UX Planet

FEBRUARY 6, 2025

Banks invest many resources into research, security and basic digital service functionalityonly to follow up with so-called Lean Designs, which are little more than colorized, clickable prototypes. This interplay, known as cross-modal perception, has been a key area of study at Oxfords Crossmodal Research Lab.

Banking 73

Banking Data Visualization Feedback Software Customer Experience 73

Pragmatic Marketing

APRIL 27, 2020

CPGs top the list of in-demand products because they tend to be safe (they don’t transmit infectious diseases), are reasonably long-lasting and are affordable in most instances. The most important are to: Achieve product superiority over competitive products. Predict consumer acceptance of new products.

User Testing 91

User Testing Product Research Customer Experience Testing 91

Pragmatic Marketing

APRIL 27, 2020

CPGs top the list of in-demand products because they tend to be safe (they don’t transmit infectious diseases), are reasonably long-lasting and are affordable in most instances. The most important are to: Achieve product superiority over competitive products. Predict consumer acceptance of new products.

User Testing 91

User Testing Product Research Customer Experience Testing 91

Userpilot

SEPTEMBER 7, 2023

While all the buzz may be around differentiating yourself, understanding your similarities to other solutions is just as important to product-led growth — if not more important. TL;DR Points of parity are industry standards that products must share to stay competitive with each other. What are points of parity?

Analytic Tools 105

Analytic Tools Feedback Software User Testing Product Research 105

Userpilot

JULY 9, 2024

We also share best practices for product teams seeking to optimize their strategies and enhance customer engagement throughout their journey with the product. Create detailed user personas based on research insights to focus your strategy and build a shared understanding of your target audience. Let’s dive right in!

Customer Experience 111

Customer Experience User Testing Research Software Analytic Tools 111

Userpilot

DECEMBER 6, 2021

For product analytics, choose Heap, MixPanel, or Amplitude. Userpilot is a product growth platform that is uniquely well-suited to customer onboarding, as it enables you to design, build, deploy, and track personalized and contextual in-app experiences. Chameleon is a dedicated onboarding tool, with two key differentiators.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

UX Planet

JANUARY 12, 2025

The best practices shared in this article are based on my personal experience as a Digital Product designer, working on diverse applications and tackling various design challenges. Intuitive design reduces confusion, boosts productivity, and makes users feel confident in navigating thedata. #1.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

Userpilot

OCTOBER 27, 2021

WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. The platform lets you create customizable, in-depth product walkthroughs to help users learn your software and track their progress as they go. So let’s get right to it! WalkMe demo page.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Mind the Product

MAY 6, 2020

At William Joseph , a creative agency in London, our mission is to design products, services, and brands for organisations working for positive change, such as charities and academic and research institutions. Moorfields did an amazing job of getting groups of people to test for us. test of the labels.

User Testing 117

User Testing Data Visualization Product Research Research Software 117

Product Management University

SEPTEMBER 4, 2023

Consider the fact that portfolio marketing just might be your ticket to strategic product marketing in its purest form, making everything a lot easier with better results. Individual products are marketed as components of the portfolio that eliminate the obstacles standing in the way of the customers’ strategic goals. Here’s why.

Product Marketing 130

Product Marketing Marketing Customer Experience Product Research 130

The Product Coalition

AUGUST 16, 2022

There is also a lot you must learn if your product is going to continue to succeed in the market. Or it can be as deep as using their product, analysing their financials, and conducting a strategic analysis of each competitor as though you were in their shoes. The way to learn is through a competitor analysis.

User Testing 130

User Testing User Friction Customer Feedback Customer Experience 130

Userpilot

SEPTEMBER 30, 2024

Before we get into the nitty-gritty, here’s why you need a messaging strategy in the first place: Clarity and consistency : A well-defined messaging plan ensures that product communication is clear and coherent across channels, so your audience understands (and trusts) your brand story and values. SMART goal-setting framework.

Messaging 111

Messaging Research Software Analytic Tools User Testing 111

Userzoom

APRIL 23, 2020

Director of UX Research at UserZoom – was kind enough to answer them. Question: My company understands the value of UX and does support research. However, the pattern seems to be that they launch something quickly without any up-front human research, which then goes awry. Webinar On-Demand. Answer: Lovely question.

Webinar 83

Webinar Product Research User Testing UX 83

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. They also help develop only the products that satisfy real user problems.

Data Visualization 98

Data Visualization User Testing Research Software Feedback Software 98

Userpilot

AUGUST 30, 2024

Whether you’re launching a new product or refining your existing offering, a competitive analysis will equip you with the insights needed to make data-driven product improvements , outsmart your competitors, and better serve your customers. Create surveys code-free with Userpilot. Get your free Userpilot demo today!

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Once you find product-market fit, it’s not static 6. It makes sense intuitively.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

ProductPlan

SEPTEMBER 13, 2022

It takes more than just keeping up with the competition on product comparison checklists to stay relevant. Effective product teams position their solutions as market leaders. The winners emerging from the scrum of similar offerings differentiate themselves in significant, meaningful, and sometimes surprising ways.

Feedback Software 52

Feedback Software Research Software Differentiation Product Research 52

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. As a product marketer , it is your job to identify the best target audience for your product, while also finding the best pricing options, distribution channels, and unique value propositions.

