Business of Software Conference

MAY 9, 2022

April Dunford: Confusing Positioning and Strategy. I do positioning, and they’re like, hey, yeah, it’s the same thing.” How are vision, strategy, and positioning related? In a startup there’s a vision of where we think the company is going to be in like 5-10 years. Vision and Strategy.

Vision 52

Vision Positioning Strategy User Testing 52

Intercom, Inc.

OCTOBER 13, 2020

Late last year, I spoke at the Predict Conference on how we built Resolution Bot, our intelligent support chatbot that can instantly resolve common questions. What was the cost of a false positive going to be? We could now iterate from a position of strength, observing live performance as we went.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Product Talk

APRIL 17, 2024

You have this grand vision. My teams read all of these books, they do good trainings, they go to conferences, but they were lacking these tiny little details, and, to be honest, even I struggled. What’s the vision? The vision is flight level one for me. It is hard to do true research for a product vision.

Product Research 277

Product Research User Testing Data Visualization Research Software 277

Product Innovation Educators

OCTOBER 22, 2018

Shaughnessy ran with the idea and organized another panel a few months later for a conference called Denver Startup Week and I had it recorded to share with you. Product managers need to have a product vision and be able to create a plan to get there. The ability to turn ambiguity into a clear vision.

Customer Experience 168

Customer Experience Vision Feedback Software User Testing 168

Product Talk

JANUARY 9, 2019

I’m in a fortunate position. I get invited to speak at conferences. I also speak at industry conferences. I research and write scripts for my conference talks. Industry conferences: I only speak at two conferences a year. I get invited to dozens of conferences around the world. I don’t coach on-site.

Product Research 38

Product Research User Testing Webinar Travel 38

Product Innovation Educators

FEBRUARY 27, 2023

PDMA invited me to their conference, which was in Orlando, Florida, to interview some of their speakers. Where are they positioning their product? It’s better to understand the company’s vision, strategy, and competence upfront and align those with the product strategy. Learn more about them at PDMA.org.

Feedback Software 267

Feedback Software Marketing Data Visualization Customer Experience 267

Business of Software Conference

JANUARY 16, 2020

In this BoS Talk April shows you how important positioning is to your product and how you can be doing yourself a great injustice just by positioning incorrectly. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Positioning. There’s positioning.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Mind the Product

FEBRUARY 12, 2020

They’ll go off with their designers and come up with a grand vision to toss over the wall to the engineers for implementation. Understanding the “why” and the upside is a great motivator and might even have a positive impact on their implementation choices. Foremost you want to openly preach the product vision.

Engineering 213

Engineering Weak Development Team Customer Experience User Testing 213

Intercom, Inc.

OCTOBER 10, 2019

I caught up with Louis for a conversation that ranged from our moral duty to make information more accessible to his approach to curating conferences. Each speaker at one of Lou’s conferences is supported by a group of subject matter experts and a professional editor. We’ve since expanded into the conference-production business.

Research Software 168

Research Software UX Reporting Tools Analytic Tools 168

Mind the Product

NOVEMBER 26, 2018

What is the company’s mission statement or vision? If your company doesn’t have a mission statement or a vision, then maybe it will prompt someone in the leadership team to start thinking about one when they can’t answer your questions. Why do these statements actually exist?

Leadership 167

Leadership Vision Engineering Information 167

Mind the Product

SEPTEMBER 10, 2017

I opened this year’s Mind the Product London conference by suggesting that product management isn’t actually about managing products, but about managing people. This means being just as comfortable about delivering bad news as when you have positive results. Saving Time and Money.

Research Software 172

Research Software Product Research Data Visualization User Testing 172

Roman Pichler

OCTOBER 2, 2018

Do the metrics show a positive, flat, or negative trend? Talking to users, attending trade shows and conferences, and participating in the online communities can help you spot new trends. Analyse the data collected to understand how your product is doing. What conclusions can you draw from the analysis? Look for new market trends.

Product Strategy 253

Product Strategy Product Research Strategy Technical Review 253

The Product Coalition

SEPTEMBER 29, 2022

One catalyst for this scenario is when a colleague leaves, or changes positions. Or, you have switched positions, so you move on from your other responsibilities. Write up questions, assumptions, directions for a vision. Capture their vision If the outgoing product manager has a roadmap and vision, great.

