The Product Coalition

JUNE 9, 2023

If you do things that are purposeful, you’ll eventually be successful.” — Howard Schultz Several years ago, I found myself in a heated discussion about product roadmaps with a client. This exchange unfolded over weak, black coffee in your typical, bland white-walled corporate conference room. Why not, indeed?

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Roadmap Data Visualization Customer Experience User Testing 139

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

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Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Mind the Product

OCTOBER 1, 2019

I recently tweeted about timeline roadmaps saying they had to go. It’s something I’ve said in the past on conference stages, webinars, podcasts, Twitter, and elsewhere. When I saw the results I thought it was worth saying on Twitter what I’ve said before: the timeline roadmap simply has to go (said Twitter thread caught fire!).

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Roadmap Product Research Technical Review Software Review 121

Product Innovation Educators

JANUARY 13, 2020

Also, we talk in the beginning about Jill’s experience developing the Adobe Creative Cloud; lots to learn just from that. 0:38] What was your experience developing Adobe Creative Cloud? It failed because we weren’t all-in, not because the product was bad, but because the go-to-market model was completely wrong.

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User Testing Product Research Marketing Research Software 230

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. Here are 2 actions you can take to develop your Craft Competence: Craft Competence ?? and others feel that.

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Weak Development Team Development Analytic Tools User Testing 108

The Product Coalition

MARCH 5, 2023

Not only does this help them develop their skills and expertise, but it also ensures that your team is constantly improving and growing. This includes outlining their responsibilities, defining what success looks like, and providing them with a roadmap for achieving their goals. Create a 4-week onboarding schedule.

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Weak Development Team Product Manager Product Management Management 139

Intercom, Inc.

MAY 3, 2018

I hosted Rohini on our podcast to talk about everything from prioritization and product roadmaps to the nitty-gritty techniques for parsing customer feedback. Here are five quick takeaways: Instead of relying on word of mouth to permeate the team, write things down. Rohini: Sometimes the word “process” gets a bad rap.

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User Testing Customer Feedback Customer Experience Data Visualization 195

Intercom, Inc.

JUNE 7, 2018

Today he’s the founder and CEO at GrowthHackers , whose software, community and annual conference help teams work together to drive breakout growth results for “must have” products and services. Developing a growth culture at Dropbox. Put us in the conference room in those days.

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ProductPlan

JUNE 11, 2019

An outcome-based roadmap sounds like a good idea. Instead of a long list of context-free features and enhancements the roadmap is constructed to accomplish specific goals critical to the success of the business. The Problem With Outcome-Based Roadmaps. But it is greatly diminished when folks are betting on unrealistic results.

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Roadmap Weak Development Team User Testing Product Research 89

BrainMates

AUGUST 22, 2019

Rich sat down with Ivy Hornibrook, Leading the Product conference ambassador , to talk all things Product Management. Don’t tolerate bad management if it’s making you miserable. The number one thing I see that undermines product and engineering teams’ success is senior executives who help too much,” adds Rich.

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Weak Development Team User Testing Product Manager Product Management 77

Mind the Product

JUNE 14, 2019

A bad day in the office, a chance LinkedIn message, and before you know it, someone has moved jobs. It’s like a chance bit of customer feedback that we end up devoting a two-year roadmap to. Developing a long-term relationship with someone who can act as your mentor and provide advice and direction can help to get around this.

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Mind the Product

MARCH 26, 2020

You go beyond developing a solution and like to be involved in the definition of the solution itself, giving your perspective and suggesting appropriate changes. It’s not just about developing a feature, you also make sure that is robust enough, so it doesn’t cause a bad impression. You care about quality.

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Engineering Product Manager Product Management Research Software 193

Mind the Product

JULY 24, 2019

Mind the Product founder Martin Eriksson opened the conference by reminding us why we gather each year. He also encourages us to let go of the need to be right (difficult for many product managers) and enlist our teams to help us answer: What problem are we solving? Who are we solving it for? How will we measure success?

Research Software 143

Research Software Feedback Software User Testing Product Research 143

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

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Feedback Software Research Software Customer Experience User Testing 206

Userpilot

AUGUST 17, 2024

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources. Want to learn more?

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Data Visualization Product Research Weak Development Team Analytic Tools 104

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Develop new opportunities.

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User Testing Reporting Tools Research Software Product Research 181

The Product Coalition

OCTOBER 29, 2018

“We just pushed it live,” the release manager belts out, to a team fresh off the battlefield that is software product development. I was new to it all, a team whose mantra was to create, build and release. In retrospect, it was probably the best place to start, given that external development teams are now more commonplace.

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Weak Development Team Development Data Visualization User Testing 60

Under 10 Consulting

MAY 15, 2020

Your roadmap is a plan, not a commitment . "We We allocate 100% of our resources to the roadmap. We plan to use the other 100% of our resources for special projects." — Johnson's Roadmapping Conundrum. ?. But here’s the rub: A roadmap is not a task list or project plan. That’s not a roadmap; that’s a release plan. ?.

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Roadmap Reporting Tools Research Software Weak Development Team 65

ProductPlan

APRIL 9, 2019

A lack of trust from developers and engineers creates endless second-guessing, challenges and sometimes even a refusal to follow through on requests, which becomes a huge timesuck and morale destroyer. If the executive team doesn’t have faith in product management, ideas are likely to be ignored, plans overruled and cachet denied.

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Weak Development Team Technical Review Customer Experience KPI 85

svpg

MAY 2, 2016

Exactly a year ago I was invited to give a keynote at the Craft Conference in Budapest and I discussed the 10 biggest reasons why product teams fail. So it inspired me to think hard about the most important characteristics of very strong product teams, and I forced myself to pick what I consider the ten most important.

