Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Userpilot

JANUARY 8, 2024

In-app strategies for converting free or trial users to paying customers. This is particularly important in SaaS, where the CAC payback period is anything from a few months to over one year. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 99

Analytic Tools Research Software Feedback Software Customer Experience 99

ProductPlan

OCTOBER 1, 2020

For a unique fast track to learning and inspiration, however, conferences cannot be beat. We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). 14 Can’t Miss Conferences for Product Leaders. SaaStr Annual.

Research Software 107

Research Software Onboarding KPIs Technical Review Agile 107

Userpilot

JULY 29, 2024

To create a successful product marketing strategy, you need to set tangible goals, create user personas to understand your target audience better, and develop messaging that showcases your unique value proposition. Userpilot markets new features to existing users with in-app messages. Run product experiments and analyze results.

Research Software 84

Research Software Feedback Software Product Marketing Reporting Tools 84

Userpilot

SEPTEMBER 30, 2024

How to build an effective messaging strategy For a successful business, it’s crucial to develop your own messaging strategy that clearly articulates your values and connects with your target audience. through surveys, interviews, and other Voice of Customer research. Let’s look at how that’s done!

Messaging 99

Messaging Research Software Analytic Tools User Testing 99

Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

ProductPlan

JANUARY 28, 2022

If you research product consolidation, you will find it has different meanings according to the audience. There are several reasons for a product team to consolidate its products. Let’s say your company sells enterprise SaaS solutions. You are selling those apps a la carte, each at a low price point.

Research Software 94

Research Software Weak Development Team Customer Experience User Testing 94

Userpilot

AUGUST 30, 2024

When implemented well, it can help you attract customers, improve in-app engagement , and drive long-term retention. As a product marketing tool , Userpilot empowers you to: Drive word-of-mouth marketing with your power users. Promote new features with in-app ads to upsell users. Book a demo now to discuss with our team!

Advertising 87

Advertising Analytic Tools Research Software Data Visualization 87

The Product Guy

JUNE 18, 2020

Ruthless prioritization translates to product teams spending time building the right thing at the right time. This discipline is the bread & butter for a winning product team, but building an effective product process takes a lot of trial and error. System: What are the total support costs? The feedback loop process is.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Userpilot

SEPTEMBER 14, 2023

TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs. To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys.

Product Research 79

Product Research Customer Feedback Data Visualization User Testing 79

Mind the Product

JULY 24, 2019

Mind the Product founder Martin Eriksson opened the conference by reminding us why we gather each year. We have to focus on the basics to answer this question – research, understanding our customers and their needs, and discovering what we could build that is valuable, feasible, and desirable. Mind the Platform.

Research Software 107

Research Software Feedback Software User Testing Product Research 107

Nulab

MAY 25, 2022

Picture this: you’re working on a project with a team of people located in different parts of the world. You’re communicating via email, video, or some other messaging platform, and everyone is working on their own individual tasks. Information silos stem from poor communication between departments or teams.

Feedback Software 83

Feedback Software Research Software Information Weak Development Team 83

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 129

Reporting Tools Agile Feedback Software User Testing 129

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. Here are 2 actions you can take to develop your Craft Competence: Craft Competence ?? and others feel that.

Weak Development Team 95

Weak Development Team Development Analytic Tools User Testing 95

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Chances are, it might have been because the team wasn’t using the hypothesis-driven approach correctly. But with so many potential ideas to pursue, how do you know which ones are worth pursuing?

User Testing 143

User Testing Feedback Software Product Research Research Software 143

UX Studio: Product Management

SEPTEMBER 12, 2021

More and more books, design conferences, tv shows, and documentaries explore the destructive effects of design or its capabilities to tackle social, ecological, or economic issues. The British dystopian series, Black Mirror envisions our worst nightmares about technology. Relations between technology and design.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

Generation Focus

OCTOBER 6, 2023

The Generation Focus team is very grateful to be a part of the vibrant EPIC People community. Our founder, Joanna Beer, appreciated the opportunity to meet with the EPIC team to share about Generation Focus’ work towards ensuring equity and inclusivity in research recruitment. Scroll down to read the full interview!

Product Research 62

Product Research Research Software User Testing Weak Development Team 62

Mind the Product

FEBRUARY 12, 2020

It’s also essential to creating a team where great people want to work. In a perfect product development world, communications are seamless, specifications are clear, and product and engineering teams work together without friction. These are team goals that get shared across the company. Share Leadership and Credit.

Engineering 166

Engineering Weak Development Team Customer Experience User Testing 166

Modus Create

MAY 28, 2024

In our 2023 research, 39% of enterprises cited AI as a top initiative in the coming year, more than any other initiative. Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology.

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Consideration At this stage, prospects research and compare options. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value.

Data Visualization 80

Data Visualization User Testing Analytic Tools Customer Feedback 80

Mind the Product

MAY 10, 2019

Throughout his long career, Kenneth Chin, now the Chief Product Officer for Seek Asia, has worked with and led product teams around the world, including the US, UK, Australia, and across Asia. This is one of the core behaviours in many individuals and teams across Asia, and it can have interesting effects. It’s Not All Bad.

