Product Innovation Educators

MAY 31, 2021

How to align your organization and product management team with the voice of your customer. Joining us is Mark Baldino, UX product design expert and co-founder of Fuzzy Math, which designs software products for companies. Pull cross-functional teams into the research and synthesis of concepts. [10:15] Take bite-sized pieces.

Research Software 334

Research Software Weak Development Team UX Analytic Tools 334

Roman Pichler

JANUARY 22, 2024

Larger companies often have several portfolios; early-stage startups, in contrast, usually have a singleton one—it consists of just one offering. No matter, which option you choose, it would be a bad idea if a single person made all portfolio decisions on their own. What’s more, it might cause poor alignment and weak buy-in.

Weak Development Team 280

Weak Development Team Strategy Software Review Vision 280

Roman Pichler

AUGUST 11, 2020

It can also result in a large product backlog and high development cost: The greater the number of people who should benefit from your product is, the more diverse their needs are likely to be, and the more features are usually required to address them. Instead, they require tough strategic decision and clear focus. Needs are Features.

Vision 334

Vision User Testing Product Research Research Software 334

Product Innovation Educators

FEBRUARY 3, 2025

How product managers use Jobs-To-Be-Done to create products customers love Watch on YouTube TLDR In this episode, I explain the Jobs-To-Be-Done (JTBD) framework, a powerful approach to understanding customer needs and developing successful products. ” For Tony and the team, this was a gut-wrenching experience.

User Testing 183

User Testing Product Research Research Software Customer Experience 183

The Product Guy

FEBRUARY 27, 2020

At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. The kiosks help thousands of customers by providing valuable information and generate a significant portion of the revenue for the company.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. We have identified several different areas where companies typically struggle when it comes to product.

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

Roman Pichler

NOVEMBER 1, 2022

If you say yes to every request, you are in danger of creating a Frankenstein product—a product that is a collection of unrelated features, offers a weak value proposition, and gives rise to a poor user experience. But a product roadmap with unrealistic goals can turn the development effort into a “death march.”

Roadmap 354

Roadmap Weak Development Team Customer Experience Reporting Tools 354

Roman Pichler

MAY 11, 2021

” But do not allow people to dominate and tell you what to do, and don’t agree to a weak compromise. As the product owner, then you should own the product on behalf of the company and be empowered to have the final say, particularly if no agreement can be reached. That’s usually challenging enough.

Weak Development Team 358

Weak Development Team Product Research User Testing Customer Experience 358

The Product Guy

JANUARY 7, 2025

A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management. For example, consider a project team tasked with launching a new product feature.

Feedback Software 150

Feedback Software User Testing Weak Development Team Customer Experience 150

Alchemer Mobile

NOVEMBER 13, 2024

This information empowers teams across your company to make informed decisions based on customer experiences and perceptions. It helps reveal how effectively a company meets its customers’ needs and expectations. As a result, companies can drive actionable improvements based on the feedback they receive.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

The Product Guy

AUGUST 13, 2020

Some of them were lucky to start in a tech company with APM program and picked up more skills over the years. Also who is to define “good” in various industries and companies? What product management really means in the context of the company? How to learn by doing it and lead a new team at the same time?

Product Manager 407

Product Manager Product Management Research Software Feedback Software 407

The Product Guy

JULY 18, 2019

Product development roles and “product” as a discipline are rapidly evolving within technology companies. At startups or growth stage companies, a “Product Manager” is responsible for identifying what needs to be built and then executing on building the product. Product Management at scale has also evolved but at a slower pace.

Weak Development Team 344

Weak Development Team B2C Customer Experience Advertising 344

Intercom, Inc.

OCTOBER 13, 2020

Reading papers about how Google or IBM build their ML products, it’s easy to think only the very largest companies can afford to productize machine learning. Those companies need to spend a lot of time considering problems that will occur when a system has millions of users, and have to think carefully about ML tech debt given their scale.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 398

Technical Review Product Manager Product Management Research Software 398

Roman Pichler

AUGUST 12, 2024

Listen to the audio version of this article: [link] The Core Product Team Product teams come in different shapes and sizes. But all product teams I have seen consisted of the person in charge of the product—the product manager or Scrum product owner —and development team members.

Weak Development Team 207

Weak Development Team Feedback Software Software Review Product Research 207

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. To assign meaning to whether the numbers are good or bad, context is crucial.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Product Innovation Educators

SEPTEMBER 4, 2023

I first heard of Bob when he was the president of Sequent Learning, the product management training company. He has since founded and leads the Strategy Generation company. The job of product managers is to take the company’s bigger strategies and objectives and break them down to their impact on product.

