The Product Guy

OCTOBER 25, 2016

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Roman Pichler

MARCH 14, 2023

Which benefits does the product create for the company developing and providing it? The business benefits, finally, might be to create a new revenue stream, diversify the business, or develop the company brand. You should therefore regularly review your product strategy. Is your product still sufficiently differentiated ?

Product Strategy 339

Product Strategy Strategy Vision Product Research 339

Product Innovation Educators

JULY 4, 2022

I went back to the company I got the camera from and learned they also had a robotic vacuum, complete with LIDAR, which I got on a Cyber Monday sale for $200. . I wanted to learn how this company creates competitive products, differentiating on cost while offering comparative capabilities that equates to much higher value for customers.

Artificial Inteligence 284

Artificial Inteligence User Testing Feedback Software Customer Feedback 284

Roman Pichler

FEBRUARY 14, 2023

1] As simple as this sounds, there is a catch: To create value with Scrum, you must understand who the users and customers are, why people would want to use and pay for the product, which business benefits it should generate, and, in the case of commercial products, which features differentiate it from competing offerings.

Product Research 371

Product Research Feedback Software Research Software User Testing 371

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. With customer experience rapidly becoming a key differentiator , resulting in increased consumer loyalty, more revenue, and greater cost savings, it’s more important than ever to stand out or lose out. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Intercom, Inc.

NOVEMBER 7, 2018

Tech stacks are the backbone of modern sales and marketing operations. But, too often sales and marketing tech stacks are cobbled together from existing tools and workflows that have organically developed over time. They’ve spent hours reading customer reviews, checking out your pricing options and researching competitors.

Technical Review 161

Technical Review Data Visualization Research Software Customer Experience 161

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. But this is where many companies are struggling. As a result, digital technologies are being seen as the critical differentiators they are.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization Research Software 228

Product Innovation Educators

MARCH 3, 2025

Joining us is returning guest, Carmel Dibner, who is a principal and co-owner at Applied Marketing Science (AMS), where she has helped companies uncover critical customer insights to improve products, services, and customer experiences.Before moving to consulting she was in brand management at Unilever.

Research Software 156

Research Software Product Research Artificial Inteligence User Testing 156

Johanna Rothman

JULY 22, 2021

Let's differentiate between the strategic and the tactical. In addition, you might need these product strategies too: Product architecture, to shepherd the technical value of a product. When the company chooses a strategy, it decides these questions: What expertise will we offer? Let's review. Who are our customers/users?

Differentiation 133

Differentiation Product Research Roadmap Strategy 133

Intercom, Inc.

APRIL 21, 2021

Like any company, we want to create new and better products that solve important customer problems – but how do our values of moving fast and starting small foster a culture of innovation? Hopefully it is useful for you in thinking about this topic in your own company. Excellent execution can be a differentiator.

User Testing 219

User Testing Differentiation Customer Experience Technical Review 219

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. Sentiment analysis is often used to review survey results from customer-service interactions, product reviews, etc. related to people, companies, teams, etc. from social media posts or survey responses)?

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Roman Pichler

OCTOBER 2, 2018

If you are not sure which time box is right for you, then start with one month and hold weekly review meetings where you assess the progress and decide if and how to continue. The world doesn’t stand still; markets and technologies change; new competitors emerge. Continuous Strategizing. What would help your product perform well?

Product Strategy 253

Product Strategy Product Research Strategy Technical Review 253

The Product Guy

JANUARY 5, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Alchemer Mobile

NOVEMBER 22, 2024

Our platform empowers you to deepen relationships and connect with customers wherever they are in their journey. Pain Point #2: Steep learning curve Many platforms promise powerful features but are so complex that they require extensive training and technical expertise.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

The Product Guy

APRIL 4, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Product Management Unpacked

MAY 13, 2020

This approach not only gave the brand man — eventually the brand manager — ownership of a given brand, but it also allowed P&G to better differentiate the various brands in its portfolio. His new product-centric approach called for dedicated teams, focused around a particular brand, each led by a brand man.

Reporting Tools 173

Reporting Tools Research Software User Testing Technical Review 173

The Product Coalition

NOVEMBER 12, 2024

But Musk’s approach — one that’s worked wonders for his companies — is about stripping everything down to those base truths. Guided by fundamentals and first principles — Tesla transformed the trajectory of automotive technology. You need to pick metrics that work for your company, product, and team. Does it make sense?

Roadmap 93

Roadmap Automotive Product Research Feedback Software 93

People-First Product Leadership

OCTOBER 22, 2024

… layoffs could actually set your company back a year or more on engagement and morale, something many businesses can’t afford in times of uncertainty and in a highly competitive employment environment. That’s the power of the new AI-native tech stack. What are the alternatives? Today is perfect for a lifequake.