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Research Software Product Research Weak Development Team User Testing 92

Userpilot

AUGUST 18, 2024

However, to learn more, you’ll have to listen to the man himself as he develops the topic at the 2024 Product Drive Summit. TL;DR Ant Murphy is a product coach and founder of Product Pathways who strongly believes that great product teams build great products. Ant Murphy. What is product prioritization?

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Data Visualization Strategy User Testing Product Research 105

Product Talk

APRIL 21, 2021

Back in March, I spoke at ProductCamp Cascadia (an online conference hosted by ProductCamp Portland , ProductCamp Seattle , and ProductCamp Vancouver ) exploring the topic of design justice. Welcome to JEDI Training for Continuous Discovery Teams. In fact, a lot of teams operate on a validation mindset. Hi, everybody.

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Product Research User Testing Research Software Analytic Tools 325

Tyner Blain

JULY 10, 2017

A common decision-making flaw in business is the sunk cost fallacy which is usually explained as “throwing good money after bad.” If not – don’t let the backward-looking sunk cost fallacy force you into a bad forward-looking decision. from ( Lists are not Roadmaps ). Jobs to Be Done.

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Product Management Product Manager Weak Development Team User Testing 92

Mironov Consulting

APRIL 15, 2023

On either side, it’s easy to assume bad intent or have this get personal.  Almost  (Hint: replacing everyone on those teams doesn’t seem to fix the problem.)  When prospects say they need something, sales teams mostly take them at their word.

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Customer Experience Software Review User Testing Technical Review 124

Pragmatic Marketing

NOVEMBER 9, 2009

While software development teams have been moving toward agile methods for years, many product managers are only now becoming aware of it. An agile approach applies collaborative and continuous improvement concepts to software development. It seems that agile teams do everything in a new way. What is a product owner?

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Weak Development Team Agile Research Software Reporting Tools 70

ProductPlan

JANUARY 28, 2022

There are several reasons for a product team to consolidate its products. Let’s say your phone only lets you make and receive calls, text, and join a video conference. If you decide that consolidating products will benefit your company, you’ll need to develop the right strategy to execute the plan. Related Terms.

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Research Software Weak Development Team Customer Experience User Testing 94

The Product Coalition

MARCH 14, 2019

There are thousands of articles, books , videos , and conferences that discuss the traits necessary for you to become the greatest Product Manager ever. This is exceptionally strange because a bad PM can theoretically cause more damage than a great PM can produce success. saying no is critical for ensuring productivity.

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Weak Development Team Product Manager Product Management Management 61

UserVoice

JULY 31, 2017

You have a customer who has already bought, downloaded, or signed up for your product and is getting ready to use it for the first time; they haven’t formed any bad habits, but they haven’t formed any good ones either–if you want a real “in the wild” look at how customers approach your product here it is. Think about it for a minute.

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Customer Feedback Data Visualization User Testing Customer Experience 177

Intercom, Inc.

SEPTEMBER 22, 2022

But the fact is that a large portion of the employees – developers, marketers, product managers (whose work depends on an intimate understanding of the customer) – rarely, if ever, interact with them. No face time with customers, no interviews throughout the product roadmap – just a couple of weeks of user testing before launch.

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User Testing Customer Experience Research Software Customer Feedback 138

Mind the Product

JULY 23, 2019

Look for the people that are mentoring an intern, running a meeting, or organizing an initiative for the team. Product leaders should think about how to support and develop all product managers, without assuming they want to become people managers. If the manager is the best at everything then they don’t have a very strong team.

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Leadership Weak Development Team Consulting Technical Review 141

Mind the Product

OCTOBER 23, 2019

The team won’t respect me if I’m not technical”. Product teams often attract people who are used to being the smartest people in the room. Daniel Pink’s three motivations show what you need to set up to help your team be truly effective. To create safety with your teams, a framework can build confidence.

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Customer Feedback Leadership Reporting Tools Weak Development Team 126

ProductPlan

DECEMBER 13, 2021

It’s a word that isn’t commonly favoured by the Product community because Transformation Programs rarely allow Product Teams to autonomously decide how they’ll achieve their mission. Organisations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organised in “squads”.

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Weak Development Team Agile Technical Review Product Research 98

Good Product Manager

APRIL 21, 2015

Don’t Prioritize Features Based on Development Cost. I’ve seen dozens, if not hundreds, of different ones, and nearly all of them have one thing in common – there’s some input for development cost. It’s fairly common for product managers to come up with their own spreadsheets or formulas to do this evaluation.

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Research Software Product Research Feedback Software User Testing 74

BrainMates

SEPTEMBER 2, 2019

Product Management legend Rich Mironov sat down with Ivy Hornibrook, Leading the Product conference ambassador, to talk all things Product Management. Rich will be running a workshop in both Melbourne and Sydney the day before each conference, on the topic of ‘What do Product leaders do? How to build constructive relationships.

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Weak Development Team Product Manager Product Management Management 45

Gainsight

JUNE 11, 2021

Team Up with Sales to Drive Revenue with Kristen Hayer, Founder & CEO at The Success League. But both teams should be working together to drive more revenue than attacking the customer base separately. It begins with identifying and developing outcomes. Major Takeaways: Outcome-based selling is the future.

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Reporting Tools Onboarding KPIs Research Software Data Visualization 91

Userpilot

DECEMBER 22, 2021

A few mentioned democratization of product management, especially in SaaS , which means that there is more competition and that SaaS companies cannot get away with bad product experience: “More and more people will build SaaS products irrespective of their tech expertise.” – Raman Sharma, the VP of Product Marketing at DigitalOcean, told us.

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