Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Roman Pichler

JUNE 4, 2018

This helps the individuals embrace an agile mindset, take advantage of new techniques and tools—think of hypotheses-driven strategy validation, goal-oriented product roadmaps, and user stories—and effectively collaborate with the agile development teams. Strategy and leadership skills are nice-to-have but not mandatory.

Product Management 253

Product Management Product Manager Weak Development Team Management 253

Mind the Product

NOVEMBER 28, 2017

We’d spent weeks perfecting the roadmap presentation for our annual customer conference. It felt like people had overlooked all the greatness of our roadmap and were focused on the (relatively few) changes we’d made along the way. For many product people, this is the nightmare scenario of sharing their product roadmap.

Roadmap 141

Roadmap User Testing Customer Feedback Product Research 141

The Product Coalition

MAY 24, 2023

How Product Roadmaps Bridge the Gap and Fuel Success. “A A product roadmap is a tool for communication and alignment. Central to this journey is the product roadmap. The Journey of a Product: The Roadmap Queue the time travel music. Then it happens, “Can you skip this and go right to the product roadmap?”

Roadmap 131

Roadmap User Testing Customer Feedback Feedback Software 131

The Product Coalition

JUNE 9, 2023

If you do things that are purposeful, you’ll eventually be successful.” — Howard Schultz Several years ago, I found myself in a heated discussion about product roadmaps with a client. This exchange unfolded over weak, black coffee in your typical, bland white-walled corporate conference room. Why not, indeed? That’s simply a byproduct.

Roadmap 139

Roadmap Data Visualization Customer Experience User Testing 139

Mind the Product

JULY 23, 2019

At last week’s #mtpcon San Francisco Product Leadership Forum, senior product professionals got together to discuss the current hot topics of career paths, talent management, and psychological safety. Invite Sales to a regular Product counsel where the roadmap, requests, feedback and tradeoffs are discussed.

Leadership 142

Leadership Weak Development Team Consulting Technical Review 142

Mind the Product

NOVEMBER 5, 2018

Where we used just to have to rely on Marty Cagan’s book Inspired , we now have books on a diverse range of product management topics, from product leadership to roadmapping. Today product management is a global community, with many established conferences and training programmes to support it.

CTO 176

CTO Reporting Tools Product Management Product Manager 176

Mironov Consulting

MAY 20, 2019

In addition to my formal coaching of product leaders (Directors, VPs and CPOs who directly manage teams of product managers), I talk with lots of senior individual contributors about the risks and challenges of moving “up the ladder” into product leadership roles. So I have a strong sense of what product managers want. Swing a bigger stick.

Leadership 106

Leadership Product Research Customer Experience Customer Feedback 106

Business of Software Conference

MARCH 20, 2025

Lightning talks at Business of Software Conferences are fast, focused and packed with insights. At BoS Europe 2025 , were excited to feature two lightning talks that tackle some of the biggest challenges in leadership and product development. Meet Steve McLeod and Gareth Marlow, two experts with practical wisdom to share.

Leadership 59

Leadership Consulting Framework Roadmap 59

Roman Pichler

MAY 10, 2017

As these skills form a large set, I like to divide them into three sub groups: strategic, tactical, and leadership capabilities, as the picture below shows. Strategic skills include the ability to develop an effective product strategy , actionable roadmap , and working business model. Use your own product (a.k.a.

Product Management 181

Product Management Product Manager User Testing Data Visualization 181

Mind the Product

OCTOBER 30, 2019

Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) and at conferences across the US and Europe.

Product Research 172

Product Research User Testing Customer Experience Testing 172

Mind the Product

OCTOBER 23, 2019

In Part 3 of our Product Leadership Forum recap, you can see an overview of the remaining insights from this year’s #mtpcon London Product Leadership Forum (if you missed them, you can take a look back at Part 1 and Part 2). Then see what they put on their backlog or roadmap.

Customer Feedback 127

Customer Feedback Leadership Reporting Tools Weak Development Team 127

Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? February Product Conferences. We are already halfway through the shortest month of the year, but that doesn’t mean you have missed your chance at some quality conferences. What: The largest online product management conference in the world with years of digital experience.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Intercom, Inc.

