Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. But for most businesses and consumers, Gen AI hasn’t lived up to the hype. Alchemer Pulse continually strives for high accuracy and precision in analyzing customer feedback.

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UX Planet

JANUARY 18, 2024

It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. If you’d like to try it out, here’s how to use InVideo to create video content in ChatGPT. And you can bump up Users for a team. The ChatGPT version does everything for you. Why make it harder?

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UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Prompt samples based on real Data on how customers source for cars in rental marketplaces.

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Lenny Rachitsky

JULY 9, 2024

OpenAI, Anthropic, and all the other AI companies are constantly testing their latest models’ math, language, and coding abilities. As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. ” and were testing GPT-3, not GPT-4. ’s capabilities.)

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Lenny Rachitsky

APRIL 9, 2024

.’ ” Another example—when Sam Altman, CEO of OpenAI, was asked four years ago how OpenAI would make money, here was his answer: “We have made a soft promise to investors that once we’ve built this generally intelligent system, we will ask it to figure out a way to generate an investment return.”

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UX Planet

DECEMBER 26, 2023

Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It is time that designers should start testing these features to get the best to help them improve their productivity and efficiency. User Testing AI Source: www.usertesting.com/platform/AI 6.

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UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. We’ll uncover the hurdles of current AI-powered research tools and spotlight the most promising ones to keep an eye on. Let’s dive in and navigate the future of research together! Read on to get a sneak peek at our research team’s conclusions.

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Alchemer Mobile

JUNE 15, 2024

Alchemer Pulse has been developed to answer the big question all businesses want to know: “What are my customers thinking and feeling about my brand?” Alchemer Pulse is a closed system to ensure customers glean accurate and consistent insight from their customer feedback data.

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Arkenea

FEBRUARY 14, 2025

Key Takeaways The Nature survey stated that ChatGPT will benefit research and assist in boring or repetitive tasks. ChatGPT, a generative AI, can access terabytes of data in less than seconds to predict medical conditions. ChatGPT has become a global phenomenon, with over 1 million sign-ups to try the chatbot post-launch.

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UX Studio

SEPTEMBER 23, 2024

Our goal was to get user feedback on three popular AI-driven tools used in education. After looking into the growing trends of using AI in education , we conducted usability tests combined with short interviews. During these sessions, we aimed to explore, test, and evaluate AI tools used in the education sector.

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The Product Coalition

DECEMBER 7, 2022

ChatGPT: A Game-changer for Natural Language Processing and Customer Service Today I had a chance to play with chatGPT and was quite impressed with what it can do and the quality of answers it is able to give. ChatGPT is is similar to the virtual customer support chats seen online.

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Lenny Rachitsky

DECEMBER 12, 2023

with over 3,000 5-star reviews), and the YouTube channel is about to hit 50,000 subscribers. The newsletter nearly doubled (approaching 600,000 subscribers!), the podcast went from essentially nothing to a top 10 technology podcast in the U.S.

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Alchemer Mobile

JUNE 15, 2024

For most people, that door opened in late 2022 when ChatGPT was released to the public. Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. What’s remarkable is how quickly the business community has embraced AI.

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UX Planet

MARCH 2, 2024

This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes. Designed for Deterministic Systems: A deterministic system performs set tasks predictably, while a probabilistic system dynamically responds to inputs with uncertain outcomes.

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Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. Check out this example from the GPT-4 announcement : How crazy is that?

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Product Talk

APRIL 19, 2023

Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed. The world of digital products is evolving quickly.

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UX Planet

FEBRUARY 19, 2024

Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Apart from these chatbots, many people and companies release customized products for specific tasks based on the generative AI models of these chats.

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Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

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UX Studio

APRIL 11, 2024

We have reviewed current AI design tools to understand their capabilities, strengths, and limitations so we can understand the impact AI will have on the design industry and on our work as designers. This is due to the following factors. Generative AI has taken the world by storm. Image generated with DALL-E 3.

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Arkenea

FEBRUARY 22, 2025

Some of the prominent generative AI models used for imaging are DALL-E 2, GLIDE, and ChatGPT. Application of generative AI in healthcare is to research ideas. ChatGPT, for instance, is a useful tool for idea generation. Users can simply type a desired topic or ask questions and get instant ideas.

