Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

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Userpilot

JUNE 25, 2024

TL;DR Product design starts with the conception of a product and continues with research and testing until the point of market validation. Key stages of the product design/development process include research, ideation, prototyping, testing, planning, engineering, prototyping (again), deployment, and launch. Spotify’s user interface.

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Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. There are many fantastic examples to draw from across the SaaS marketplace. They can refer to the documentation to find solutions quickly. User manuals.

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UX Planet

DECEMBER 19, 2023

I’ve also witnessed the sunsetting of a few solutions and how those situations came about. And the role design plays in informing those decisions and interacting in a constructive manner with clients/users. I’ll share a few examples on this particular topic. The first case was tied to a component of a larger product experience.

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UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. They are created through extensive user research and represent the various target users for whom the product is being designed. The challenge?

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The Product Coalition

JULY 9, 2023

I have also taken time to validate these insights through conversations with other leaders and research. And what truly sets them apart goes beyond technical skills, knowledge of frameworks, or tools. Jobs’ relentless curiosity set the stage for a new era of mobile technology and inspired countless innovations in the industry.

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Alchemer Mobile

NOVEMBER 9, 2022

If you can’t explain what makes your favorite apps great from a technical, marketing, and product perspective, chances are you have some learning to do. Mobile App Management Blog by Apperian. Customer feedback is incredibly valuable, but product managers must understand why people feel the way they do before acting on their feedback.

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Userpilot

DECEMBER 11, 2023

You can uncover existing mental models using in-app surveys, user behavior tracking, heatmap analytics, and 1-on-1 interviews. Personalized onboarding, in-app guidance, and in-app communication all play a role in fixing misaligned mental models among your users. Instagram Reels vs. Tiktok app UI.

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Intercom, Inc.

JULY 2, 2020

That’s why at Zapier , the tool that connects more than 2,000 apps, they’re balancing efficiency with a different measure of success: customer outcomes. This shift in attitudes to support as value driver is nowhere more apparent than in the sheer number of new tools. Customers] just want to use the solution.

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The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

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Userpilot

OCTOBER 31, 2022

This article will examine negative personas, what makes them essential for SaaS businesses, and how you can build one. Userpilot helps you collect user data in-app and collect direct feedback from users via microsurveys. It is your ideal user, curated using quantitative and qualitative research. Book a demo to learn more.

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The Product Coalition

MAY 19, 2020

Some years ago their team decided to put a new app in football-lovers’ pockets. This app would guide fans as they travel to a match anywhere in Europe. By May 2019 the product team has already had a lab-validated test app with an early version of all the major features. all focusing on football. How will they react?

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Gainsight

JANUARY 17, 2020

There is no shortage of feedback these days. When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole. Chris Chumley.

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Usersnap

APRIL 27, 2022

This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. For us, it all started in 2020, when our monthly SaaS churn rate was 6.22%, more than double our target benchmark (high pressure, you bet). The aimed benchmark was 3%. Tension” is in the air.

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Product Innovation Educators

OCTOBER 18, 2021

He is Professor of Technology Management and Professor of Asian Business and Comparative Management at INSEAD. His research centers on innovation and how organizations innovate. His recent book, Built to Innovate , shares a proven system for building innovation into an organization’s DNA. . Ben Bensaou.

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UX Studio: Product Management

JUNE 23, 2020

Zignaly is a cryptocurrency trading platform that helps investors make the right trades by either copying other traders (copy-trading) or receiving trade suggestions based on technical and fundamental analysis (signals). On our side, we had one UX designer and one UX researcher, the latter of which also taking on the role of project manager.

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UX Planet

JUNE 14, 2024

Implementation frameworks: I proposed different frameworks for integrating comments seamlessly into the platform. This product strategy will balance the potential benefits comment section to (user, the business (netflix) with the challenges of maintaining a positive and productive platform.

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The Product Coalition

FEBRUARY 11, 2023

How about this — how often do you see a problem around you, and then you decide to come up with an idea or solution? We discussed business ideas, researched options for funding, and most importantly, we supported each other. Get feedback from at least five customers, but many as possible. What is a Go-to-Market Strategy?

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ProductPlan

FEBRUARY 1, 2023

Product teams don’t invest in new product tools without a good reason—we’ve got way too much on our plates to add something else unless we think it will have a meaningful impact. Why are your colleagues not using the new tool A multitude of reasons and excuses for not adopting a new tool exists.