Product Research 143

Product Research Product Manager Product Management Data Visualization 143

Roy Madden

JANUARY 29, 2021

Apply for this position. Collaborate with the product management team to conduct user research and develop market positioning and messaging for key verticals and customer personas. You are a self-starter with the ability to work independently, articulate a vision, and execute it. Apply for this position. Responsibilities.

White Paper 118

White Paper Marketing User Testing Customer Experience 118

Gainsight

JANUARY 23, 2025

Gainsight recently announced that we were named a Leader in the first-ever Gartner Magic Quadrant for Customer Success Management Platforms ; Gainsight was positioned highest on the Ability to Execute axis and furthest on the Completeness of Vision axis. So whats next?

Research Software 52

Research Software Reporting Tools User Testing Customer Experience 52

Product Innovation Educators

JUNE 19, 2023

I’m in a position to be trusted because you have power. ” This provides closer alignment between engineers and the product strategy and vision. Vowel is a standalone video conference meeting solution. Instead of being just a video conference tool, it’s also everything before your call.

Customer Experience 204

Customer Experience Engineering Product Strategy Reference 204

The Product Coalition

JUNE 9, 2023

This exchange unfolded over weak, black coffee in your typical, bland white-walled corporate conference room. Foster mutual understanding by painting a shared vision of the future and the results achieved. The first draft of a roadmap shows your dream and vision for the product. Keep an open mind when sharing the roadmap.

Roadmap 140

Roadmap Data Visualization Customer Experience User Testing 140

Roy Madden

JUNE 29, 2021

Growth mindset: We think learning is key to winning so we have created a learning budget of $1,200 per person to spend on courses, conferences, coaching or whatever you think will help you improve and grow. apply for this position. About Feedly. Manually keeping up with the topics and trends you care about is tedious and overwhelming.

Technical Advisors 133

Technical Advisors Analytic Tools Research Software Marketing 133

Userpilot

JULY 31, 2023

TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding. A product marketing manager (PMM) is responsible for a product’s positioning, messaging, and branding. Product managers are responsible for the overall vision and strategic oversight of a product.

Product Marketing 98

Product Marketing Onboarding KPIs User Testing Marketing 98

Mind the Product

MARCH 22, 2017

As I suspect many others in my position did at the time, I had to cobble together what there was and make do. We want to make sure that our training program matches the high quality of our conferences, meetups and workshops to date. So we’re going to be rolling out Mind the Product Training with a product-minded approach.

Product Manager 122

Product Manager Product Management Workshop Reporting Tools 122

Mind the Product

DECEMBER 21, 2018

The vast majority of experiments don’t affect metrics positively – but each one takes you closer to an eventual solution. You want to create a system to explore how to get to your vision through testing your riskiest assumptions, so you should frame your thinking as a hypothesis. Children Don’t Worry About Being Wrong.

Product Research 162

Product Research User Testing Customer Experience Customer Feedback 162

Andrew Chen

JUNE 21, 2017

After weeks of discussion with the product team, we’d hit the final stretch, and TK and I holed up for a few hours in a conference room to finalize my role at Uber. After a solid hour-long jam session, he’d say he had to leave to get on a conference call on China, and leave for another multi-hour meeting. It won me over.

Transportation 110

Transportation Vision Leadership Reporting Tools 110

Intercom, Inc.

NOVEMBER 25, 2019

I was at a conference last week and I was talking to somebody who manages Ikea’s mobile product, which has fancy augmented reality stuff in it and everything you’d expect these days. And how the marketing team position it, is how they attach themselves to demand, by saying “you should use X when doing Y.” A timeframe.

Product Strategy 187

Product Strategy Strategy Research Software User Testing 187

Intercom, Inc.

DECEMBER 13, 2018

Julien, who previously directed business development and partnerships at Microsoft and is on the board of French media giant Le Monde, was perfectly poised for a conversation at the SaaStock conference in Dublin that ranged from the different missions within Facebook to why he’s betting big on chat. Different visions for different products.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

ProductPlan

MARCH 5, 2021

This mid-level product role is like the associate-level product manager position. When are you ready to move from Product Manager to a senior position? Build business cases, articulate strategy, sell your vision to leadership, understand the market, analyze consumer engagement, lead your team, etc. Set a vision.

