Product Innovation Educators

FEBRUARY 19, 2024

You can find consumer reviews everywhere—Amazon, Walmart, etc. Last, you can use ChatGPT or Bard and write prompts to learn more about your customers’ needs. Think about different types of customers. Next take stock of what you know and where there are gaps in your knowledge. Take detailed notes and translate them into needs.

Research Software 105

Research Software Systems Review User Friction Product Research 105

Alchemer Mobile

JUNE 15, 2024

Alchemer Pulse is a closed system to ensure customers glean accurate and consistent insight from their customer feedback data. Large language model (LLM) services such as OpenAI’s ChatGPT and Google’s Bard rely on algorithms that process natural language inputs and deliver human-like responses to queries.

Artificial Inteligence 100

Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

The Product Coalition

DECEMBER 7, 2022

ChatGPT: A Game-changer for Natural Language Processing and Customer Service Today I had a chance to play with chatGPT and was quite impressed with what it can do and the quality of answers it is able to give. ChatGPT is is similar to the virtual customer support chats seen online.

Data Visualization 78

Data Visualization ChatGPT User Testing Customer Feedback 78

Lenny Rachitsky

JULY 9, 2024

As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. Whenever you see the headline of an article or scientific paper that says “ChatGPT can’t do x,” it’s usually because they didn’t use the latest model and didn’t make use of prompt engineering.

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

UX Studio

SEPTEMBER 23, 2024

Many of them are aware of AI and its capabilities, engaging with tools like ChatGPT, Brisk, and Magic School AI. After a general review of the functions of these tools, we chose three of them for lesson planning, namely Magic School AI , Eduaide.ai , and Curipod. They have varying experiences with these tools. Eduaide.ai

Research Software 88

Research Software Feedback Software Education Data Visualization 88

Product Talk

APRIL 3, 2024

We review our product analytics every morning. Tweet This Quick tip: If you aren’t sure if one of your questions is a closed question, ChatGPT 4 (ChatGPT+ required) is pretty good at evaluating if a question is an open or closed question. This is classic System 1 vs. System 2 thinking. We understand our market.

User Testing 187

User Testing Customer Experience Customer Feedback User Friction 187

Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. Alchemer Pulse leverages AI and natural language processing (NLP) to reshape customer feedback from surveys, reviews, support tickets, social media, chatbots, and custom data into actionable insights.

User Testing 100

User Testing Customer Feedback Feedback Software Customer Experience 100

TechEmpower - Product Management

SEPTEMBER 25, 2023

This is where a technical review can be useful!) Before we review the symptoms, though, please bear this in mind: If your team shows these signs, it doesn’t necessarily mean they’re weak. Maybe with ChatGPT!) Developers seem unconcerned about bugs or system downtime. Don’t worry - we can help.

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Alchemer Mobile

JUNE 15, 2024

For most people, that door opened in late 2022 when ChatGPT was released to the public. As rules-based systems evolved, they became more sophisticated and could understand relationships between words and phrases to determine sentiment. Insights may be incorrect due to a lack of context or domain knowledge.

Artificial Inteligence 100

Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

UX Planet

FEBRUARY 19, 2024

Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Apart from these chatbots, many people and companies release customized products for specific tasks based on the generative AI models of these chats. Start here to design better.

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Lenny Rachitsky

AUGUST 13, 2024

Staying informed on AI developments ▶ Sources for AI news: Marily recommends following experts on Twitter and subscribing to any tech-focused newsletters, like the MIT Technology Review. ” AI is both overhyped and under-hyped: She thinks writers complaining writing is dying because of ChatGPT is overhyping and misunderstanding it.

Research Software 52

Research Software Feedback Software ChatGPT User Testing 52

Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. Caveat: a few days later, OpenAI released GPT-4, with premium prices.)

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Artificial Inteligence Reporting Tools Research Software ChatGPT 98

Arkenea

JULY 16, 2024

Healthcare technology will continue to evolve itself to create in-home testing units (IoT) that can do various medical testing and then upload the results to the medical provider’s cloud for analysis and review. The users of the system must like the tool, trust the tool, rely on the tool to assist with their work.

Research Software 52

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Lenny Rachitsky

APRIL 9, 2024

.’ ” Another example—when Sam Altman, CEO of OpenAI, was asked four years ago how OpenAI would make money, here was his answer: “We have made a soft promise to investors that once we’ve built this generally intelligent system, we will ask it to figure out a way to generate an investment return.”

