Roman Pichler

NOVEMBER 1, 2022

But it has the following three drawbacks: A feature-based roadmap can give rise to and strengthen a feature-factory mindset where adding features is more important than creating value and making a positive impact on people’s lives and the business. Your job is not to please the stakeholders, but to achieve product success.

Roadmap 340

Roadmap Weak Development Team Customer Experience Reporting Tools 340

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. We have identified several different areas where companies typically struggle when it comes to product.

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

The Product Guy

AUGUST 13, 2020

A lot of them worked in other positions before moving to product management, like engineers, analysts, marketers and project managers, and learned by taking on extra responsibilities. Some of them were lucky to start in a tech company with APM program and picked up more skills over the years.

Product Manager 407

Product Manager Product Management Research Software Feedback Software 407

Roman Pichler

AUGUST 11, 2020

Solution : Describe the ultimate purpose of your product, the positive change the product should bring about like “healthy eating”. Therefore, choose a specific market segment and develop a product for the few, not the many, as Steve Blank suggested , particularly when you manage a new or young product. Needs are Features.

Vision 322

Vision User Testing Research Software Product Research 322

The Product Guy

JULY 18, 2019

Product development roles and “product” as a discipline are rapidly evolving within technology companies. At startups or growth stage companies, a “Product Manager” is responsible for identifying what needs to be built and then executing on building the product. Product Management at scale has also evolved but at a slower pace.

Weak Development Team 344

Weak Development Team B2C Customer Experience Advertising 344

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. A Growth PM is also part of Platform team as the focus is to improve the experience to increase top of funnel and optimum onboarding experience. QA + Rework.

Technical Review 398

Technical Review Product Manager Product Management Research Software 398

The Product Guy

FEBRUARY 27, 2018

We had just hired a new VP of Product who was radically (and rapidly) changing our product development process, and our engineers – based remotely, in Argentina – were struggling to keep up. “To Second, and more important, it shows the demotivation and binary thinking that can result from bad or nonexistent communication.

Engineering 252

Engineering Weak Development Team Technical Review Software Review 252

Roman Pichler

JULY 6, 2021

When you become a head of product, you move into a line management position. Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. Grow Your Leadership Skills. Ensure that Your Core Product Management Skills are Strong.

User Testing 339

User Testing Product Research Weak Development Team Customer Experience 339

Roman Pichler

JUNE 1, 2020

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

Weak Development Team 323

Weak Development Team Product Research Customer Experience Workshop 323

UX Planet

MARCH 29, 2025

There may be times when you question yourself, or someone on your team wonders, Why are we doing it this way? In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. Heres the thingyoudo.

Feedback Software 64

Feedback Software UX Weak Development Team Research Software 64

Product Innovation Educators

SEPTEMBER 18, 2023

How to stand out as an applicant for a product management position We are talking with Erika Klics. Erika is a former Head of Talent for tech companies who became a Job Search Strategist for startup and scaleup Directors, VPs, and department Heads for Product Management and other functions in tech. Why is that happening?

Weak Development Team 290

Weak Development Team Feedback Software Research Software Product Research 290

Product Innovation Educators

AUGUST 10, 2020

Do you and your product teams have the characteristics required for success? The Product Team Performance study has been identifying the characteristics of high-performing teams since 2012. It’s a performance study comparing factors of product teams that excel versus those that struggle.

Weak Development Team 227

Weak Development Team Product Research Reporting Tools Data Visualization 227

Product Management University

OCTOBER 19, 2023

Product Launches and the Most Common Mistake Here’s the most common mistake technology companies make, and it’ll take every bit of wind out of your launch sails. Technology companies are infamous for launching “the product” instead of launching the value story around the product. The intent of that design and development changes a lot.

Product launches 264

Product launches Product Research Weak Development Team Vision 264

Userpilot

OCTOBER 19, 2024

However, while some companies have managed to improve their customer satisfaction levels and benefit from it, many have not. Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations. What is customer satisfaction? CSAT Score Formula.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Userpilot

JULY 22, 2024

Product positioning is crucial in product management to attract prospects and stand out in your niche. But how can you start crafting an effective positioning strategy that appeals to your target audience? TL;DR Developing a solid product positioning strategy involves several key steps. Understand your competition.

Research Software 103

Research Software Positioning Data Visualization Definition 103

Mind the Product

FEBRUARY 12, 2020

It’s also essential to creating a team where great people want to work. In a perfect product development world, communications are seamless, specifications are clear, and product and engineering teams work together without friction. These are team goals that get shared across the company.

Engineering 213

Engineering Weak Development Team Customer Experience User Testing 213

Sequent Learning

OCTOBER 29, 2024

Strategic Product Management: Sunset Decisions, Platform Benefits, and Team Structures Introduction Strategic decisions around product lifecycle management, platform integration, and team structures are critical for product managers in established tech companies.

Feedback Software 52

Feedback Software Weak Development Team Technical Review User Testing 52

Lenny Rachitsky

AUGUST 20, 2024

how AI is getting closer to replacing PMs , which parts of the job are most likely to be impacted ), so I wanted to take this week to share an important message: I believe that product managers are the best -positioned role in tech to thrive in a world of AI. There’s still time to apply and join us. Read more

Positioning 143

Positioning User Friction Weak Development Team User Testing 143

The Product Guy

DECEMBER 7, 2017

No, this is not a bad joke. Once you discover what the root problem is, you lead a team to making the solution a reality. It’s important to continually question priorities, identify solid wins, and develop a realistic timeline. I had only been at this company for six months and I knew that ticket management was a huge build.

