three times a week. Product Management for all processes of evolution. The icing on the cake?

Fractional CTO 40

Fractional CTO CTO Embedded Analytics Reporting Tools 40

The Product Guy

APRIL 4, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

JANUARY 5, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

MAY 15, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

The Product Guy

FEBRUARY 18, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Gainsight

AUGUST 26, 2022

This year, for the first time ever, the focus of the event expanded beyond customer success to include speakers, sessions, and attendees from product and community. Durable growth requires collaborative efforts from Product and CS. It needs to have the right triggers ready for customers at each step of the customer journey. .

Feedback Software 52

Feedback Software Customer Experience Fractional CTO Customer Feedback 52

The Product Coalition

JUNE 17, 2019

by Sergey Kizayn, CTO, Intetics. Having the right help from the right people at the right time is the magic bullet. At this stage, it’s time to call in the experts. Stage 1: Bring In The Consultants Partnering with the right consultant during the ideation phase of your startup has several crucial benefits.

Startups 60

Startups User Testing Reporting Tools Fractional CTO 60

Intercom, Inc.

DECEMBER 21, 2021

We’re not exactly sure how, but yes, it’s that time of the year again. Farhan Virji , Vice President of Customer Happiness at Later. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Code for America’s Amanda Renteria on defining the citizen experience. And the timing couldn’t be more urgent.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Pragmatic Marketing

SEPTEMBER 18, 2018

Who must be consulted? For some firms, responding to customer RFPs can be a real drain on resources. Yet, if you’ve ever replied to one, you know that most of the questions have been answered many times in other documents. Developing a standard RFP template for the sales team to provide to customers.

White Paper 70

White Paper Fractional CTO CTO Webinar 70

Pragmatic Marketing

SEPTEMBER 18, 2018

Who must be consulted? For some firms, responding to customer RFPs can be a real drain on resources. Yet, if you’ve ever replied to one, you know that most of the questions have been answered many times in other documents. Developing a standard RFP template for the sales team to provide to customers.

White Paper 70

White Paper Fractional CTO CTO Webinar 70

Mironov Consulting

DECEMBER 31, 2017

“Why isn’t my strategic customer’s feature request included?” We talk about value and business cases and backlogs instead of bluntly saying that “this customer request is an outlier, so I’ll never put it into my plan.” It certainly feels that way.

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Mironov Consulting

JANUARY 17, 2019

Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO.

User Testing 97

User Testing Customer Experience Customer Feedback CTO Coach 97

The Product Guy

MARCH 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Mind the Product

NOVEMBER 28, 2019

By this he means that he doesn’t spend his time directly advocating for Amplitude products: “Although I think we have an amazing product, my role focuses on the surrounding systems and ‘culture’.”. Is it me communicating best practices or is it them inviting me in because they’re a prospective customer?”. It’s a very subtle thing.

CTO Coach 133

CTO Coach Analytic Tools Fractional CTO Research Software 133

The Product Guy

FEBRUARY 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 27, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan lives in Manhattan and in his spare time likes to play soccer. Better Products.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

The Product Coalition

OCTOBER 27, 2020

It will only take 5 minutes of their time–and then analyze their feedback. Consequently, many consultants responded to the increasing demand for agile practitioners, particularly from corporate organizations, by rebranding themselves. In my experience, Scrum?—?like multiple times so other people can find it, too.

Agile 100

Agile Fractional CTO User Testing Reporting Tools 100

BrainMates

JULY 3, 2018

Performed over time, not occasionally. We define Product Management as the engine of an organisation that creates value for customers. But – here’s the challenge – Product Managers must create customer value that also delivers measurable business value. Your effort directly contributes to the growth of your company.

Reporting Tools 70

Reporting Tools Product Management Product Manager Research Software 70

Johanna Rothman

SEPTEMBER 28, 2018

In this image, that’s the VP/CIO/CTO. Note that the product management and customer support folks have no representation here. In my experience, unless you change the rewards and recognition system, you can’t have an agile transformation. That’s why I called it “typical.” See Part 2.

Fractional CTO 74

Fractional CTO Agile CTO Reporting Tools 74

ProductPlan

JANUARY 21, 2020

I heard requests from customers, domain experts, consultants, our development team, and internal stakeholders. So along with the CTO, I made a decision – we’d declare backlog bankruptcy. The lesson declaring backlog bankruptcy taught me was that if an idea has high enough value for customers, it will come back.

Development Team Review 78

Development Team Review Software Review Fractional CTO CTO 78

Mironov Consulting

JUNE 27, 2019

That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer. There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . Hiring strategy.

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

The Product Coalition

NOVEMBER 27, 2018

I’m saying this as a 3 time CEO of startups that shut down (I’ll save my success stories for a different post). These guys are making such a huge sacrifice, taking such big risks and many times just put their lives on hold for their ‘baby’. It’s a very hard decision, but one that needs to be made on time. I argue otherwise.

Startups 60

Startups Fractional CTO Analytic Tools Weak Development Team 60

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Startup founder?

CTO Coach 52

CTO Coach Startups Research Software Feedback Software 52

BrainMates

APRIL 30, 2018

The panellists were: Mark Cohen, CTO at Domain. Elizabeth Pek, Director of Experience Design at BT Financial Group. Clive Lam, Consultant Product Manager at Brainmates. So Marie, you’re the chief product officer and you’ve been at the offsite with the exec team recently, where all of this was discussed.

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40