Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things. The man behind B2B Rocks.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Modus Create

MAY 3, 2023

Common misconceptions with UX and product development UX is a powerful and valuable tool, but misconceptions abound about what UX can do and how long it can take to reap the benefits. Engineering teams likely have a history of delivering features and delivering them very fast. Many designers started as developers. Not so fast.

Development Team Review 98

Development Team Review Software Review UX User Testing 98

The Product Coalition

MAY 10, 2021

We just need to start with First Opportunity first as due to our market analysis and business modelling, this is the best one to tackle”. This line of thinking is where success at achieving the First Opportunity and the BigVision begins to get derailed before you and your team have even started working. We’ll come back to these.

Development Team Review 118

Development Team Review Software Review Product Research Research Software 118

Modus Create

JUNE 1, 2020

The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. What does your company’s threat surface look like? Phase 1: Due Diligence and Discovery. Who are the actors? Modus Security was born.

Software Review 58

Software Review Technical Review Systems Review Development Team Review 58

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It 2] software product companies should almost never make changes for a single customer , no matter how big the deal.  But

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or  And very few companies can balance the two.  (See billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Which should you and your teams decide the utilize? Whichever methodology a team operates under will heavily influence how they work and communicate with one another.

Technical Review 98

Technical Review Agile Development Team Review Software Review 98

Revulytics

AUGUST 21, 2019

What is Software Piracy? Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. What are the effects of Software Piracy? billion, and 37% of software installed on personal computers is unlicensed. How to detect Software Piracy?

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. This experience has led to several key insights: You Don’t Need a Large IT Department “We operate in small teams. To begin with, the development of new functionality requires considerable resources, including people.

Banking 107

Banking Development Team Review Software Review Technical Review 107

Revulytics

AUGUST 6, 2019

Piracy has long been a thorn in the side of the software industry. A 2018 survey found that worldwide, 37% of software installed on personal computers is unlicensed, with the commercial value of that unlicensed software coming in at $46.3 And is software piracy really a problem, or is it an opportunity?

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Revulytics

JANUARY 17, 2020

Indeed, it seems too good to be true, but that offer is just one of many on several websites that sell discounted software. The software is pirated. Many IT executives see right through such cutthroat prices, recognizing that pirated software, while saving a few dollars, opens organizations to a world of risk.

Analytic Tools 70

Analytic Tools Reporting Tools Software Review Systems Review 70

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. When most people think of product development, they imagine an in-person experience. That’s why the forced remote reality many companies are experiencing has included a lot of growing pains.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? Why Voice of Customer Should be Included in Development Process. Let your customers make product development decisions for you! Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. Review stage (BoFu). Collaborate with the sales team to generate high-quality leads and boost revenue directly. It attracts people (who’d otherwise be strangers) to become your customers. But how can you use it?

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Arkenea

MARCH 29, 2025

So, to safeguard ePHI (Protected Health Information) from cyber attacks, healthcare organizations and medical software development companies are imposing strict HIPAA compliance regulations. Business associates include billing and healthcare claims companies who help doctors get paid for offering their services.

Technical Review 52

Technical Review Software Review Development Team Review Reporting Tools 52

The Product Coalition

JUNE 24, 2021

In this article, we want to tell you about what happened behind the scenes, including the deck we presented to the Benchmark team. And Accel was a great sounding board and was putting our company first. This is what happened again with the Benchmark team. We didn’t need to raise money.

Feedback Software 97

Feedback Software Software Review User Testing Development Team Review 97

ProductPlan

JULY 10, 2020

Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. Or, while most of the customers raved about our support team, others expressed frustration around how long it took to get a response to their support requests.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

Gainsight

FEBRUARY 27, 2025

Driven by a passion for making data actionable, Cummings advanced through the ranks in Customer Success, working diligently to bridge the gap between raw analytics and meaningful human experiences. This model not only provides companies with access to untapped talent, but also fosters a culture of giving back and professional development.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

Amplitude

JUNE 8, 2017

Social Capital’s work consists of helping solve the world’s largest problems which it does by investing in technology in sectors such as healthcare and education, and companies both within and outside of the United States. In fact, she refers to Social Capital as a company vs. a firm. “I

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

Iteratively Blog

MARCH 15, 2020

Development. Known for data visualization & hosted by maestros Enrico Bertini and Moritz Stefaner, Data Stories hosts discussions on the latest developments in data analytics, visualization, and other similar topics. A large part of the reason is due to the fact that not everything is measurable. Play the latest episode. #4

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. By optimizing release management flows, teams can facilitate on-demand deployments that enhance business agility without compromising stability. What is the Release Management Process Flow?

