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Turn Your Release Notes Into a Content Marketing Machine

Mind the Product

When you’re constructing your roadmap, you should already be thinking about how you want to bundle tasks into releases and how those releases are communicated to your users. Track Engagement via Analytics. Most email tools can report this out-of-the-box. Set up your analytics so that you can see the ROI of your efforts.

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10 Real-Time Customer Engagement Techniques That Drive Loyalty and Retention

Userpilot

Offer self-service support with an in-app resource center to allow customers to find instant help. Event triggering enables you to construct flows that launch automatically when a specific event occurs. Offer self-service options. Setting up a triggered flow on Userpilot. Synthesia’s integration with Userpilot.

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Help Desk Metrics in SaaS: What To Track and How to Improve Them

Userpilot

You can provide self-service support inside the app using a resource center so that customers can quickly solve repetitive problems on their own without leaving your product. In place of a self-service portal outside the app, an in-app resource center helps users stay engaged inside the app. Set up your resource center.

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How to Create an Effective Onboarding Tour That Activates and Retains SaaS Users

Userpilot

You can embed a tooltip that will temporarily appear when they hover over a tab or option. Userpilot enables you to create an in-app resource center and embed your product tour in it. You can embed them into various UI patterns mentioned in this article like modals or tooltips. Extensive analytics options are available.

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Net Promoter Score (NPS): The Complete Guide for SaaS

Userpilot

That actually makes it relatively low compared to other industries, such as eCommerce and Construction. Wootric or Satismeter ) some are more in-depth analytics tools offering NPS as one of their features (e.g. You can either embed the survey into the email (if your chosen tool allows it) or you can simply send a link to the survey.

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What is Digital Design?

Imaginary Cloud - Design

Analytics. ? Design is everywhere: from furniture construction to branding and advertisements, developed in different materials and scenarios. It’s dynamic, interactive, and malleable by nature and amasses other disciplines and techniques beyond graphic design, like programming, multimedia, and data analytics. Adaptable.

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Lessons from scaling Uber and Opendoor | Brian Tolkin (Head of Product at Opendoor, ex-Uber)

Lenny Rachitsky

Brought to you by: • Pendo —The only all-in-one product experience platform for any type of application • Explo —Embed customer-facing analytics in your product • Attio —The powerful, flexible CRM for fast-growing startups — Brian Tolkin is the Head of Product at Opendoor.