Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. To calculate NPS, companies ask customers how likely they would be to recommend a product to their colleague or friend on a scale from zero to ten. In-app ratings prompts.

User Testing 246

User Testing Feedback Software Customer Feedback Customer Experience 246

Roman Pichler

FEBRUARY 14, 2023

This includes interviewing and observing users, using key performance indicators (KPIs) to track the value of the current product version, keeping an eye on the competition, and monitoring market trends. [2] For example, can it be effectively marketed, sold, and serviced? But like any tool, Scrum has its benefits and limitations.

Product Research 357

Product Research Feedback Software Research Software User Testing 357

Roman Pichler

SEPTEMBER 11, 2023

But in practice, organising teams around products can be challenging, especially when a company lacks a clear understanding of what a (digital) product is and if it does not embrace a product-led way of working. For example, the marketer must be able to create the right marketing strategy for the product.

Reporting Tools 362

Reporting Tools User Testing Customer Experience Product Research 362

Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. This saves companies valuable time and resources. Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

JUNE 19, 2019

And as the Group Product Marketing Manager for Platform here at Intercom, I’ve loved seeing all the creative apps our partners have built. And in case you had any doubt about their phenomenal growth, the company is going public this week. So we’re delighted to host Slack’s Director of Platform Marketing, Ceci Stallsmith, on the show.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Roman Pichler

JANUARY 22, 2024

These might be end-user-facing or internal ones like a software platform, for instance; they might directly generate revenue or support commercial offerings. Larger companies often have several portfolios; early-stage startups, in contrast, usually have a singleton one—it consists of just one offering.

Weak Development Team 269

Weak Development Team Strategy Software Review Vision 269

Intercom, Inc.

JANUARY 12, 2021

Although they may seem like strong opinions, many of these tips echo the main tenets of software engineering: work with you’ve got, design solutions as needed, don’t repeat yourself, and keep it simple, stupid! If you’ve been paying attention to any loud marketing efforts over the last few years, you have definitely heard about multi-cloud.

Technical Review 269

Technical Review Research Software Startups Data Visualization 269

Userpilot

OCTOBER 19, 2024

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code.

Feedback Software 91

Feedback Software Analytic Tools Data Visualization Research Software 91

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Reporting Tools 100

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. This led to a bloated, over-complicated code base and a product that was difficult to adapt and expensive to maintain.

Feedback Software 224

Feedback Software Research Software User Testing Customer Experience 224

Roman Pichler

OCTOBER 6, 2020

Which market and market segment should the product address? How will it benefit the company? Whenever you create a brand-new product or when you make bigger changes to an existing one, like taking it to a new market , you will benefit from using a dedicated, timeboxed product discovery period. What are its business goals?

Product Research 281

Product Research Technical Review Feedback Software Research Software 281

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. It helps us meet customers’ demands, needs, and expectations.

Feedback Software 135

Feedback Software Reporting Tools Software Developers Software Development 135

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines). " Code creators own quality.* become a professional services/custom consulting company.

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Intercom, Inc.

JUNE 3, 2021

” And in Intercom and elsewhere, we’ve been thinking about what that actually means for startups, for seed-stage companies, all the way through to mid and late-stage companies. You could acquire companies just to acquire the talent within the company. Should we sink bigger? Should we plan bigger? Paul: Yeah.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Alchemer Mobile

AUGUST 2, 2024

This applies to product development, marketing strategies, and customer service enhancements. The Classics: time-tested customer experience metrics Net Promotor Score (NPS) Introduced in the Harvard Business Review in 2003, Net Promoter Score (NPS) is a leading growth indicator across industries.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

Alchemer Mobile

FEBRUARY 2, 2021

This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. It’s marketing. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. App marketing at its most basic. The bad news? The good news?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

NOVEMBER 28, 2024

With so many options available, how do you choose the right session recording software for your team? Best session replay software shortlist Userpilot – Best for product and marketing teams – Price starts at $249/month (free trial available). This article aims to simplify the decision-making process.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Reporting Tools 94

Mironov Consulting

JANUARY 24, 2024

Expanding on a recent post ( Revenue Goals are Not Company Strategies ), I’ve been seeing lots of maker teams (product, engineering, design) struggling to form product strategies without a company strategy to hang them on.  OK, What’s A Company Strategy?   Did they have sufficient input?

Product Strategy 119

Product Strategy Strategy Onboarding KPIs Data Visualization 119

Roman Pichler

MAY 11, 2021

While internal stakeholders such as marketing, sales, and support play an important role in successfully offering a product, it would be wrong to try to please them and to say yes to all their ideas and requests. Unlike traditional approaches to software development, Scrum does not offer the role of a project manager.

