The Product Coalition

FEBRUARY 3, 2022

In the past few jobs I’ve had (and excluding the time I started my own company), I’ve gotten in the habit of asking one question right off the bat. (OK, You see, whenever I would join a new company, I would spend much of my time meeting with engineering, sales, product management, and design marketing leaders and support.

User Testing 145

User Testing Feedback Software Finance Roadmap 145

Mind the Product

FEBRUARY 5, 2019

Product experts have tried to tackle this issue but they gloss over the impact a company’s structure and leadership team have on product/market fit. And variances in industry and company size add complexity to this issue. Structure your company with a product leader who owns the product/market fit.

User Testing 146

User Testing Product Marketing Marketing Product Research 146

Gainsight

DECEMBER 21, 2023

But when you’re an early-stage company, proactive management is difficult without the right resources and tooling. Early-stage companies have started to create a decent customer base. Internal Culture Customer Success is not the responsibility of one team, it’s a company-wide effort. Company morale.

Customer Experience 52

Customer Experience Customer Feedback Feedback Software User Testing 52

Mironov Consulting

OCTOBER 26, 2017

Head of Product: My CEO is a finance guy*, and is pushing the product team hard to prioritize all engineering work solely on ROI. Your investors hired him to run the company for long-term value, but still thrash him every month about current revenue. (combining a series of similar conversations). Each VP is lobbying him on some issue.

Finance 95

Finance User Testing Analytic Tools Research Software 95

Userpilot

JULY 23, 2023

Creating a killer go-to-market strategy is critical to the success of established SaaS companies as it is for new brands, and everything rises and falls on how robust your GTM team is. For most companies, the go-to-market team includes the GTM Manager and product, marketing, and sales folks. Who is part of the GTM team?

Research Software 69

Research Software Data Visualization User Testing Marketing 69

Userpilot

AUGUST 31, 2024

TL;DR A customer advocate is a professional who represents the customer’s interests within a company, ensuring their needs and feedback are addressed to improve products and services. Finance, technology, e-commerce, telecommunications, and software represent more than three-quarters of customer advocate job openings.

Analytic Tools 52

Analytic Tools Feedback Software Customer Feedback Data Visualization 52

Amplitude

MAY 29, 2019

At Amplitude, we are creating a new category; using customer behavior data to help every company build better products and grow. Today, I am excited to share that we are growing our leadership team at Amplitude with world-class executives to take on these challenges. Luckily, we met just that leader in Hoang Vuong.

Leadership 49

Leadership Analytic Tools Data Visualization Finance 49

Product Innovation Educators

SEPTEMBER 16, 2024

It’s what helps create products that customers love and keeps companies successful in the long run. In this episode, Jerry Fix and Terry Carroll explained the Targeted Innovation Process, a practical way for product managers to drive innovation in their companies.

Research Software 99

Research Software Feedback Software User Testing Analytic Tools 99

Userpilot

AUGUST 31, 2024

A customer support specialist in a SaaS company is responsible for ensuring customer satisfaction by handling software-related inquiries, troubleshooting technical issues, and providing effective solutions. These include technology, healthcare, finance, retail, and manufacturing. What does a customer support specialist do?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Feedback 52

The Product Coalition

DECEMBER 10, 2023

However, provoking productive disagreements is a key leadership skill you want to master. Here is how fostering healthy debates is essential for effective leadership and better outcomes. If you see the connection between that skill and product leadership you are 100% right. Yes, you want people to argue with you.

ChatGPT 128

ChatGPT Leadership Customer Experience Finance 128

Intercom, Inc.

AUGUST 4, 2020

He brings extensive financial and leadership experience that will help Intercom continue to scale and deliver on our mission to make internet business personal. As a company, we are at a pivotal moment in our journey. Under his leadership, Sitecore successfully completed the transition while doubling revenue at scale.

