Intercom, Inc.

DECEMBER 28, 2022

This year, we saw savvy support teams arm up with the right tools, technology, and resources to not just survive but ultimately thrive in 2022 and beyond. Intercom on Product: How ChatGPT changed everything. And breathe! Luckily, customer service teams are a resilient bunch.

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Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. Maybe it’s because leading with technology is never going to be as meaningful to businesses as solving a problem for them. Sequoia Capital called it a firestorm.

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Lenny Rachitsky

JULY 9, 2024

As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. Whenever you see the headline of an article or scientific paper that says “ChatGPT can’t do x,” it’s usually because they didn’t use the latest model and didn’t make use of prompt engineering.

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Alchemer Mobile

JUNE 15, 2024

While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth. Alchmer Pulse uses a blend of AI technologies, including GenAI, to unlock deep insights from the data. According to a 2024 report by Accenture, more than $10.3

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Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. Caveat: a few days later, OpenAI released GPT-4, with premium prices.)

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Alchemer Mobile

JUNE 15, 2024

For most people, that door opened in late 2022 when ChatGPT was released to the public. LLMs have transformed AI technology by mimicking human language and reasoning across industries. Supervised learning is when the training information provided to an AI technology is controlled by the people who develop or operate it.

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UX Studio

SEPTEMBER 23, 2024

Hopefully, technology will support, rather than replace, the valuable role of teachers in the classroom. We believe that constant learning is the key to keeping up with technological changes. Many of them are aware of AI and its capabilities, engaging with tools like ChatGPT, Brisk, and Magic School AI. Eduaide.ai

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Mixpanel

APRIL 12, 2024

But how far off are we from this technology no longer needing us humans to guide it in the building process? Let’s talk about those generative AI systems of today—things like Chat-GPT, Google Gemini, or Midjourney. When Chat-GPT was released, many of us had been aware of GPT-3 and played with that.

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UX Planet

FEBRUARY 19, 2024

Streamlining Your Design Workflow with Musho and UX Pilot in Figma AI technology, especially AI-powered tools, is changing our design process. Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Bottom line The plugin is a great choice.

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UX Studio

MARCH 1, 2024

The tool let us edit the output easily , but this situation highlighted the need to carefully review automatically generated insights. An AI system processing the video transcript of a usability test with children concluded that the product is “okay, likeable, easy to use, and appealing.” What about the future?

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Lenny Rachitsky

DECEMBER 12, 2023

the podcast went from essentially nothing to a top 10 technology podcast in the U.S. with over 3,000 5-star reviews), and the YouTube channel is about to hit 50,000 subscribers. To reflect a bit, this was a big year for me. The newsletter nearly doubled (approaching 600,000 subscribers!),

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Modus Create

JUNE 20, 2023

You don’t have to provision servers to run apps, storage systems, or databases at any scale. Micro frontends have immense benefits, but it’s not a technology you can use off the shelf. However, due to more frequent and sophisticated cyberattacks, organizations can’t afford to treat security as an afterthought.

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Product Innovation Educators

OCTOBER 14, 2024

Brian has been working for 15 years in different industries like finance, healthcare, and technology. He advises using AI as a starting point, but always reviewing and refining the output to ensure it aligns with product strategy and organizational goals. Check out Superpower ChatGPT Innovation Quote “I haven’t failed.

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Arkenea

JULY 16, 2024

Brandon Shalton, a technologist with decades of experience applying technology to solve human problems talks about AI integration as a tool to help in scaling healthcare delivery, thinking different for fostering innovation and what it takes for being a successful healthcare CTO. Connect with Brandon on LinkedIn here.

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People-First Product Leadership

JULY 17, 2023

For existing employees, when conducting performance reviews, consider if they listen with patience and go into situations seeking to understand or is their style to belittle, intimidate or control. As your technology, customer needs, and business evolves, you will need to monitor when and how to realign your product team.

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UX Planet

MARCH 2, 2024

With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes. Key Callout: 1.

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Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   After all, any sufficiently advanced technology is indistinguishable from magic.   How do you spot mistakes, and how do you improve the system?  How

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Data Visualization Technical Review Artificial Inteligence User Testing 75

Lenny Rachitsky

AUGUST 13, 2024

Staying informed on AI developments ▶ Sources for AI news: Marily recommends following experts on Twitter and subscribing to any tech-focused newsletters, like the MIT Technology Review. ” She thinks there is more to AI than just ChatGPT. . ” She thinks there is more to AI than just ChatGPT.

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UX Studio

APRIL 11, 2024

We have reviewed current AI design tools to understand their capabilities, strengths, and limitations so we can understand the impact AI will have on the design industry and on our work as designers. Some of the questions that were on our minds: How can we use this technology to our benefit? This is due to the following factors.

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Research Software Feedback Software Customer Feedback User Testing 78

Agile Velocity

AUGUST 29, 2023

Instead of prioritizing by unfounded estimates, it’s time to review backlogs on a regular basis and have conversations about value and what can be delivered in shorter timeframes. We needed to look at new ways of handling technology, building a data lake. We were talking about AI and ML well, before chatGPT came along.

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Leadership Customer Experience ChatGPT Technical Review 76

Gainsight

OCTOBER 10, 2023

AI in Digital Customer Education Like most technology, the ways customer education teams can use AI are constantly growing. That said, the current use cases primarily revolve around a handful of core functions: chat-based support, measurement, and content. That level of innovation is right around the corner.

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Department of Product

NOVEMBER 2, 2023

These autonomous systems, from physical robots to digital chatbots, are designed to interact with and serve customers. The Advanced Data Analysis feature allows users to upload a file to ChatGPT. But many customers are dissatisfied with service bots. For product teams, one feature in particular could prove to be useful.

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UX Studio

MAY 23, 2024

DALL-E 3 A rushed shift toward digital education The pandemic has turned the usually well-ordered systems of education upside-down. And when I say student, that encompasses the learners in formal education and school systems. Many institutions were forced to go virtual practically overnight. Enhancement or transformation?

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People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. I find such an attitude ironic as technology is always changing. Looking to technology trends, Chris Dixon reminds us of the power of collaboration.

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Business of Software Conference

OCTOBER 11, 2023

Linear for project management) Decisions made on trend may be conjoined in contextual groups, similar to pillars Segmenting market to reach “best of both worlds” For example: Red Hat (RHEL), mongoDB, elastic, Slack Enterprise vs core technology mass-market consumer product Choices can be taken to extreme levels to distinguish a small company in a competitive (..)

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The Product Coalition

JUNE 18, 2023

The Test This new law applies to anyone who places an AI system in the EU. The law’s priority is to ensure AI systems are safe, transparent, traceable, non-discriminatory, and environmentally friendly. The people should oversee the AI systems rather than automation to prevent harmful outcomes.

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UX Studio

JULY 15, 2024

As a design agency, we must keep usability heuristics aligned with emerging technologies like AI. In this article, we will take a look at Nielsen’s 10 usability heuristics and give you a short review of the principles examined on the 5 most used AI platforms: ChatGPT , Microsoft Copilot , Runway , DALL-E 2 , and Gemini.

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Userpilot

FEBRUARY 21, 2024

Instead, they’re mostly emerging technologies that are actively changing the way we perform analytics and that you should jump into before your competition does. Natural language processing Natural language processing (NLP) is a technology that allows software to understand and process human language.

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The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts. Voice systems can simulate a real conversation and easily adapt to our responses. We are already aware of these issues.

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Research Software Data Visualization ChatGPT Systems Review 120