Weak Development Team 350

Weak Development Team Product Research User Testing Customer Experience 350

Alchemer Mobile

APRIL 9, 2020

Why are more people leaving reviews? The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market. App Ratings and Reviews. Above all, benchmarks can help you understand why. Why is sentiment changing?

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Userpilot

APRIL 29, 2024

The pros of Pendo tooltips are their no-code functionality, mobile compatibility, and deployment options on third-party software. The cons of Pendo tooltips are the need to use code for in-depth customization and the lack of event-based flow triggering. Pros of Pendo tooltips No-code tooltips. alongside tooltips.

Software Review 95

Software Review Analytic Tools Feedback Software Embedded Analytics 95

Alchemer Mobile

MAY 19, 2021

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. This saves companies valuable time and resources. Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Supporting tech.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Alchemer Mobile

NOVEMBER 23, 2021

Her passion is derived from igniting vision, commitment, innovation, and trust in leadership, development, and marketing teams. ?WATCH It’s really important because ‘product manager’ can mean many things depending on the industry, the size of the company, the product you’re in or you’re going to manage.

Technical Review 245

Technical Review Feedback Software Product Management Product Manager 245

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Reporting Tools 95

Product Talk

JUNE 12, 2019

The link to recognizable company goals—and the fact that it looks nothing like a Gantt chart —facilitates a healthier discussion about choices the teams are making with finite resources. Fight Organizational Amnesia with Color-Coding. Tweet This. Improve stakeholder collaboration. Co-create with customers. Tweet This.

Reporting Tools 237

Reporting Tools Feedback Software Data Visualization Product Research 237

The Product Coalition

MARCH 15, 2021

with very little effort but a huge amount of diligence and thought, and you can do it in 15 minutes if you have access to all the research already. So it’s important to help them understand the problem space and what's happening with the market. and we are here to solve them using the software. You want to focus on 4 things.

Development Team Review 192

Development Team Review Research Software Product Research Reporting Tools 192

Intercom, Inc.

JUNE 15, 2022

This is especially true when you’re building for mid-market and enterprise customers. As companies get larger, process changes impact more people, and the buying committee tends to grow”. “As As companies get larger, process changes impact more people, and the buying committee tends to grow”.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

Intercom, Inc.

JUNE 22, 2021

The COVID-19 pandemic has upended entire industries, forcing rapid change in the ways companies do business and dramatically accelerating the adoption of new technologies. Below, we take a closer look at the top three trends in the sales tech landscape to consider when choosing the right software for your sales organization.

Reporting Tools 233

Reporting Tools Technical Review Technology Systems Review 233

Alchemer Mobile

SEPTEMBER 5, 2019

million apps in the world – and this is the number for the iOS software only! When it comes to collaboration software, our choice is especially important. Designing a Slack alternative , the team at Chanty explored numerous apps and took a bold step to make our own list of top mobile collaboration software. There are 1.8

Feedback Software 204

Feedback Software Data Visualization User Testing Product Management 204

Intercom, Inc.

APRIL 21, 2021

Like any company, we want to create new and better products that solve important customer problems – but how do our values of moving fast and starting small foster a culture of innovation? Hopefully it is useful for you in thinking about this topic in your own company. You can have an innovative go-to-market strategy.

User Testing 219

User Testing Differentiation Customer Experience Technical Review 219

Userpilot

JULY 10, 2024

And that’s why the customer experience software solutions you choose matter greatly. TL;DR Customer experience software helps you analyze, manage, and improve all facets of your product to boost customer satisfaction. It helps you create targeted in-app marketing campaigns and personalized customer experiences for each segment.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Research Software 97

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. Therefore, product managers and product leaders have seen a large increase in responsibility and potential company-wide impact.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Roman Pichler

AUGUST 12, 2024

These require the relevant marketing, sales, support, legal, finance, and operations know-how—depending on the type of product and the company structure. For a revenue-generating digital product, this might include someone from marketing, sales, and support. To acquire the relevant knowledge, you have two choices.

Weak Development Team 199

Weak Development Team Feedback Software Software Review Product Research 199

Product Talk

SEPTEMBER 1, 2021

Lisa also started a role at a new company called Human API. At her previous company, Airship , Lisa and her team were tasked with solving a recurring problem for their sales team. Lisa now works for a company called Human API, where she’s a Senior Product Manager. A Critical Lesson in the Importance of Showing Your Work.

Product Research 258

Product Research User Testing Technical Review Data Visualization 258

Userpilot

JULY 23, 2024

Thanks to the abundance of tools out there, marketing has never been easier. TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns. TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns.

Analytic Tools 86

Analytic Tools Research Software Data Visualization Reporting Tools 86