Feedback Software 98

Feedback Software User Testing Product Research Strategy 98

Userpilot

SEPTEMBER 2, 2024

Userpilot’s SaaS Product Metrics Benchmark Report has found that compared to other industries, healthcare SaaS companies perform lower across most of the 6 metrics we studied. You will also learn how healthcare companies can improve their product metrics. Companies by industry analyzed in our Product Metrics Benchmark Report 2024.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Healthcare Reporting Tools 105

Userpilot

APRIL 1, 2022

What does the SaaS product localization process involve? How can product managers prepare products for expansion into other markets? Product localization makes the product accessible to users in foreign markets with different languages and cultures. How do you develop and implement a SaaS localization strategy?

Research Software 98

Research Software Feedback Software User Testing Product Research 98

Product Management University

NOVEMBER 13, 2018

” Good sales positioning and discovery techniques can help you understand true buyer motivations so you don’t end up in the Nobody Zone. Very early in the process all buyers conduct research to learn about potential solutions. After the information gathering is complete, the comparison of potential solutions begins.

Positioning 100

Positioning Product Research Research Software Workshop 100

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. The typical stages in a product funnel are Awareness, Interest, Consideration, Purchase, Retention , and Loyalty.

Analytic Tools 104

Analytic Tools Onboarding KPIs Research Software Data Visualization 104

Userpilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. From the article, you’ll learn about different kinds of customer insights (from product analytics and only) and the benefits of gathering them. Let’s dive right in! Book the demo to find out how!

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

Userpilot

FEBRUARY 25, 2024

The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. Steps to follow when using the Kano model: Identify potential product features. It’s simple to execute.

Customer Satisfaction 105

Customer Satisfaction User Testing Customer Experience Customer Feedback 105

UX Studio

APRIL 25, 2019

Let’s jump into branding research! What’s it got for product teams? When does the time come for this type of research? How we conducted brand research on our UX studio brand. How we conducted brand research on our UX studio brand. Takeaways on branding research. What’s it got for product teams?

User Testing 74

User Testing Product Research Research Software Branding 74

Lenny Rachitsky

SEPTEMBER 3, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. He spent the past decade as a VC and product leader helping world-class companies like Faire, Quizlet, and Ibotta accelerate their growth. This makes products less sticky and retention more difficult.

User Testing 131

User Testing Feedback Software Framework Onboarding KPIs 131

Amplitude

MARCH 11, 2020

Roadmapping is at the core of product strategy and product management. As a product person, and the VP of Product at Yesware , I’ve never come to fully embrace the discussion of what each team would deliver, in what sequence and within a long timeframe. Product management is moving towards outcome-based product-planning.

Data Visualization 100

Data Visualization User Testing Product Strategy Product Research 100

BrainMates

OCTOBER 20, 2024

How to Conduct a Product Comparison That Adds Real Value By ADRIENNE TAN A Product Comparison is more than just a list of features or capabilities; it’s a strategic tool to understand where your product stands in the market and how it meets (or exceeds) user needs compared to competitors.

Customer Feedback 40

Customer Feedback User Testing Customer Experience Product Research 40

Userpilot

SEPTEMBER 4, 2023

Discover how to achieve remarkable growth results through customer journey optimization at the upcoming Product Drive talk by Audrey Melnik (Co-Founder of Unlocking Growth). Tactics, like lead nurturing through emails and personalized product recommendations, help drive acquisition. Register here for FREE!

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

UX Studio

SEPTEMBER 6, 2023

Even big B2B players (Business-to-Business) were interested in UX research. As we delved into these industries, we realized that our usual research approaches for regular B2C (Business-to-Customers) companies weren’t really cutting it. We had to think differently when doing research with B2B customers. Probably not.

User Testing 60

User Testing Customer Feedback Research Software B2B 60

Product Management University

FEBRUARY 1, 2017

Everyone has an opinion when it comes to product priorities and marketing priorities. If the answers to these questions take you straight to product level discussions, STOP! In most B2B organizations, multiple products target the exact same markets. In most B2B organizations, multiple products target the exact same markets.

Marketing 100

Marketing Customer Experience B2B Product Research 100

Userpilot

MAY 19, 2022

Usability refers to how easy it is for users to interact with your product’s UI and complete a specific action. User testing allows you to gather feedback and check how efficient the product is while measuring customer satisfaction. Usability focuses on the ease of use, learnability, and efficiency of the product.

Customer Experience 97

Customer Experience User Experience User Testing Customer Feedback 97

Userpilot

MAY 30, 2022

The quality and the brand-focused segment is comprised of businesses that want the best product and are prepared to pay for it. The service-focused segment places high importance on product quality, range, and customer service. Research and market analysis is one of the most important steps in customer segmentation.

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Product Management Lessons from the Trenches

DECEMBER 17, 2018

As someone on the business side of the house, it is not important for you to know how to perform Natural Language Processing (NLP), but in my experience you will add much more value to your product/users and work more effectively with your teams if you have a sense for what is involved. from social media posts or survey responses)?—?in

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. Product tours and in-app guides are also important tools to increase engagement. That’s a stark comparison to Userpilot. Both products occupy the same market: onboarding new users. Appcues vs Pendo?

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Intercom, Inc.

JULY 26, 2018

Here are five quick takeaways: Josh’s goal with Baremetrics was to get it up and running as quickly as possible, following Reid Hoffman’s suggestion that if you’re happy with the product, you haven’t launched early enough. He craved thoughtful feedback from real customers (instead of free beta users) and rushed to market.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Userpilot

NOVEMBER 12, 2023

This was the main question that Melissa Kwan , the CEO and Co-Founder of eWebinar , covered in her talk at this year’s Product Drive Summit hosted by Userpilot. Melissa shares her experiences of launching and growing innovative products in new markets and the lessons she learned from them. Let’s get right into it!

User Testing 105

User Testing Research Software Customer Experience Analytic Tools 105