Product Management Unpacked

MARCH 12, 2019

Marty Cagan, founder of the Silicon Valley Product Group , delivered the opening keynote to the 2016 Mind the Product Conference. His keynote, “Behind Every Great Product,” highlights professionals involved in some of the most iconic technology products of our time, including Netflix, iTunes and Word for Mac. Being women in product.

Reporting Tools 214

Reporting Tools Research Software Data Visualization Product Manager 214

Alchemer Mobile

NOVEMBER 10, 2020

quickly adopted curbside services during the coronavirus pandemic and launched in-app surveys to better understand the customer experience. Nicole Lanni, Consumer Insights Manager at Gap Inc. uses consumer insights-led research to help key business partners understand the customer experience. For example, Gap Inc.

User Testing 244

User Testing Customer Feedback Feedback Software Research Software 244

Intercom, Inc.

OCTOBER 13, 2020

At Intercom, we have taken advantage of these technologies relatively early. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? A complex system that works is invariably found to have evolved from a simple system that worked”.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Mind the Product

MAY 3, 2019

“Do you like the conference so far?” We may say “there is no such thing as a dumb question,” but in research, this isn’t true. Many product managers will say their foremost challenge is “being able to conduct proper research to validate whether the market truly needs what they’re building”. Are we Using the Right Method?

Product Research 177

Product Research User Testing Research Software Customer Experience 177

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. and at conferences across the US and Europe.

Product Research 41

Product Research Research Software Customer Experience Feedback Software 41

Intercom, Inc.

JUNE 28, 2018

Too many startups focus on the first S in SaaS, but they forget all about the second one. When software and service aren’t equal priorities, it’s impossible to build a successful company. When I moved to Silicon Valley in 2007, self-serve software was all the rage. There are obvious benefits to selling self-serve software.

Research Software 184

Research Software Feedback Software User Testing Customer Experience 184

The Product Coalition

JANUARY 20, 2024

For 2024, several excellent conferences dedicated to product management are available, addressing the increasing interest in this field. I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article.

Product Manager 122

Product Manager Product Management Workshop Customer Feedback 122

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. It’s a lot easier to manage shifts, schedules, and workloads if that orchestration gets built from the start. There had to be a simpler, smarter way to tackle the problem. Natasha: It really is.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations. It’s cyclical.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

Mind the Product

JANUARY 14, 2020

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Lean User Research.

Product Research 209

Product Research Customer Experience Analytic Tools Research Software 209

ProductPlan

OCTOBER 1, 2020

Product managers, product leaders, and product executives have no shortage of educational opportunities. From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more). Leading the Product.

Research Software 107

Research Software Onboarding KPIs Technical Review Agile 107

Product Talk

OCTOBER 9, 2019

Last month, I spoke at the Business of Software (BoS) conference in Boston. Managing by outcomes has been a popular topic for quite some time. Andy Grove wrote about their use at Intel in his book, High Output Management. And yet, we still struggle with managing by outcomes. But OKRs pre-date Google.

Feedback Software 255

Feedback Software Research Software User Testing Customer Experience 255

Userpilot

JANUARY 3, 2022

How big of an impact can the right product tool make on your product management efforts? The answer depends on your use case and which tool you choose. But with the right tools for the job, a product manager can make some truly transformative contributions to product development. What is a product tool?

Analytic Tools 89

Analytic Tools Feedback Software Research Software Data Visualization 89

Roman Pichler

OCTOBER 6, 2020

What architecture patterns and technologies may be used? In order to answer the questions above, you may want to use techniques such as direct observation, user interviews, prototyping, creating a strategy canvas or E-R-R-C grid , and you may capture some of them using a tool like my product vision board. How can the product be built?

Product Research 279

Product Research Technical Review Feedback Software Research Software 279

Mind the Product

AUGUST 10, 2018

At #mtpcon San Francisco, Leisa Reichelt , head of research and insights at Atlassian, took on our current approach to user research and how we take an evidence-based approach to doing completely the wrong thing. Five years ago, the industry was focused on just getting people to do any user research. Common Research Mistakes.

User Testing 194

User Testing Product Research Research Software Customer Feedback 194

Mind the Product

SEPTEMBER 13, 2019

Researchers often have concerns about what will happen when “other people” go out and do work with users. But the demand for research far outweighs the supply of researchers, and everyone wins when more people are enabled to do research themselves. Planning Research. What method of research should I use?

User Testing 182

User Testing Product Research Research Software Customer Experience 182

Product Talk

JULY 12, 2017

They’ve read the industry books, they attend the popular product conferences , and they follow all the leading blogs. Last May, I spoke at the Front conference in Salt Lake City. Resources Mentioned: Tools: Adobe Creative Suite. 2017 Product Conferences. Conferences: Front Conference. They’ve got this.

Product Research 235

Product Research User Testing Data Visualization Research Software 235

Mind the Product

JANUARY 25, 2020

In this MTP Engage Manchester talk, Mayukh Bhaowal, Director of Product Management at Salesforce Einstein , takes us through how product managers must adjust in the era of artificial intelligence and what they must do to build successful AI products. Mayukh outlines five new skillsets that product managers must acquire.

Artificial Inteligence 174

Artificial Inteligence Research Software Product Manager Product Management 174

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Zack began his career as a product designer before moving into product management and then growth roles. Over time it’s become more of a mixed platform.

