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Mechanism of change: Getting more from your incident reviews

Intercom, Inc.

As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. In the past, we asked a set of five questions during incident reviews at Intercom: Do we know what happened? What could our systems do better? Focus on the details.

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A Leader's Guide to Metrics Reviews

Sachin Rekhi

One practice that both companies established was weekly executive-level metrics reviews. I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. Why metrics reviews matter.

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Five Ways to Track Customer Sentiment

Alchemer Mobile

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.

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515: Case studies of organizational growth through successful product launches – with James Whitman

Product Innovation Educators

James describes working with one organization that had five different sales leaders in 18 months due to these pressures. How could you build early warning systems into your launch process? James describes working with one organization that had five different sales leaders in 18 months due to these pressures.

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Mixpanel for Cohort Analysis: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With Mixpanel, you can run a Cohort analysis with these features: Data ingestion and integrations with common systems like CRM : Integrate Mixpanel with your data sources, such as your CRM system or other data repositories.

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Mixpanel for Churn Analytics: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With Mixpanel, you can run a Cohort analysis with these features: Data ingestion and integrations with common systems like CRM : Integrate Mixpanel with your data sources, such as your CRM system or other data repositories.

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Heap for Retention Analytics: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Here are a few drawbacks of Heap worth mentioning: Steep learning curve – While the setup is a cakewalk, Heap involves a fairly steep learning curve due to its vast array of features. Let’s get started!