Mind the Product

SEPTEMBER 13, 2019

Researchers often have concerns about what will happen when “other people” go out and do work with users. But the demand for research far outweighs the supply of researchers, and everyone wins when more people are enabled to do research themselves. Planning Research. What method of research should I use?

User Testing 182

User Testing Product Research Research Software Customer Experience 182

Intercom, Inc.

FEBRUARY 15, 2018

When it comes to designing digital systems, there is always a risk of forgetting there will be humans involved and, as a result, making things more robotic than realistic. Here are five quick takeaways: Conversational design as a concept is about looking at human conversation as a model for all interactions with digital systems.

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

UX Studio: Product Management

SEPTEMBER 12, 2021

More and more books, design conferences, tv shows, and documentaries explore the destructive effects of design or its capabilities to tackle social, ecological, or economic issues. The British dystopian series, Black Mirror envisions our worst nightmares about technology. Relations between technology and design.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

Intercom, Inc.

OCTOBER 10, 2019

I caught up with Louis for a conversation that ranged from our moral duty to make information more accessible to his approach to curating conferences. We do it by closing distances that our technologies have just opened. ” At a conference, a canned talk is always obviously a canned talk. Short on time? Louis: Sure.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Userpilot

AUGUST 30, 2024

Imagine this: you’re scrolling through your feed, bombarded by SaaS ads that all look and sound the same. Here are seven of the best advertising campaign examples in SaaS: 1. Uses humor to highlight the users’ pain points and position Userpilot as a no-code solution to track in-app user behavior.

Feedback Software 81

Feedback Software Analytic Tools Advertising Research Software 81

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

Product Research 255

Product Research User Testing Data Visualization Research Software 255

freshtrax

JULY 16, 2019

PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users. PKSHA Technology Inc. The platform primarily sells A.I. Established year.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Mind the Product

FEBRUARY 21, 2017

In his talk he will also share what it takes to approach such a complex product as a broad platform, why he made the development of dedicated tooling a priority for NumberFour and how he plans to grow adoption of NumberFour. Systems Thinking for Product Managers. Johanna Kollmann. Sebastian Deterding. The Side Events.

Research Software 141

Research Software Feedback Software Product Research User Testing 141

The Product Coalition

MAY 5, 2022

As a Product Manager, I’ve built my career on building tools and experiences that not only make people’s’ lives simpler, but bring them a little joy along the way, too. First at Etsy and now at Slack, I’ve helped to grow software solutions from highly adored, niche products to household names serving millions of people every day.

User Testing 140

User Testing Feedback Software Research Software Customer Experience 140

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Can we get access to the right tools? Lots of that.

Product Research 273

Product Research User Testing Research Software ChatGPT 273

Product Innovation Educators

DECEMBER 2, 2024

A custom ChatGPT model that helps accelerate product innovation Watch on YouTube TLDR In this episode, I interview Mike Hyzy, Senior Principal Consultant at Daugherty Business Solutions. AI Tool Integration The integration of AI tools, particularly through Mike’s custom ChatGPT model, serves as a catalyst for rapid product development.

User Testing 112

User Testing ChatGPT Feedback Software Research Software 112

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Make use of branded conference swag to promote your company at conferences and raise positive awareness. What is the dark funnel in SaaS?

Analytic Tools 84

Analytic Tools Research Software Feedback Software Data Visualization 84

Product Innovation Educators

NOVEMBER 4, 2024

Tools and Techniques Jack mentions that he has personally used more than 70% of the tools in PDMA’s Body of Knowledge. Tools and Techniques Jack mentions that he has personally used more than 70% of the tools in PDMA’s Body of Knowledge.

User Testing 103

User Testing Research Software Analytic Tools Feedback Software 103

Userpilot

JANUARY 8, 2024

In-app strategies for converting free or trial users to paying customers. This is particularly important in SaaS, where the CAC payback period is anything from a few months to over one year. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 95

Analytic Tools Research Software Feedback Software Customer Experience 95

Userpilot

APRIL 30, 2021

If you’re looking to scale up your SaaS business , you may have considered hiring a marketing agency. Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Product Talk

DECEMBER 18, 2024

I recently spoke at the Y Oslo conference in Oslo, Norway. We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. I think that was in 2004.

Product Research 130

Product Research Research Software Analytic Tools Feedback Software 130

Revulytics

DECEMBER 16, 2019

Glassdoor named Product Manager the fifth best job out of 50 in America, with more job openings than data engineers and DevOps engineers. Industry, The Product Conference, Cleveland, OH. The majority of the attendees are from business and enterprise software/SaaS, consumer and web. INDUSTRY, The Product Conference.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Userpilot

JULY 22, 2024

Here are the steps to develop your positioning effectively: Conduct thorough market research. Here are some real-world examples of effective product positioning strategies in the SaaS industry: Slack positioned itself as “the collaboration hub” by centralizing communication and integrating with popular tools.

Research Software 75

Research Software Positioning Data Visualization Definition 75

Intercom, Inc.