Technical Review 59

Technical Review Data Visualization User Testing Customer Feedback 59

Product Innovation Educators

SEPTEMBER 2, 2024

For instance, a company developing a new smartphone might use conjoint analysis to understand how much customers value different features like battery life, camera quality, or screen size. Engineers and product developers often focus on the technical aspects of a product, but customers are mainly interested in what they get out of it.

User Testing 280

User Testing Product Research Market Research Research Software 280

The Product Guy

FEBRUARY 18, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Intercom, Inc.

APRIL 23, 2018

It is at this point that companies need to focus on bringing their privacy ecosystem up to the required standards. The principle behind GDPR is to make companies more accountable for the data they hold and the way they handle it. For platform companies such as Intercom, we plug into other products and platforms as needed.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Intercom, Inc.

DECEMBER 2, 2019

In a similar vein, 70% of end users say they feel more loyal to companies that provide support in their native language; there’s also massive upside to doing so if you consider another survey which found that 67% of customers are willing to switch brands due to a poor customer experience. What’s causing the disconnect?

Customer Experience 209

Customer Experience Research Software User Testing Technical Review 209

The Product Guy

MAY 15, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. Economic — Cheaper, Faster, Better?—?Typically,

Framework 138

Framework Reporting Tools Technical Review Systems Review 138

Userpilot

AUGUST 14, 2024

It involves processes like market and customer research to understand customer needs, product differentiation and messaging , and marketing campaigns. Moving to the Product Operating Model by Marty Cagan With the rise of new competitors, disruptive technologies, and ever-increasing customer expectations, companies must adapt to thrive.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools Research Software 105

Mind the Product

FEBRUARY 19, 2019

Digital transformation is “the use of technology to radically improve performance or reach of enterprises”, according to an MIT and Capgemini white paper. Gartner says : “Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model”.

White Paper 163

White Paper Analytic Tools Technical Review Data Visualization 163

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. Great companies are built on relationships.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Lenny Rachitsky

JUNE 11, 2024

Include CSAT scores from top technology companies. Include NPS scores from top technology companies. Include key features, existing customers, differentiation points, and user reviews. Include key features, existing customers, differentiation points, and user reviews. Doing market research 12.

User Testing 116

User Testing Research Software Analytic Tools Technical Review 116

UX Planet

FEBRUARY 5, 2025

Yet, conversion woes werent just about technical glitches. By showcasing customer reviews and testimonials front and center, Rumi turned skeptical viewers into bona fide consumers. This technical facelift was essential to increasing conversion rates, as it reduced friction in the userjourney.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

The Product Coalition

DECEMBER 17, 2023

Photo by Alexei on Pxhere A few months after I joined Twiggle as the VP of Product, the CEO gave me a list of competitors to review. It impacted everything from the depth of the underlying technology to the product itself, the go-to-market strategy, and the entire business model. It wasn’t just a random selection.

Technical Review 139

Technical Review Weak Development Team User Testing Systems Review 139

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Intercom, Inc.

SEPTEMBER 17, 2020

But, there’s one company who believe that’s not always the case. The company was originally founded in South Korea and made the move to Silicon Valley in 2015 – it quickly became adopted as a place for employees from the likes of Apple, Facebook, Google, Microsoft, and more to discuss the internal culture of their companies.

Technical Review 210

Technical Review Customer Experience Customer Feedback Information 210

Roman Pichler

AUGUST 15, 2023

What are the benefits the product should generate for the company developing and providing it? As your product develops and grows, and as the market and technologies evolve, you must adapt the product strategy. Trends: Are there any new technology , regulatory, or social developments that you should respond to by adapting the strategy?

Product Strategy 255

Product Strategy Strategy Research Software Customer Experience 255

Userpilot

DECEMBER 13, 2023

We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Sachin Rekhi

APRIL 12, 2020

Hamilton narrowly defines a successful strategy as creating a route to persistent differential returns for your business. A business that leverages counter-positioning adopts a new, superior business model which the incumbent does not mimic due to anticipated damage to their existing business. Counter-positioning. acquisition.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Mixpanel

NOVEMBER 15, 2021

Amid a bleak outlook, companies like Slack, WhatsApp, and Uber were founded and began to lay the groundwork for orchestrating major paradigm shifts. Today, we announced a $200M Series C investment from Bain Capital Tech Opportunities, marking a transformative period for us.

Analytic Tools 144

Analytic Tools Data Visualization Customer Experience Product Research 144

Modus Create

FEBRUARY 12, 2025

AI is revolutionizing product development in ways no technology has before. Instead, they come from a rigorous review of five years of client work, 2024 sales inquiries, analyst insights, and industry offerings. AIs influence on software development will extend beyond technical efficiency. But this year feels different.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40