Product Strategy 322

Product Strategy Strategy Weak Development Team Framework 322

Lenny Rachitsky

JANUARY 14, 2025

For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now I talk a lot on my podcast and in this newsletter about the correlation between successful companies and an obsession with velocity. Her background is in developer tools and distributed systems. I’ve finally found it.

Product Research 129

Product Research Research Software Data Visualization Reporting Tools 129

The Product Coalition

DECEMBER 23, 2021

“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.

Weak Development Team 185

Weak Development Team UX User Testing Technical Review 185

Product Innovation Educators

MARCH 3, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams. However, these early efforts faced significant limitations.

Research Software 156

Research Software Product Research Artificial Inteligence User Testing 156

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

Weak Development Team 335

Weak Development Team Product Research Customer Experience Workshop 335

Intercom, Inc.

JUNE 1, 2021

As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. Challenge #1: Limited team bandwidth, resources, and budget.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Product Innovation Educators

AUGUST 10, 2020

Do you and your product teams have the characteristics required for success? The Product Team Performance study has been identifying the characteristics of high-performing teams since 2012. It’s a performance study comparing factors of product teams that excel versus those that struggle.

Weak Development Team 227

Weak Development Team Product Research Reporting Tools Data Visualization 227

Roman Pichler

FEBRUARY 9, 2022

For example, I’ve seen organisations where the Scrum Masters work with HR and the development teams to recruit new team members. Process and collaboration : Teach agile values, principles, and practises to the product owners, development teams, stakeholders, and management. But it’s not the job of the Scrum Master.

Reporting Tools 355

Reporting Tools Weak Development Team Feedback Software Product Research 355

Product Management University

JUNE 3, 2024

Here’s a look at the good, the bad and the ugly when it comes to product management outcomes. THE GOOD When it comes to getting your product management and product development teams focused, nothing beats well-defined outcomes that are clear, concise and measurable. But not all outcomes are created equal.

Weak Development Team 130

Weak Development Team Product Manager Product Management User Testing 130

Sequent Learning

OCTOBER 29, 2024

Strategic Product Management: Sunset Decisions, Platform Benefits, and Team Structures Introduction Strategic decisions around product lifecycle management, platform integration, and team structures are critical for product managers in established tech companies.

Feedback Software 52

Feedback Software Weak Development Team Technical Review User Testing 52

The Product Guy

JUNE 18, 2020

Ruthless prioritization translates to product teams spending time building the right thing at the right time. This discipline is the bread & butter for a winning product team, but building an effective product process takes a lot of trial and error. A product feedback loop keeps software teams close to their customers.

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

The Product Guy

AUGUST 30, 2019

A company that practices aspirational product management is one that values experimentation and customer research, and continuously integrates those learnings into the product development process to create a valuable product. Many companies conduct NO experimentation at all. What is the employer looking for?

User Testing 321

User Testing Product Research Customer Experience Weak Development Team 321

Product Innovation Educators

OCTOBER 16, 2023

When companies take the time to design products that match what the customer needs, profits soar, customer satisfaction (and retention) soars, and employee satisfaction gets a nice uptick too. 6:49] How is poor CX costly to an organization? Some companies already have UX researches who specialize in qualitative research.

User Testing 285

User Testing Customer Experience Product Research User Friction 285

Roman Pichler

JULY 6, 2021

Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. Another key aspect to support the people on your team succeed is to create the right environment for people to succeed. Grow Your Leadership Skills.

User Testing 343

User Testing Product Research Weak Development Team Customer Experience 343

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Continue the discovery and strategy work while the product is being developed. But don’t stop there.

Product Research 371

Product Research Feedback Software Research Software User Testing 371

Alchemer Mobile

JULY 13, 2021

Focusing on product experience allows companies to deliver more value to customers and to increase their lifetime value. Bad product experiences increase customer frustration, potentially creating resentment around having difficulty completing tasks within an application and increasing customer churn. Measure your progress.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

The Product Guy

JANUARY 8, 2019

Similar stories have inspired new product and business development frameworks , thousands of articles, and numerous books. Companies simply ship too many poor products and features. In the attempt to reduce waste and maximize the chances of success, many companies embrace Agile, at least on the surface. Let’s go Agile!

Product Research 354

Product Research Customer Experience Weak Development Team Agile 354

UX Planet

MARCH 29, 2025

There may be times when you question yourself, or someone on your team wonders, Why are we doing it this way? In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. Heres the thingyoudo.

Feedback Software 65

Feedback Software UX Weak Development Team Research Software 65

Roman Pichler

MAY 5, 2020

For example, the owner of a persistence service has to be able to describe its interfaces or APIs and converse with the users—the development team members who use the service. I regard feature and component owners as members of a product team , a group of product people who collaboratively manage a larger product.

Feedback Software 381

Feedback Software Product Research Weak Development Team User Testing 381