DECEMBER 9, 2020

When we think of corporate leadership, we instantly picture CEOs and executive teams, but the role played by boards is often glossed over and underappreciated. Leadership during the COVID crisis. Balancing executive management and boardroom leadership. We all started in the spring and summer doing a lot of scenario planning.

Leadership 129

Leadership Customer Experience Customer Feedback User Testing 129

Mind the Product

NOVEMBER 3, 2017

Tickets for the main conference day are available now. . Pre-Conference Workshops. April 19th, the pre-conference day, will be all about improving your skills as well as laying the social foundation for an engaging conference day. Roadmapping (with C. Conference Day. April 20th is the big conference day.

Workshop 15

Workshop Data Visualization Magazine Customer Feedback 15

Mind the Product

APRIL 19, 2020

Breaking Down the Roadmap. “We didn’t blow up our roadmap that quarter, but we did realise it was going to radically shift and we quickly switched our thinking to consider how we could help our other teams.” “You can see parents figuring out new ways of living and a lot more kids on Zoom conference calls.

Leadership 182

Leadership Roadmap Customer Experience Product Research 182

Mind the Product

JUNE 13, 2018

Ivy has also been a contributing author to numerous books, including The Change Champion’s Field Guide and Best Practices in Leadership Development and Organizational Change. Richard is the co-author of three books – Product Leadership, Design Leadership, and Design Sprint (all published by O’Reilly).

User Testing 133

User Testing Data Visualization Workshop Product Research 133

Mind the Product

DECEMBER 1, 2017

It’ll be hard to choose between the second edition of Marty Cagan’s seminal Inspired , Richard Banfield, Martin Eriksson, and Nate Walkingshaw’s Product Leadership , and C Todd Lombardo, Bruce McCarthy, Evan Ryan, and Michael Connors’ Product Roadmaps Relaunched – so why not get all three?

Product Management 164

Product Management Product Manager Management Management 164

Mind the Product

OCTOBER 22, 2019

In Part 2 of our Product Leadership Forum recap, we take a look at yet more insights shared by a group of senior product leaders during #mtpcon 2019 (if you missed Part 1, take a look here). One way of moving them away from three-year roadmaps and project investment, is to get them to look at funding in an investment cycle.

Leadership 118

Leadership Customer Feedback Finance Reporting Tools 118

Mind the Product

FEBRUARY 12, 2020

Share Leadership and Credit. Share leadership and allow others to present results and demo to executives (Image: Shutterstock). Another way I’ve found to be useful to share leadership and credit is with OKRs. With this system, more people get to take on leadership roles and everyone gets recognition for their work.

Engineering 213

Engineering Weak Development Team Customer Experience User Testing 213

Product Innovation Educators

JANUARY 13, 2020

It was transformational for me because I had been working on smaller seed products, and for the first time I was in a leadership role on a major transformational project. [3:07] A marketer or market research department can do it, or you can do it yourself by writing some surveys in a survey tool or interviewing people at a conference.

User Testing 230

User Testing Product Research Marketing Research Software 230

Mind the Product

JULY 5, 2019

Decouple your exploration and execution roadmaps . These roadmaps do not necessarily play well together. Gabrielle ends with a cheat sheet – something that we could all print out and put in front of our leadership teams. Something should only be executed once it has gone through the exploratory process. #5.

Roadmap 194

Roadmap Customer Experience Leadership Books 194

ProductPlan

DECEMBER 15, 2020

You’re a product manager, and you need to run a collaborative roadmapping exercise with various teams across your company. What is a Collaborative Roadmapping Exercise? A collaborative roadmapping exercise is an ideation meeting. The result of this meeting might be a set of ideas that support your existing roadmap strategy.

Roadmap 105

Roadmap Research Software User Testing Customer Feedback 105

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. A leadership team that has all these types of work visible on its roadmap and in its strategy is in a good place. Value Proposition. This was daunting at first.

