Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. This is why Teresa talks about continuous discovery in terms of forming new habits. It’s not so much about becoming perfect at continuous discovery (because there really isn’t such a thing). Have a Product in Practice story you’d like to share with Product Talk readers?

Product Research 206

Product Research User Testing Customer Experience Research Software 206

The Product Coalition

AUGUST 14, 2022

There are some striking similarities between playing an escape room game and running a product discovery. Let’s look at the Product Discovery first. Product Discovery Product Discovery at its core is a process to help refine ideas by deeply understanding real user problems and then landing on the best way to solve them.

Product Research 144

Product Research Research Software User Testing Customer Experience 144

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. This is almost always fallacious thinking as the vast majority of app publishers already work with a wide array of third-party tools.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” The build vs. buy question is both one of the most common and one of the most challenging dilemmas facing product managers. . This is almost always fallacious thinking as the vast majority of app publishers already work with a wide array of third-party tools.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Userpilot

APRIL 1, 2022

What does the SaaS product localization process involve? How can product managers prepare products for expansion into other markets? How do you develop and implement a SaaS localization strategy? If you’re looking for help with localizing your in-app experiences, get in touch with Userpilot for a Demo!

Research Software 92

Research Software Feedback Software User Testing Product Research 92

Userpilot

JULY 9, 2024

We also share best practices for product teams seeking to optimize their strategies and enhance customer engagement throughout their journey with the product. TL;DR A customer experience management strategy is a plan whose aim is to enhance customer interactions throughout the customer lifecycle. Let’s dive right in!

Customer Experience 90

Customer Experience User Testing Research Software Data Visualization 90

Userpilot

JULY 29, 2024

Carrying out a competitive analysis can give your product an edge that may disrupt your industry and impact your bottom line. A thorough competitive analysis report includes an executive summary, company overview, product/service analysis, marketing/sales analysis, SWOT analysis, and conclusions/recommendations.

Data Visualization 87

Data Visualization Research Software Reporting Tools Feedback Software 87

Userpilot

JANUARY 23, 2024

Product positioning strategies are not only a marketing tactic but a survival strategy. So how do you ensure that your product not only lives but actually thrives? TL;DR Product positioning is about defining your product’s place in the market to attract customers and enhance brand identity.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Alchemer Mobile

JULY 11, 2019

As I’m writing this article, there are 2,687,780 mobile apps available in the Google Play store, and there were 2.2M mobile apps in the Apple App Store as of February 2019. As a mobile product manager, you have three days to delight your user before they turn to one of your competitors. Three days.

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much?

Research Software 87

Research Software Analytic Tools Feedback Software Product Research 87

Userpilot

AUGUST 19, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. TL;DR This is a professional who evaluates software applications to ensure they are intuitive, efficient, and user-friendly.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 7, 2024

To inspire your product team. TL;DR A customer journey is all the customer interactions and experiences with an organization, from initial discovery to ongoing use and beyond. Customer journey touchpoints are key moments where customers engage with the company or its products. Ready to dive in?

User Testing 64

User Testing Data Visualization Analytic Tools Customer Experience 64

Userpilot

MAY 5, 2022

What does the product management process involve? Why is it important for product managers to follow them? Product managers lead interdisciplinary product teams to deliver products that bring value to customers. The product development process is one aspect of the product management process.

Product Research 85

Product Research User Testing Research Software Feedback Software 85

Userpilot

NOVEMBER 21, 2022

The elusive search for the ideal beta tester is something many product managers will be familiar with. In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. What is beta testing?

User Testing 78

User Testing Feedback Software Analytic Tools Research Software 78

Userpilot

AUGUST 30, 2024

TL;DR A usability tester is a professional who evaluates software applications to ensure they are intuitive, efficient, and user-friendly. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Without further ado, let’s get into it! Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Usersnap

APRIL 2, 2020

This makes it crucial that you work on improving your product or service, as well as providing a better experience for your customers. To be able to do this, you need to know how customers feel about your product and the service you provide, as well as find out what you could do to improve. What is a customer feedback tool.

Feedback Software 59

Feedback Software User Testing Data Visualization Reporting Tools 59

The Product Coalition

MARCH 16, 2021

I explained to him what Product Managers do. I told him that Product managers are responsible for guiding the success of a product and that they lead the cross-functional team that is responsible for building, scaling, and supporting it. Background My father runs a humble video production house in my hometown?—?Jhansi.

Research Software 147

Research Software Feedback Software User Testing Data Visualization 147

The Product Coalition

FEBRUARY 29, 2024

But navigating this linguistic labyrinth to choose the right LLM for your product can feel daunting.Fear not, language adventurers! This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples.