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Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   Every customer conference and AMA starts with questions about AI.    The hope is for positive press coverage but few serious end users.

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Mixpanel

APRIL 12, 2024

I was excited to get in touch with artificial intelligence and neuroscience researcher Ian Eisenberg to pick his (human) brain about this. Even though most of today’s most prominent AI models aren’t being trained continuously from new foundational data, they do “learn” or adapt to new context that comes in from user prompts.

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Lenny Rachitsky

JUNE 23, 2024

• User Testing —Human understanding. Before Faire, Ami spent over 15 years at Meta, including as VP of Product and Design for WhatsApp (2B+ users), VP of Product for Facebook’s ads system (now $130B of annual revenue), and director at Instagram. Human experiences.

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Gainsight

OCTOBER 10, 2023

Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. your goals should really come from your customers and team.

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Lenny Rachitsky

AUGUST 13, 2024

Staying informed on AI developments ▶ Sources for AI news: Marily recommends following experts on Twitter and subscribing to any tech-focused newsletters, like the MIT Technology Review. ” AI is both overhyped and under-hyped: She thinks writers complaining writing is dying because of ChatGPT is overhyping and misunderstanding it.

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Department of Product

NOVEMBER 2, 2023

Other products worth checking out this week include a new customer support startup called Plain. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. But many customers are dissatisfied with service bots.

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Gainsight

MARCH 12, 2024

Kevin Costner’s famous quote from Field of Dreams , “If you build it, he will come,” still inspires millions, but it doesn’t apply to your digital customer academy. Go through this exercise—solo or with your team—for the customer segments you’re creating courses for right now. Where are they in the customer journey?

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Modus Create

JUNE 20, 2023

These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time). You don’t have to provision servers to run apps, storage systems, or databases at any scale. Well, the future has finally arrived.

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Arkenea

JULY 16, 2024

Healthcare technology will continue to evolve itself to create in-home testing units (IoT) that can do various medical testing and then upload the results to the medical provider’s cloud for analysis and review. This allows me to save time from that research and deliver a task in faster time.

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Lenny Rachitsky

AUGUST 12, 2024

Previously, she served as the Director of Growth at GitLab , where she implemented and scaled their PLG motion, and VP of Growth at Acorns, scaling them from 1 million to 5 million users. Sales motion is for a very targeted list of big customer for big orders and having a clear hit list for revenue targets.

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UX Studio

MAY 23, 2024

DALL-E 3 A rushed shift toward digital education The pandemic has turned the usually well-ordered systems of education upside-down. And when I say student, that encompasses the learners in formal education and school systems. So here are some helpful tools powered by AI that help people navigate the challenges of academic research.

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Tyner Blain

OCTOBER 23, 2023

ChatGPT estimates between 100,000 and 300,000 fish which met the rules of the competition could be in the lake. Even a large-language model AI is uncomfortable giving estimates – ChatGPT generated a 200-word-long caveat about the uncertainty in it’s estimate. 80% of customers renew during open enrollment and 20% leave.

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Agile Velocity

AUGUST 29, 2023

Instead of prioritizing by unfounded estimates, it’s time to review backlogs on a regular basis and have conversations about value and what can be delivered in shorter timeframes. Hopefully, we’re doing some sort of validation with our customers to see who would really buy these things if we built the proposed thing.

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Leadership Customer Experience ChatGPT Technical Review 76

People-First Product Leadership

FEBRUARY 12, 2024

Providing and receiving feedback is ideally a continual activity, best done with context as close to the moment as possible. As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews.

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Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? What are people doing right now?

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Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) In the context of the Expanse series, the churn is often associated with the broader political and social upheaval occurring throughout the solar system, as well as the personal struggles and challenges faced by the characters.

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People-First Product Leadership

JULY 17, 2023

There will be individuals and experiences that “test your limits and get you out of your comfort zone” It’s the combination of learning from others and your own experiences, good and bad, which enable you to develop as leader. Well, the author informs us, life doesn’t work that way as humans are involved.

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