JULY 9, 2020

“ Atlassian is really at the forefront of agile development and did not only speak a lot of conferences about these topics, but also just drove that whole issue, that whole topic forward. So G2 in contrast to Atlassian is a marketplace, instead of a SaaS company. And then lastly, we also had a lot of thought leadership content.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Userpilot

AUGUST 6, 2024

No matter how intuitive and valuable your product is, customers always need a bit of a nudge to experience its benefits and start using it as a go-to solution to their problems. We also look at examples of SaaS products with excellent engagement strategies. Let’s get started. Its purpose? To turn them into loyal customers.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Iteratively Blog

MARCH 15, 2020

They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ? It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? Check out the latest issue. #2 4 Datacamp.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

UX Planet

FEBRUARY 21, 2024

Here is a short list of the leading roles: 1) UX Designer : The main task is to create interfaces that provide users a great experience interacting with the product (app, website). They are responsible for designing user interfaces, conducting research, developing user prototypes, and testing design iterations.

Research Software 78

Research Software Analytic Tools Feedback Software Reporting Tools 78

Userpilot

JULY 28, 2024

Interested in UX researcher roles? In this guide, we’ll explore the ins and outs of UX researcher roles through detailed job descriptions and handy templates. Looking into tools for UX researchers? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Research Software 52

Research Software Analytic Tools User Testing Product Research 52

Userpilot

JULY 29, 2024

Userpilot markets new features to existing users with in-app messages. Userpilot organizes the annual “Product Drive” conference. Userpilot is a product growth platform that allows product teams to: Create different UI patterns for in-app marketing campaigns. Run product experiments and analyze results.

Research Software 80

Research Software Feedback Software Product Marketing Reporting Tools 80

Userpilot

MARCH 11, 2022

The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. We’re taking a look at The State of SaaS Onboarding , Mixpanel Product Benchmark Report, Satmetrix 2021 NPS Benchmarks, and Openview Benchmarks and Research. Have you tried Hotjar?

Analytic Tools 87

Analytic Tools Data Visualization Research Software Feedback Software 87

Product Innovation Educators

JANUARY 22, 2024

Five mindsets every product manager should cultivate I am interviewing speakers at my favorite annual conference for product managers, the PDMA Inspire Innovation Conference. That took off and he built an entire platform to sell his friend’s bread online. He then built that into a larger platform to sell things online.

Research Software 118

Research Software Naming Product Research Download 118

Mind the Product

MARCH 16, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect.

Research Software 79

Research Software User Testing Product Research Workshop 79

Userpilot

OCTOBER 15, 2021

Don't forget about onboarding welcome emails – pair it with in-app guidance to shorten the learning curve and help users adopt your product much easier and faster. Just do a bit of research. Although not a SaaS example, Hotel Management.net is a brilliant example of teasing your audience and building anticipation.

Feedback Software 83

Feedback Software Research Software Product launches User Testing 83

Amplitude

OCTOBER 14, 2020

Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

The Product Coalition

FEBRUARY 6, 2019

From facilitating the product development lifecycle to overseeing user interviews and research, their role can be quite multi-faceted. That’s because PMs have evolved to become the true lifeblood of products, especially in the world of mobile apps. they wear many hats and juggle a lot of responsibilities at once.

Analytic Tools 60

Analytic Tools Research Software Data Visualization Travel 60

Mind the Product

APRIL 18, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect.

Research Software 80

Research Software User Testing Customer Experience Workshop 80

UX Studio: Product Management

NOVEMBER 8, 2021

Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. Our independent research ranks design companies based on their portfolio, skills, capabilities, and pricing. We use multiple tools to keep in touch with our clients.

Research Software 78

Research Software User Testing Technical Review Product Research 78

Intercom, Inc.

NOVEMBER 25, 2019

It’s also fair to say that the likes of Uber, or WeWork, or Airbnb, they’re not just defined by their app. I was at a conference last week and I was talking to somebody who manages Ikea’s mobile product, which has fancy augmented reality stuff in it and everything you’d expect these days.

Product Strategy 187

Product Strategy Strategy Research Software User Testing 187

UX Studio

MAY 8, 2019

Those who perceive the world in a new way, find hidden patterns, make connections between seemingly unrelated phenomena and generate solutions will always remain competitive in our dynamic world. This article will uncover best website, app and blog design examples for you. Today we will talk about web design inspiration.

Research Software 87

Research Software Feedback Software UX Travel 87

Mind the Product

NOVEMBER 1, 2017

His name is Eric. Eric is a senior developer at a medium-sized software company. Market research and having a customer proxy are prerequisites for a persona workshop. Company name. Tell me about the last time you selected a tool for your team. Our team is building a product for just one person. Unbelievable!

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Construction Workshop User Testing Customer Experience 107

Mind the Product

JULY 19, 2019

Personalisation only takes you so far on an ad-driven platform. A hybrid recommender system works well when – as in the case of Deezer – you have 14 million users who consume a lot of content daily. Explanations in the name of transparency should always be helpful. Content-based Recommendations Versus Demographics.

User Testing 104

User Testing Feedback Software Research Software Data Visualization 104

Userpilot

JULY 13, 2022

Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. Userpilot is a product growth and digital adoption software. SaaS Product Adoption: The Ultimate Guide. Amplitude is one of the most popular product analytics tools out there.

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Blog Analytic Tools Research Software User Testing 88