Customer Communications 132

Customer Communications Finance Customer Experience Leadership 132

The Product Coalition

NOVEMBER 30, 2023

The business economics and finance piece is unfamiliar to many product managers therefore causing discomfort and then getting deprioritized or ignored altogether. The best product leaders and product organizations align their product work and teams with the economic understanding and levers of the company.

Finance 123

Finance Customer Experience Demo Customer Feedback 123

Product Innovation Educators

APRIL 15, 2024

His expertise is on leadership for innovation and business transformation. His most recent book is Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era. When you see a company go from great to average or from average to irrelevant, a Big Bet was needed. Today, it is not.

User Testing 115

User Testing Product Management Product Manager Product Research 115

The Product Coalition

SEPTEMBER 28, 2022

Without well-researched facts that are based on reality for your company and customers ( insights ), you won’t make good decisions. There’s no separate ‘product strategy’ from company strategy?—?strategy A good decision leads to a good action and a good action is will have the highest chance to bring the company towards its goals.

Weak Development Team 131

Weak Development Team Product Strategy Strategy Product Research 131

The Product HQ

JULY 1, 2024

However, with so many software and conventional product companies offering product owner jobs, it pays to know the average product owner’s salary, to make a better decision on where you want to apply. How to Choose a Company with the Best Product Owner Salary? for the best-paying companies.

Technical Review 97

Technical Review Certifications Software Review Agile 97

Userpilot

AUGUST 31, 2024

TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues. The ultimate goal is to foster loyalty and maintain a positive company reputation.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

The Product Coalition

JULY 27, 2024

John has held product roles at various companies in different stages, most recently serving as the Senior Director of Product Management at SugarCRM. He is now the founder of Breakthrough Ventures , providing Fractional Product Management and Product Marketing Services to software companies. Is this a winning strategy?

Fractional CTO 93

Fractional CTO CTO Coach Product Management Product Manager 93

Intercom, Inc.

JULY 25, 2022

Modern customer engagement is a newer discipline than more established, traditional functions like HR, finance, or IT. It’s not surprising then that one of the key challenges companies are facing is finding suitable talent to fill critical roles – from leadership all the way to execution.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Modus Create

JUNE 18, 2024

He has over 30 years of experience in business leadership, strategy, innovation, and technology management for Fortune 500 companies and startup ventures. What do most companies get wrong about innovation? The hardest challenge for companies is achieving continual innovation within their current model.

Software Review 64

Software Review Technical Review Data Visualization Finance 64

The Product HQ

JULY 1, 2024

Product directors play a critical role in any company that is serious about product development and success They are the chief figures responsible for creating product strategies and managing the product management team as they work together to make the product a success story. However, it’s important to consider the company.

Certifications 52

Certifications Finance Education Product Research 52

Bain Public

OCTOBER 18, 2022

Powered by Highline Beta, Station Fintech Accelerator is a 4-month program designed to help the growth of FinTech startups by introducing them to targeted connections in large corporations, insurance companies, investors and service providers within the Finance Montreal Ecosystem. About Paul Ortchanian.

Workshop 52

Workshop Finance Startups Leadership 52

Modus Create

JANUARY 10, 2023

Modus Create has acquired Clarisoft , a Romanian software engineering company with deep expertise in custom product development for enterprises. Clarisoft’s CEO Bogdan Bucura will join Modus in a sales leadership role, and Development Director Mircea Enache will take on a delivery leadership role. Fifth Acquisition in 12 Months.

Software Engineering 98

Software Engineering Engineering Automotive Healthcare 98

Product Management Unpacked

JULY 9, 2020

Pendo’s chief product officer shares his take on product management leadership. “If So, what’s it like being a chief product officer at a product company that helps other product managers make a better product? For Crofts, this is one area where he is actively working on with his product teams as Pendo matures as a company.

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

Agile Velocity

SEPTEMBER 12, 2023

Agile practices, like Scrum and Kanban, initially developed for software development, are now being embraced across all departments and functional areas including marketing, finance, and human resources. However, when companies launch Agile Transformations in hybrid environments, it can introduce a new set of challenges.