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Product Talk

NOVEMBER 6, 2024

While it’s not possible to remove all the uncertainty and ambiguity from the job search, Teeba Alkhudairi found a few ways to manage it. Teeba recently joined Lightspeed Commerce as a Senior Product Manager. I’ve always been fascinated by the discovery aspect of product management,” says Teeba. “I Why did she take this approach?

Product Research 168

Product Research Research Software Feedback Software User Testing 168

ProductPlan

MAY 3, 2023

While this sometimes makes sense for our products—prioritizing net new functionality or fixing bugs over improving issues with palatable workarounds—this mentality really sets us back with our internal tools and processes. Your business is more than just the product on a shelf or in an app store, it’s the entire operation.

Analytic Tools 92

Analytic Tools Research Software Feedback Software Data Visualization 92

Mind the Product

JULY 24, 2019

Mind the Product founder Martin Eriksson opened the conference by reminding us why we gather each year. While we’ve spent a lot of time discussing the mechanics of product management, the most common challenge we hear about is discovery: how to know if we’re building the right things. Mind the Platform.

Research Software 111

Research Software Feedback Software User Testing Product Research 111

Product Talk

OCTOBER 10, 2018

Last week, I was in Cleveland for the Industry Product Conference. Product management is changing. We are evolving from managing our teams by outputs to managing them by outcomes. Product managers are evolving from focusing on outputs to outcomes. It means we don’t let the product manager make all the decisions.

Product Research 246

Product Research User Testing Research Software Feedback Software 246

bpma ProductHub

DECEMBER 12, 2016

The Boston area may just be the best place to be a product manager today. And you know who has to actually go and make those new ideas happen – product managers of course. Reason #2: One of the highest concentrations of product managers anywhere. And we’re talking about people – people such as product managers.

Research Software 150

Research Software Product Manager Product Management Startups 150

Roy Madden

JUNE 29, 2021

We’re looking for a hands-on Marketing Automation Manager with Hubspot expertise to help us level up our B2B marketing efforts. Continuously research relevant keywords opportunities and keep the content team up to date on these findings. You’ve managed cross-functional projects with success. Work at feedly.

Technical Advisors 133

Technical Advisors Analytic Tools Research Software Data Visualization 133

Mind the Product

JULY 26, 2019

Mind the Product has been my favorite conference ever. million impressions on Twitter and 1,650 passionate product people in the room, Mind the Product continues to be the biggest product conference in the world, and – thanks to all that engagement by our speakers and audience – it’s also the best. Conference.

Research Software 149

Research Software Product Research Workshop Data Visualization 149

Userpilot

JULY 16, 2024

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” and wondered how it’s different from traditional product management. This guide takes a deep dive into the world of technical product management , showing you how to become one of these in-demand professionals.

Analytic Tools 91

Analytic Tools Data Visualization Research Software Feedback Software 91

Product Talk

APRIL 21, 2021

Back in March, I spoke at ProductCamp Cascadia (an online conference hosted by ProductCamp Portland , ProductCamp Seattle , and ProductCamp Vancouver ) exploring the topic of design justice. Maybe not actively, directly supporting hate groups, but allowing them to flourish on their platform. We did the research. Hi, everybody.

Product Research 314

Product Research User Testing Research Software Analytic Tools 314

Intercom, Inc.

OCTOBER 10, 2019

I caught up with Louis for a conversation that ranged from our moral duty to make information more accessible to his approach to curating conferences. We do it by closing distances that our technologies have just opened. ” At a conference, a canned talk is always obviously a canned talk. Short on time? Louis: Sure.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Mind the Product

APRIL 21, 2020

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. and at conferences across the US and Europe.

Product Research 187

Product Research Customer Experience Feedback Software Research Software 187

Mind the Product

SEPTEMBER 10, 2017

I opened this year’s Mind the Product London conference by suggesting that product management isn’t actually about managing products, but about managing people. And while Design Sprints don’t give you a perfect solution or exact data, they give you more than enough information to decide what to do next.

Research Software 155

Research Software Product Research Data Visualization User Testing 155

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. All product managers report to me, and we have five product teams up and running.

Product Research 255

Product Research User Testing Data Visualization Research Software 255

Mind the Product

AUGUST 30, 2018

For the past 7 years Mind the Product has run #mtpcon in London and San Francisco and #mtpengage in Hamburg – the biggest and best product management conferences in the world. Quantifying Qualitative Research by Leisa Reichelt. 20 Years of Product Management in 25 Minutes by Dave Wascha. Owning Agile by Jeff Patton.

Research Software 165

Research Software User Testing Customer Experience Product Research 165

Userpilot

AUGUST 30, 2024

Imagine this: you’re scrolling through your feed, bombarded by SaaS ads that all look and sound the same. Here are seven of the best advertising campaign examples in SaaS: 1. Uses humor to highlight the users’ pain points and position Userpilot as a no-code solution to track in-app user behavior.

Feedback Software 81

Feedback Software Analytic Tools Advertising Research Software 81

UX Studio: Product Management

SEPTEMBER 12, 2021

More and more books, design conferences, tv shows, and documentaries explore the destructive effects of design or its capabilities to tackle social, ecological, or economic issues. The British dystopian series, Black Mirror envisions our worst nightmares about technology. Relations between technology and design.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

Mind the Product

JANUARY 28, 2020

Nick Christakis research. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. and at conferences across the US and Europe.

Artificial Inteligence 173

Artificial Inteligence Product Research Data Visualization Research Software 173

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Can we get access to the right tools? Lots of that.

Product Research 273

Product Research User Testing Research Software ChatGPT 273