article thumbnail

What is Customer Sentiment Score & How to Measure It?

Userpilot

The customer sentiment score can help you tell how well-perceived your brand is. Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. But how can you measure and improve it?

article thumbnail

User Behavior Patterns: 8 Examples & How to Analyze Them

Userpilot

Are you on the verge of launching a new product? Or maybe you’ve been monitoring product analytics for a while and are looking for ways to boost growth. In either case, monitoring and analyzing user behavior patterns can help drive more user engagement and minimize churn.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Collect Qualitative Feedback in SaaS

Userpilot

Are you thinking about using qualitative feedback to gauge the success of your SaaS business? While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product. Looking to collect and analyze feedback?

article thumbnail

UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

Userpilot

Finding a product that not only suits your business needs but also delivers value at the right price can be daunting. TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. However, the Basic package has strict limitations like only 1 user seat and no custom branding. What is UserGuiding?

article thumbnail

Avoid ‘Product’ Ground Hog Day: Unlocking Success When Crafting an Outcome-Driven Roadmap

The Product Coalition

“I don’t care about outcomes, your objectives, or your key results; I want to know when I will get this feature!” This was the third conversation we were having about the product, an app that served our own company along with external customers. And we all know that internal customers take more work to manage.

Roadmap 116
article thumbnail

NPS Survey Template: Best Practices and Examples

Userpilot

It saves you time, ensures consistency, and enables easy customization to fit your unique needs and branding. In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. What is product NPS? Customize the survey template in Userpilot.

article thumbnail

Product Trends 2023 – AI, AI &…driving more value. Top product experts share their opinions.

Userpilot

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.