Research Software 317

Research Software Roadmap Product Research Weak Development Team 317

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. Great companies are built on relationships.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Userpilot

FEBRUARY 24, 2025

Thats why Ive curated a list of three top product manager openings at data-driven companies, along with standout candidates who are ready to make an impact. Recommended product manager job openings in data-driven companies Looking for a job in data-driven product management ? Who would be a BAD fit for this job?

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” If you missed the first one on product success and team satisfaction , be sure to start there.

Product Research 239

Product Research Data Visualization Customer Feedback Weak Development Team 239

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? What’s the right way to do this in your company? If you’re short on time, here are a few quick takeaways: To become a staff engineer, you can’t just rely on advice from your manager or company. A tale of two career paths.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. One way to do it, is to find ways to help other customer-facing teams (like Sales and Support) do their job. A further step into this is to actually be part of those teams sometimes.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Mind the Product

JUNE 25, 2019

It can happen in any team, even in teams with a commitment to diversity. We had completed a round of interviews and I wanted her to work on my team. The candidate was a senior designer who’d managed teams in very difficult large-scale companies and managed to generate great results. Understanding Culture add.

User Testing 189

User Testing Weak Development Team Customer Experience Airlines 189

Mind the Product

FEBRUARY 20, 2020

Ultimately, your resume should itself signal that you have the skills required to be a successful product manager on any team. As a hiring manager, I want to hire great storytellers, s o the team can work towards a unified vision. . Use this article as a guide to polish your resume and improve your job-hunting prospects. Storytelling.

Data Visualization 214

Data Visualization Weak Development Team User Testing Product Research 214

Product Innovation Educators

NOVEMBER 22, 2021

Joining us is András Juhász, a product manager for Smartly.io, a social media advertising company. Poor execution decreases customer satisfaction, but great execution does not amaze customers. Excitement—positive surprises, e.g., fireworks appear when you complete a task on a to-do app. “I failed my way to success.”

Customer Experience 213

Customer Experience Weak Development Team Customer Satisfaction Advertising 213

Intercom, Inc.

AUGUST 11, 2020

They equate “white” with “good” and “black” with “bad.”. Other companies were already taking steps to address this language within their organizations. So Sam wrote an open letter to our Research & Development department at Intercom, stating what the problem was with these terms and that we needed to address them immediately.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Alchemer Mobile

JUNE 16, 2022

Collecting and making sense of customer feedback isn’t a walk in the park for companies either. This is where a mobile feedback solution comes into play for most customer-centric companies. We leverage a six-step process to help our customers gauge their feedback strengths and weaknesses. Benefits of mobile feedback solutions.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Product Innovation Educators

SEPTEMBER 25, 2023

I found myself in a position that many people may find themselves in—you’re in a rush and trying to clean your teeth and flossing is just taking too long. At the time I had already founded a company, and we had come out with seven products. That was a problem we ran into in the development.

User Testing 319

User Testing Product Research Customer Experience Customer Feedback 319

Product Innovation Educators

AUGUST 28, 2023

His ideas proved so impactful as a competitive advantage that they sped his rise at Amazon and later to C-suite positions he held at companies, including McDonald’s as their first Chief Digital Officer, and at Volvo and MGM Resorts. I recommend independently sourcing questions from your team. This could take just a few days.

Systems Review 260

Systems Review Weak Development Team Framework Positioning 260

Intercom, Inc.

JANUARY 12, 2021

While that doesn’t sound very bad, according to Corey Quinn, the world’s most notorious Cloud Economist, it goes against best practices or “sensible defaults” and is “ the worst practice to be avoided by default.” But over time, we noticed that teams hated working on these services.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

Intercom, Inc.

MAY 4, 2018

Imagine walking into the office one morning and having your star team member ask if you have a few minutes to talk. These create more meaningful relationships with people on your team, uncover what motivates them and as a result increase their impact and engagement in their current role. What’s your current development focus?

Weak Development Team 223

Weak Development Team User Testing Customer Feedback Customer Experience 223

Userpilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? Recommended product manager job openings in data-driven companies Looking for a job in mobile product management? Salesforce Field Service is a market leader with customers including many Fortune 500 companies.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

The Product Manager Coach Blog

MARCH 4, 2025

Building trust with stakeholders isnt just a nice-to-haveits essential to preventing failed product launches due to poor stakeholder management. Poor stakeholder management is one of the leading causes of failed product launches, often leading to misalignment, unexpected delays, and increased costs. Speak their language.

Customer Feedback 69

Customer Feedback Weak Development Team User Testing Customer Experience 69

Mind the Product

APRIL 10, 2020

Itamar highlights three types of product launches: Positive – where a product is launched and is incrementally improved upon. Negative – where launches are so bad they get rolled back. In most companies, we try to plan the long-term future with an organisational strategy which feeds into a product strategy.

Framework 222

Framework Weak Development Team Customer Experience User Testing 222