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How to Offer Constructive Feedback: A Framework for Product People

Roman Pichler

Framework Overview To help you successfully tackle people issues, structure difficult conversations, and offer constructive feedback, I have developed the framework shown in the picture below. This allows you to get better at offering constructive feedback in the future. You can download the infographic by clicking on it.

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Lessons Learned When Constructing A Seamless Customer Journey

Gainsight

If you’re facing the need to revisit and revamp your customer experience, our discussion with Mai Elizer, Senior Solutions Engineer at Comeet , offered invaluable insights into constructing a predictable and efficient customer journey.

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How to Leverage Conflict in Product Management

Roman Pichler

Resolving Conflict with Non-Violent Communication So, how can you deal with disputes constructively? Table 2 summarises the differences between destructive, toxic and, constructive, healthy conflict. How can you have good, healthy conflicts? If you are in doubt, always talk to your line manager and human resources. [2]

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Tips for Becoming a Head of Product

Roman Pichler

It means that you’ll have to deal with people issues on a regular basis, help and support the individuals who are on your team, constructively address problems and offer advice. Feedback: You are able to offer constructive feedback so that the other person can receive it and benefit from it.

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Design and Run Experiments That Actually Progress Your Business

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

You'll also learn a few tips and tricks for making experimentation a constructive habit for you and your team. Join Nick Noreña, educator, entrepreneur, and currently an Innovation Coach at Kromatic, as he walks us through how we can figure out the right experiments to run for any product or service, and in organizations of all sizes.

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Dealing with Difficult Stakeholders and Team Members

Roman Pichler

But bear in mind that negative thoughts and emotions cloud your perception; they will make it difficult to have a constructive conversation with Jane. Think of moments when you saw Jane help others, make a constructive contribution, or commit other acts of kindness. Are you disappointed, upset, or angry? If so, then that’s ok.

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People leave managers, not companies – 4 ways to better support your team

Intercom, Inc.

I often discover the best next step is not giving ‘constructive feedback’ to someone on my team about their mistakes; it’s requesting feedback on how I can better support them in future”. Like a good sports coach, managers aren’t judged on the performance of individual players, but on the team’s effort. Give feedback with empathy.

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Dealing with Difficult Stakeholders: Tips for Product People

Speaker: Roman Pichler, Product Management Expert and Acclaimed Author

Join Roman Pichler, product management expert and acclaimed author, as he shares tips to help you more effectively deal with difficult stakeholders and techniques for constructively resolving conflict. In this talk, Roman will explain: Why product managers often experience conflict and why conflict resolution skills are important.

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The Art and Science of Explaining Your Product Strategy

Speaker: Jason Tanner, CEO of Applied Frameworks

Join Jason Tanner, CEO of Applied Frameworks, as he reviews a range of frameworks and practices to construct a clear, compelling product strategy connected to the business model for the product. Product leaders can project confidence and competence through practical, convincing articulation of product strategy.

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The Product Symphony: Orchestrating Success with Storymapping

Speaker: Jamie Bernard - Senior Product Director at Launch by NTT Data

This session will cover: Leveraging the concept of storymapping to demystify business case efforts and focus on valuable problems to solve Looking at storymapping as the true construction of the story of the experience – the who, what, when, where, and why you might be thinking of building something, plus how you know whether or not it will be valuable (..)