Weak Development Team 138

Weak Development Team Product Research Research Software Presentation 138

Department of Product

OCTOBER 5, 2023

Another doc app we came across that’s worth exploring this week is Reflect. Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. In a press release , the two companies unveiled a partnership designed to address AWS’ perceived strategic weaknesses in AI.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

UX Studio: Product Management

NOVEMBER 8, 2021

Our independent research ranks design companies based on their portfolio, skills, capabilities, and pricing. Now we decided to conduct extensive research to find and assess web design companies in Sacramento, California. If you need help with product design or user experience research, contact us at UX studio.

Research Software 78

Research Software User Testing Technical Review Product Research 78

Userpilot

AUGUST 18, 2024

However, to learn more, you’ll have to listen to the man himself as he develops the topic at the 2024 Product Drive Summit. TL;DR Ant Murphy is a product coach and founder of Product Pathways who strongly believes that great product teams build great products. As part of your research, you also need to study the wider market.

Data Visualization 92

Data Visualization Strategy User Testing Product Research 92

Product Innovation Educators

FEBRUARY 12, 2024

How product management teams can make better innovation decisions I am interviewing speakers at my favorite annual conference for product managers, the PDMA Inspire Innovation Conference. He cofounded SmartOrg, which provides software and services to support decision-making and managing uncertainty.

Software Review 103

Software Review Weak Development Team Research Software Product Research 103

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Consideration At this stage, prospects research and compare options. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Intercom, Inc.

OCTOBER 10, 2019

I caught up with Louis for a conversation that ranged from our moral duty to make information more accessible to his approach to curating conferences. We do it by closing distances that our technologies have just opened. We will work with you over months iteratively to develop that idea. Short on time? Show up with an idea.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

UX Studio

JANUARY 26, 2023

Well, it is a fact that it would be hard to find a more misused UX research method than surveys. On the one hand, due to their low cost and time requirements, we often see that surveys are the go to research method for many product teams. But you do not have resources (such as time, incentives, tools) to actually get them.

Product Research 96

Product Research User Testing Research Software Data Visualization 96

Intercom, Inc.

FEBRUARY 15, 2018

When it comes to designing digital systems, there is always a risk of forgetting there will be humans involved and, as a result, making things more robotic than realistic. Here are five quick takeaways: Conversational design as a concept is about looking at human conversation as a model for all interactions with digital systems.

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

The Product Coalition

FEBRUARY 8, 2018

The 10 Thorniest Problems In Product (And The Solutions That Successful Companies Are Using To Tackle Them) As research for my upcoming fourth book, I’ve been interviewing dozens of product leaders and creators. How do product teams that are spread across geographies, time-zones and functional areas of work find alignment?

Research Software 60

Research Software Feedback Software Analytic Tools User Testing 60

Userzoom

APRIL 17, 2018

We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”. “Affordable, high-end aesthetics” Jane Portman, UI/UX Consultant, Conference Speaker and Author, UI Breakfast.

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

svpg

MAY 2, 2016

Exactly a year ago I was invited to give a keynote at the Craft Conference in Budapest and I discussed the 10 biggest reasons why product teams fail. So it inspired me to think hard about the most important characteristics of very strong product teams, and I forced myself to pick what I consider the ten most important.

Research Software 92

Research Software Product Research Weak Development Team User Testing 92

Under 10 Consulting

JANUARY 7, 2020

Qualitative research methods—such as interviews and observation—reveal what you don’t know. Quantitative research methods—such as surveys and experiments—reveal how many. Product and marketing teams seem to love surveys. Are they willing to pay you for a solution? These will help you develop your promotion plan).

Product Research 52

Product Research Research Software User Testing Weak Development Team 52

Business of Software Conference

APRIL 24, 2020

Claire Lew // CEO, Know Your Team. In this BoS Talk, Claire discusses how n o one sets out to be a bad boss, but it’s easy to become one. After years of research from 15,000+ people and 25 countries, Claire shares the biggest, most counter-intuitive mistakes that leaders unintentionally make – and what to do about them.

Weak Development Team 40

Weak Development Team Vision Feedback Software Management 40

Mind the Product

SEPTEMBER 10, 2017

I opened this year’s Mind the Product London conference by suggesting that product management isn’t actually about managing products, but about managing people. I believe that to be successful we need to work across disciplines and make sure that everyone in the team owns the product together. Saving Time and Money. Quality Design.

Research Software 145

Research Software Product Research Data Visualization User Testing 145

Product Talk

APRIL 21, 2021

Back in March, I spoke at ProductCamp Cascadia (an online conference hosted by ProductCamp Portland , ProductCamp Seattle , and ProductCamp Vancouver ) exploring the topic of design justice. Welcome to JEDI Training for Continuous Discovery Teams. We did the research. Hi, everybody. I’m Teresa Torres.

Product Research 308

Product Research User Testing Research Software Analytic Tools 308