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UX Planet

FEBRUARY 29, 2024

As you can imagine, we had an established design culture and stack of UX tools and practices we used on a daily basis. The feedback loop becomes more robust when individuals with different roles contribute, offering insights that span beyond the traditional design realm.

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Modus Create

JULY 31, 2024

If you, like me, enjoy working at the intersection of people and technology, I suggest you re-read Dale Carnegie’s timeless classic from 1936, How to Win Friends and Influence People. Because while the technologies we work with are cutting-edge, the human element of what we do remains as relevant as ever.

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Modus Create

JULY 30, 2021

Research plays a vital role in creating user-centric products. In this article, we’ll explore some of the most popular user research methods used across industries worldwide. . That’s why user research is often touted as a cheat code to outpace competitors. User research is critical because it helps with both.

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UX Studio

JULY 4, 2018

Disruptive technologies such as virtual reality and augmented reality radically change how we behave and interact with our world. As a consequence, they open up interesting new territories in UX research, too. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences.

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Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise).

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Product Talk

FEBRUARY 12, 2020

We then jammed those models into our platform so that customers could access the outputs in many ways.” You also have a mobile app that sends similar messages via push notifications. Widening the Scope from Solutions to Opportunities. Lisa says, “We led with ‘What can we predict?’ But what exactly is orchestration?

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UX Studio: Product Management

JUNE 14, 2024

If you are interested in DIY woodworking projects, you might have heard of professional Japanese tools like the Ryoba saw. It is a seemingly uncomplicated wood crafting tool that feels almost primitive in the best possible way. I must acknowledge that there’s no miracle snake oil for solving the struggles of feedback.

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Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

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UX Studio

MAY 30, 2023

Mobile payment systems are a good example of this. Trust heavily influences their adoption as these systems store users’ financial information so that people can pay through mobile devices instead of the usual cash or card. Moreover, knowing your audience enables you to engage with them on their preferred platforms.

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The Product Coalition

MARCH 5, 2024

However, successfully implementing agility into your company can provide 20%-30% financial gains according to research by McKinsey & Company, and increased parallel process and employee experiences have a direct causal impact on revenue by more than 50% according to Harvard Business Review. Technology development is cognitive work.

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Userpilot

JUNE 7, 2022

Product-centric vs customer-centric: which approach do you use for your SaaS business? By understanding the difference between a product-centric and a customer-centric approach, you can create a strategy that’s aligned with your SaaS growth goals. Collect continuous feedback with multiple types of surveys.

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ProductPlan

FEBRUARY 17, 2022

The term greenfield gets its name from the construction industry. For software companies, this would mean that the solution your team plans to kick off does not have: Existing codebase for the development team to build on. Current user base to leverage for usage statistics and feedback. What Is a Greenfield Project?

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Userpilot

JUNE 28, 2022

In the busy, competitive world of SaaS products, there’s something that can give product managers a serious advantage: prototype testing. Being able to quickly build, launch, see how something lands, and learn lessons is a fantastic way to gather meaningful user feedback. Get feedback fast and confirm your decisions.

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Product Innovation Educators

AUGUST 22, 2022

Insights on product strategy and customer research for product managers. The CEO joining us is Matt Young, CEO of UserVoice, the first product feedback and research tool for software companies. Research is a huge area of focus for us. We user our own tool at UserVoice.

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The Basics of Product Management

JUNE 9, 2020

Every software developer or an engineer should think like a Product Manager. This article is for software engineers to understand the importance of developing a product mindset. Software engineers can follow these steps to contribute more to the product development life cycle. Be the Solution, Not the Problem.

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Product Innovation Educators

APRIL 27, 2020

Faucet sales are significantly impacted by new home construction and remodeling, so if few homes are built, faucet sales may decrease. 6:39] Market Research. Market research is finding out what you can charge based on what you’re offering. Use your data, market research, and team to assign a price. [8:40]

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Usersnap

JUNE 24, 2022

It’s vital customer feedback you need to validate that what your business is doing is on the right track! Just as we’ve seen with the user feedback we get from our customers, there’s a tendency for users to review a negative experience rather than a positive one. Gives specific & constructive Feedback.

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Roman Pichler

JULY 6, 2021

This includes establishing psychological safety, fostering collaboration and trust amongst the product people, establishing clear roles and expectations, which I’ll discuss below, and ensuring that everyone has the right infrastructure and tools available. Creating and validating a product strategy including market and user research.

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