User Testing 132

User Testing Product Research Product Manager Product Management 132

Tyner Blain

JULY 10, 2017

If that makes the most sense, given the objectives of the investment, strategy of the firm, and architectural vision, great. A jobs-to-be-done interview would uncover that the person was an accountant filing several pages of notes taken at a recent conference. Jobs to Be Done. Context of Design vs. Requirements. ” Conclusion.

Product Manager 92

Product Manager Product Management Weak Development Team User Testing 92

Gainsight

JUNE 3, 2019

We created the Pulse Customer Success Community in May of 2013 with our first Pulse conference. The nurturing was simply good community-building—creating a forum that fosters common vision, shared authenticity, and mutual trust. The post Pulse Is a Community, Not a Conference appeared first on Customer Success Software | Gainsight.

User Testing 45

User Testing Customer Experience Enterprise Events 45

Intercom, Inc.

AUGUST 6, 2020

Our Director of Engineering Jordan Neill spoke with CEO Prashanth Chandrasekar , who took the reins at Stack Overflow in October 2019, about his vision for the community of builders he says are helping to write the script of the future. So now we have reignited that in a positive way, and we hope that that continues.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

ProductPlan

JANUARY 27, 2022

With thousands of unfilled positions listed on job boards, companies compete for scarce and selective talent. One excellent way to burnish product management skills while also providing excellent professional networking opportunities is to attend conferences dedicated to the trade. Product management is no exception. Customer Surveys.

Data Visualization 98

Data Visualization User Testing Product Research Reporting Tools 98

Userpilot

JULY 25, 2024

TL;DR An associate product manager, or a junior product manager, is an entry-level position for people who are starting out in product management. An associate product manager, or a junior product manager, is an entry-level position for people who are starting out in product management. What does an associate product manager do?

User Testing 94

User Testing Analytic Tools Data Visualization Feedback Software 94

BrainMates

OCTOBER 25, 2021

One of the biggest challenges as a Product Leader is bringing your diverse internal and external stakeholders to align their focus and resources behind the North Star you have defined in your Product Vision and Strategy. Over video conferences, they use the Headspace desktop app. Build a culture of joy in your product team every day.

Management 98

Management Management Vision Product Manager 98

Ask Benny

JANUARY 25, 2020

I do this to understand what is their vision about the product manager role. I do it also when I interview for a product management position. A place which respects you and in which your boss knows to give even harsh feedback in a positive way. Self Development You need to understand how the company treat self-development.

User Testing 103

User Testing Customer Feedback Customer Experience Positioning 103

Userpilot

AUGUST 17, 2024

Digital transformations often fail due to unclear vision and outdated methods, not team adoption or tech implementation issues. He also organizes ProductCon, a conference that takes place in San Francisco, New York, and London and attracts thousands of product professionals every year. Carlos Gonzalez de Villaumbrosia. That’s crazy!

Data Visualization 104

Data Visualization Product Research Weak Development Team Analytic Tools 104

Mind the Product

NOVEMBER 16, 2017

Your first task as a leader is to set the vision of the team and make sure that the team is set up to deliver it. It’s better to start with trust as a default position than something that must be earned. Organisation structure matters much less if you have a strong, shared vision that lots of people buy into.

Leadership 118

Leadership Weak Development Team Product Research Feedback Software 118

Mind the Product

MAY 16, 2018

You could point to his success at negotiating new contracts with labour unions to cut costs, increases in organisational efficiencies, or his introduction of a strong vision to enhance stakeholder value. What was the secret sauce to Mulally’s success?

Weak Development Team 120

Weak Development Team Automotive Data Visualization Feedback Software 120

Intercom, Inc.

OCTOBER 31, 2019

They threw me in a conference room and then proceeded to read me the riot act about how the calendar was just destroying their productivity and their credibility. Based on your career and your time at Facebook, what is your advice to companies in that particular position? That’s a great practice for leaders of companies at all scales.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. You also need to evolve and adapt at a greater pace than more established peers. What sets Spendesk apart. Nico: Of course.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162