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People leave managers, not companies – 4 ways to better support your team

Intercom, Inc.

As a software engineer, no matter how senior you are, you always seek code reviews before deploying new code to production. . You should always be asking for peer review on a people management problem before you take action, whether that’s from your own manager or your HR team. Always ask for advice.

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A Leader's Guide to Metrics Reviews

Sachin Rekhi

One practice that both companies established was weekly executive-level metrics reviews. I've come to believe that establishing such a metrics review meeting is critical for developing an effective data-driven culture and I wanted to share some of the best practices around doing so. Why metrics reviews matter.

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Five Ways to Track Customer Sentiment

Alchemer Mobile

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.

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Mechanism of change: Getting more from your incident reviews

Intercom, Inc.

You can’t build software without encountering incidents – from critical bugs to full-blown outages, dealing with incidents are an inevitable part of the process. As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. Ask five key questions.

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Succeeding with Product Delivery and Scrum: 10 Tips for Product People

Roman Pichler

Note that frequently adapting your product requires that it’s easy to modify the code. If the software is brittle and the code quality is poor, changing the product will take longer and be more expensive. It is therefore worthwhile to measure the code quality and minimise technical debt. Third, form a product team.

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A Step-by-Step Guide to Constructing a Persona Workshop

Mind the Product

Eric is a senior developer at a medium-sized software company. Eric loves coding and is passionate about new products. Review Your Marketing Strategy. Review the messages on your website. The post A Step-by-Step Guide to Constructing a Persona Workshop appeared first on Mind the Product. Unbelievable!

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Why performance reviews are different in 2022

Atlassian

Now more than ever, performance reviews provide an important opportunity to launch candid conversations about future goals. By sharing the written review ahead of time, managers can set the foundation for positive communication. And somehow, so do performance reviews. Self reviews are a common component in performance reviews.