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Modus Create

JUNE 18, 2021

More data and more code in more places increase your threat surface, creating opportunities for malicious actors online. . Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. Source code of existing applications. SDLC (Software Development Life Cycle) of the organization .

Software Review 40

Software Review Technical Review Systems Review Development Team Review 40

UX Studio: Product Management

JULY 5, 2021

UX studio is an established design agency helping companies worldwide design impactful digital experiences. As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. .

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

eG Innovations

JULY 19, 2022

Grafana is developed by Grafana Labs with a free version of Grafana available on GitHub under a GNU AGPLv3 license. A licensed Grafana Enterprise version with additional capabilities is also available for self-hosted, on-premises installation or as managed SaaS (Software as a Service) via an account on the Grafana Labs cloud service.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Gainsight

NOVEMBER 11, 2018

One question that surfaced a number of times: as a company that’s branded around Customer Success, what is Gainsight doing to preserve Aptrinsic’s high velocity and orientation towards Product? The question behind the question is: “The Aptrinsic product, team, and message resonates with me. This is a team that’s kicking butt.

Development Team Review 45

Development Team Review Technical Review Software Review Customer Experience 45

ProductPlan

NOVEMBER 19, 2021

And at least one dedicated software application to help you take your products from concept to launch. Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? The steps include the following: Building your cross-functional team.

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. Product manager is the title of a role in technology companies.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

Sequent Learning

FEBRUARY 2, 2021

Product Management for Non-Software Products. JJ Rorie is a thought-leader and practitioner who has spent her career helping companies optimize their product management and marketing functions. Kanban boards, scrum masters, story points, development velocity, and so on. . There are a lot of software product managers out there.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Software Review 52

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Gainsight

SEPTEMBER 6, 2022

This is especially evident in the Software-as-a-Service industry, where layoffs, hiring freezes and a slowdown in sales are creating never-before-seen headwinds. As companies focused on growth at any cost and raising even more funding, they veered away from the true North Stars of every business—customer outcomes and business efficiency.

Software Review 10

Software Review Development Team Review Technical Review Customer Experience 10

Modus Create

FEBRUARY 16, 2024

Cybersecurity is now engrained in every part of product development and digital transformation initiatives, even the user experience. As a result, cybersecurity has become a top challenge for many companies. Users increasingly demand and expect information privacy and robust encryption methods.

Data Visualization 52

Data Visualization Reporting Tools Development Team Review User Testing 52

ProductPlan

AUGUST 12, 2024

As a proven solution for more than a decade, ProductPlan has helped 1000s of companies build more than 700,000 roadmaps and plan more 8,000,000 initiatives. Prioritization Board Ensure your team is spending time on things that matter—backed with data Unlimited Viewers Give your stakeholders an easy way to view and provide feedback.

Reporting Tools 52

Reporting Tools Feedback Software Analytic Tools Data Visualization 52

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. We remember the companies that make things easy”. That’s why great experiences stand out.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

JULY 25, 2024

TL;DR A retention specialist , also known as a customer retention specialist, is basically a customer advocate within a company. A retention specialist , also known as a customer retention specialist, is basically a customer advocate within a company. Book a demo to see it in action! What does a retention specialist do?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Bain Public

APRIL 25, 2022

Coming up with new ideas and new situations to benefit the companies I work with. We had some insightful discussions and they confided in me the challenges the local startups and ecosystem were experiencing regarding their roadmap development. "I What’s the secret? Competing hard. It’s a constant, very consuming job. X Machina-AI Inc.

Technical Review 52

Technical Review Development Team Review Systems Review Artificial Inteligence 52