User Testing 181

User Testing Reporting Tools Research Software Product Research 181

Product Talk

OCTOBER 10, 2018

Last week, I was in Cleveland for the Industry Product Conference. Historically, we’ve asked product teams to deliver a fixed roadmap typically defined by leadership. We’ve all been there—sitting in a conference room having an endless debate about the right thing to build. My slides and script are below.

Product Research 252

Product Research User Testing Research Software Feedback Software 252

Gainsight

APRIL 26, 2019

In the “final frontier” there isn’t a roadmap to follow. That’s the big theme of Pulse (our big, annual conference) this year: what does the future of business look like with the customer at the center? We’ll be talking a lot about customer success leadership at Pulse 2019.

Leadership 79

Leadership Customer Experience Data Visualization Analytic Tools 79

Mind the Product

JULY 23, 2019

Focusing on outcomes at the strategic planning (OKR), roadmap and story level. Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), at a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) What an outcome is.

Customer Experience 173

Customer Experience Product Research User Testing Consulting 173

Mind the Product

NOVEMBER 19, 2019

Building a roadmap backwards. Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) Building a roadmap backwards.

CTO Coach 130

CTO Coach Fractional CTO Product Research Customer Experience 130

Mind the Product

JULY 19, 2018

After a day of workshops and leadership discussions, the main conference presented 10 amazing speakers who shared their insights and gave the crowd new ideas to think about and new techniques to apply when they got home. Reimagine the Roadmap. This phenomenon typically gets attributed to bad roadmaps. Embrace the Awkward.

User Testing 26

User Testing Product Research Weak Development Team Research Software 26

DISQO

JULY 22, 2018

That’s the overarching takeaway from the recent Mind The Product , the world’s largest product management conference. According to the conference organizers, 33 countries and 37 US states were represented by attendees – a resounding turnout for an industry that hardly existing just a few years ago. Todd Lombardo.

Customer Feedback 66

Customer Feedback Product Management Product Manager Leadership 66

Mind the Product

DECEMBER 3, 2019

Jimena Almendares has held senior product roles and leadership positions at Zynga and Meetup , and now runs the Global Expansion efforts for Intuit. Jimena’s ‘Run Your Life Like a Product Roadmap’ article. and at conferences across the US and Europe. and at conferences across the US and Europe.

Customer Experience 117

Customer Experience Data Visualization Product Research Entertainment 117

Mind the Product

MAY 29, 2018

Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. Todd Lombardo, Co-Author of Roadmaps Relaunched. See you in July!

Technical Cofounder 94

Technical Cofounder Fractional CTO CTO Coach User Testing 94

Mind the Product

SEPTEMBER 14, 2018

We have to learn how to market and sell, and create a roadmap that can eventually be transitioned into an execution mode. A team may be tasked with increasing profit by 10%, and may be 95% certain of the roadmap to get there. In reality, no product falls cleanly into either category. The end result is a win for everyone.

Customer Experience 195

Customer Experience User Testing Customer Feedback Product Research 195

Mind the Product

AUGUST 2, 2018

It’s not just Twitter’s 280 characters that limit us to this black and white thinking, most blog posts and conference talks seem to follow the same trend. Roadmaps with dates vs Roadmaps with no dates. And I’m not even talking about politics. Waterfall vs Agile. Qualitative research vs Quantitative data. Remote vs Colocated.

Product Research 180

Product Research User Testing Research Software Data Visualization 180

Centercode

APRIL 15, 2020

With 18 speakers and over 400 attendees, Delta ’20: the Virtual Customer Validation Conference made one thing clear: even in uncertain times such as these, the CV industry is enthusiastically pushing forward. On the last day of the conference, attendees enjoyed a full day of workshops. Deep-Dive into Tips, Tricks, and Techniques.

User Testing 69

User Testing Customer Experience Customer Feedback Workshop 69

Mind the Product

MARCH 23, 2017

Scott is a bestselling author and popular speaker on creativity, philosophy, leadership and culture. For a reminder of what our audience and speakers thought of Mind the Product London 2016, check out our recap video : Conference Tickets. Scott Berkun, Author. So what are you waiting for? Get those tickets now!

Research Software 122

Research Software Enterprise User Testing Workshop 122