Construction Customer Feedback Embedded Analytics User Experience 
Userpilot
NOVEMBER 29, 2022
Not only can it make or mar the first impression users have about your product, but it’s also the first channel for obtaining real-time product feedback for your product teams. Onboarding tours are the in-product guides that help users get started and discover the value of your product. What is an onboarding tour?
Userpilot
NOVEMBER 20, 2022
In today’s world, real-time customer engagement is one of the most important ways to ensure continued business growth and customer success. Real-time customer engagement refers to the ability to provide contextually relevant interactions at the speed the customer wants you to.
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Userpilot
MAY 19, 2022
What help desk metrics should you use for your SaaS business to track your customer support team performance and see how often your customers need help? Help desk metrics measure customer satisfaction and evaluate the performance of your customer support efforts. This will lead to better customer satisfaction.
Userpilot
JANUARY 22, 2020
As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. In fact, 55% of companies around the world use NPS to measure customer loyalty and satisfaction. It’s since become a popular way of measuring customer satisfaction. How to improve NPS. Key takeaways.
Imaginary Cloud - Design
OCTOBER 28, 2021
Influencing user behavior. Analytics. ? Design can be defined as functional art, made with practical purposes in mind: to improve usability, shape experience, create identity, promote engagement and generate impact, depending on the medium it uses. Influencing user behavior. Table of contents. What is Digital Design?
Gainsight
SEPTEMBER 1, 2021
Product growth is a SaaS strategy where you use your product to attract more users, drive higher engagement, and retain more customers. Within those frameworks, the main tactic was to reach out to as many new users as possible and attempt to snag one-off sales. What’s causing this move towards user experience and product growth?
Userpilot
FEBRUARY 25, 2024
Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!
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