Agile 85

Agile Feedback Software Product Research Strategy 85

Userpilot

AUGUST 28, 2024

TL;DR A customer advocate is a professional who represents the customer’s interests within a company, ensuring their needs and feedback are addressed to improve products and services. Stay Informed and Updated : Keep yourself informed about the latest product updates , company policies, and industry trends.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 30, 2024

The product coordinator acts as a liaison between development, marketing, and sales teams to streamline communication and ensure that the product meets both market needs and company objectives. Also create product roadmaps that align with company goals and timelines.

Product Research 52

Product Research Analytic Tools Feedback Software Research Software 52

Roman Pichler

JULY 8, 2024

Listen to the audio version of this article: [link] Involve the Right Stakeholders Stakeholders can form a large group, especially in bigger companies. [1] 1] They might include senior management, marketing, sales, service, operations, finance, and HR.

Roadmap 235

Roadmap Product Strategy Strategy Weak Development Team 235

DISQO

JULY 18, 2019

There’s a fascinating discussion on Quora that highlights many widely agreed upon best practices for product leadership. Product leadership requires strategic thinking and strong communication skills. This articles covers the education, experience, and skills, that it takes to rise to a product leadership role. .

Leadership 40

Leadership Product Research Data Visualization Customer Experience 40

DISQO

JULY 18, 2019

There’s a fascinating discussion on Quora that highlights many widely agreed upon best practices for product leadership. Product leadership requires strategic thinking and strong communication skills. This articles covers the education, experience, and skills, that it takes to rise to a product leadership role. .

Leadership 40

Leadership Product Research Data Visualization Customer Experience 40

Johanna Rothman

NOVEMBER 30, 2023

Some company is buying your company (or vice versa). You know who that “overhead” is: the people who support the business, such as finance and HR. See Leadership Tip #7: Be Wary of Spending Time on Non-Promotable Tasks.) And, the managers. Buying and stocking office supplies. The work impediments increased.

Leadership 71

Leadership Systems Review Finance Feedback Software 71

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!) Finance One of my favorite teams to partner up with is finance.

Weak Development Team 52

Weak Development Team Onboarding KPIs Research Software Customer Experience 52

Userpilot

AUGUST 30, 2024

A customer support specialist in a SaaS company is responsible for ensuring customer satisfaction by handling software-related inquiries, troubleshooting technical issues, and providing effective solutions. These include technology, healthcare, finance, retail, and manufacturing. What does a customer support specialist do?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 25, 2024

TL;DR A customer experience Designer (CX Designer) focuses on creating and optimizing the interactions that customers have with a company’s products or services. Their salaries vary significantly based on experience, industry, location, and the company they work for. Finance : $65,000 to $85,000 annually.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 28, 2024

These include technology, healthcare, finance, retail, and manufacturing. As more and more companies employ a geographically dispersed workforce (including remote workers), it’s common for companies to offer location-based salaries. It highlights the importance of addressing negative feedback promptly and professionally.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product HQ

JULY 1, 2024

For example, some companies value technical product managers very highly, whereas other companies value business-oriented product managers very highly. Different companies will pay differently for different kinds of product managers. So, here’s how to best determine a fair salary for the context in which you’re seeking it.

Technical Review 52

Technical Review Product Management Product Manager Software Review 52

Userpilot

JULY 25, 2024

Product design managers are crucial in shaping the user experience and interface of products, and their compensation varies widely based on experience, location, industry, and the specific company. By Industry Technology : Product Design Managers in tech companies can earn between $120,000 and $150,000 per year.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Userpilot

JULY 25, 2024

Here’s a breakdown of your core responsibilities: Product Strategy Development : Assist in crafting and executing product strategies aligned with company goals and market needs. Technology, finance, healthcare, e-commerce, and consumer goods represent a significant portion of product management job openings.

User Testing 52

User Testing Analytic Tools Data Visualization Feedback Software 52