Artificial Inteligence 127

Artificial Inteligence Data Visualization Reporting Tools Research Software 127

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JULY 26, 2022

Are you thinking about using qualitative feedback to gauge the success of your SaaS business? While some product managers focus solely on quantitative data, one can argue that qualitative data is just as important because it reveals what customers feel about a SaaS product. You’re not alone.

Feedback Software 87

Feedback Software User Testing Research Software Customer Feedback 87

The Product Coalition

FEBRUARY 22, 2021

TL; DR: Product Discovery Anti-Patterns Scrum has proven to be an effective product delivery framework for all sorts of products. However, Scrum is equally well suited to build the wrong product efficiently as its Achilles heel has always been the product discovery part. Participation is free.)

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Userpilot

AUGUST 28, 2024

TL;DR A usability tester is a professional who evaluates software applications to ensure they are intuitive, efficient, and user-friendly. To succeed in your role, there are a number of proven methods and tips you should follow: Be Thorough in Planning : Always develop detailed test plans and scripts. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Usersnap

APRIL 2, 2020

This makes it crucial that you work on improving your product or service, as well as providing a better experience for your customers. To be able to do this, you need to know how customers feel about your product and the service you provide, as well as find out what you could do to improve. What is a customer feedback tool.

Feedback Software 52

Feedback Software User Testing Data Visualization Reporting Tools 52

ProductPlan

MAY 3, 2023

While this sometimes makes sense for our products—prioritizing net new functionality or fixing bugs over improving issues with palatable workarounds—this mentality really sets us back with our internal tools and processes. Your business is more than just the product on a shelf or in an app store, it’s the entire operation.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

Alchemer Mobile

DECEMBER 21, 2022

Retarget using behavior and mobile customer engagement history Retarget based on shifts in sentiment Then show the importance of targeting your customers with mobile surveys, and provide tips on how to effectively use them to drive mobile customer engagement and feedback. Let’s jump right in.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

Userpilot

AUGUST 28, 2024

Understanding the salary range for product support specialists is crucial whether you’re entering the field or looking to advance your career. TL;DR A product support specialist is a professional responsible for providing technical assistance and support to customers using a company’s products.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Onboarding KPIs 52

Userpilot

JULY 27, 2022

In this article, I’ll show you which feedback approach is better for your SaaS and the right tools for collecting it. Customer feedback is the data you collect on customers’ evaluation of your product/services. Feedback is essential for SaaS companies because it helps product teams improve the user experience.

Feedback Software 83

Feedback Software User Testing Customer Feedback Analytic Tools 83

Userpilot

JUNE 30, 2023

We’ve handpicked the right survey questions under different research categories to make everything easy. You’ll also find techniques for collecting feedback and best practices to ensure everything goes well. Trigger customer feedback surveys contextually for existing customers.

Customer Feedback 82

Customer Feedback User Testing Feedback Software Data Visualization 82

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. The typical stages in a product funnel are Awareness, Interest, Consideration, Purchase, Retention , and Loyalty.

Analytic Tools 77

Analytic Tools Research Software Data Visualization Onboarding KPIs 77

Userpilot

JULY 4, 2022

User experience is one of the factors contributing to the success of a SaaS product. Here are some of the most common mistakes that designers and product managers make and how to avoid them. User experience (UX) design is the process of improving every interaction users have with the product throughout the relationship.

Feedback Software 86

Feedback Software Analytic Tools Research Software User Testing 86

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. What does it involve and what are its benefits?

Data Visualization 90

Data Visualization User Testing Research Software Feedback Software 90

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product. What is user experience?

Customer Experience 77

Customer Experience User Testing Analytic Tools Feedback Software 77

Userpilot

JUNE 2, 2022

What are some great customer feedback examples that SaaS companies use successfully? Continuous customer feedback collection is vital to business success. That’s because customers understand your product more than anyone else and their demand drives revenue. What is customer feedback? Let’s jump right in.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. Steps to follow when using the Kano model: Identify potential product features.

Customer Satisfaction 86

Customer Satisfaction User Testing Customer Experience Customer Feedback 86

Userpilot

FEBRUARY 27, 2024

Funnel analytics is one of the buzzwords in marketing, sales, and product management. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. We also look at the best analytics tools for the job. Tag these events for tracking in your analytics tool.

Data Visualization 76

Data Visualization Analytic Tools Customer Experience Feedback Software 76

The Product Coalition

FEBRUARY 8, 2022

A strong value proposition is a cornerstone of a product, so let’s do it right. There are various practices to do proper discovery. Usually, we start with user interviews and other generative research methods. Overall, we are trying to answer how your product or service can satisfy underserved customer needs.

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