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Data Visualization Product Manager Product Management ChatGPT 120

Intercom, Inc.

DECEMBER 28, 2022

For instance, our systems dynamically scale to serve about 50,000 web requests per second at peak, 26,000 background jobs per second, and 11,000 public API requests per second – demonstrating our ability to continuously scale to meet the requirements of modern enterprises. Intercom on Product: How ChatGPT changed everything.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Lenny Rachitsky

JUNE 23, 2024

Before Faire, Ami spent over 15 years at Meta, including as VP of Product and Design for WhatsApp (2B+ users), VP of Product for Facebook’s ads system (now $130B of annual revenue), and director at Instagram. . — Ami Vora is the Chief Product Officer of Faire, which connects independent retailers and brands around the world.

Feedback Software 66

Feedback Software Product Research Technical Review User Testing 66

Product Talk

APRIL 19, 2023

“They sync with your Kindle highlights and serve five highlights for you to review daily. They sync with your Kindle highlights and serve five highlights for you to review daily. Readwise syncs all of these highlights to their database and shares five each day for Teresa to review. Readwise is a simple, but brilliant idea.

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Research Software Data Visualization Product Research Systems Review 130

UX Planet

DECEMBER 26, 2023

List of AI Tools being reviewed: Adobe Sensei UX Pilot FigJam AI Dovetail AI User Testing AI Insights MidJourney Dice Khroma Fontjoy Ulzard Validator AI AutoDraw Topaz Labs Let’s Enhance Vance AI Remove BG Hotpot AI Designs AI DALL-E2 1. Currently, in its open beta phase, it is accessible to users on any team or plan.

Research Software 105

Research Software Feedback Software Data Visualization User Testing 105

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Product Innovation Educators

OCTOBER 14, 2024

He advises using AI as a starting point, but always reviewing and refining the output to ensure it aligns with product strategy and organizational goals. Check out Superpower ChatGPT Innovation Quote “I haven’t failed. I just found 10,000 ways the product hasn’t work yet.”

Artificial Inteligence 90

Artificial Inteligence Research Software Data Visualization Reporting Tools 90

Gainsight

OCTOBER 10, 2023

For example, if they fail a quiz more than 3 times, the AI-powered learning management system (LMS) can send them helpful content. You’ll want to review all the generated content to edit and refine it to perfection. Ask your customers to review the academy, take a survey or hop on a call for a short interview.

Education 52

Education User Testing Reporting Tools Data Visualization 52

Tyner Blain

OCTOBER 23, 2023

ChatGPT estimates between 100,000 and 300,000 fish which met the rules of the competition could be in the lake. Even a large-language model AI is uncomfortable giving estimates – ChatGPT generated a 200-word-long caveat about the uncertainty in it’s estimate. I still have no idea. No one likes to be wrong.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

Department of Product

NOVEMBER 2, 2023

These autonomous systems, from physical robots to digital chatbots, are designed to interact with and serve customers. The Advanced Data Analysis feature allows users to upload a file to ChatGPT. But many customers are dissatisfied with service bots. For product teams, one feature in particular could prove to be useful.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

UX Studio

MARCH 1, 2024

The tool let us edit the output easily , but this situation highlighted the need to carefully review automatically generated insights. An AI system processing the video transcript of a usability test with children concluded that the product is “okay, likeable, easy to use, and appealing.”

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

Modus Create

JUNE 20, 2023

You don’t have to provision servers to run apps, storage systems, or databases at any scale. However, due to more frequent and sophisticated cyberattacks, organizations can’t afford to treat security as an afterthought. ChatGPT has brought the AI discourse to every industry.

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   How do you spot mistakes, and how do you improve the system?  How We’re at the top of the AI/LMM/Chatbot hype cycle. ”)   4.    

Data Visualization 75

Data Visualization Technical Review Artificial Inteligence User Testing 75

UX Planet

MARCH 2, 2024

Designed for Deterministic Systems: A deterministic system performs set tasks predictably, while a probabilistic system dynamically responds to inputs with uncertain outcomes. The Double Diamond primarily caters to deterministic systems, struggling to accommodate the probabilistic, iterative nature of AI development.

Product Research 82

Product Research Research Software User Testing Analytic Tools 82

Gainsight

MARCH 12, 2024

For example, you can ask ChatGPT—or other tools—to create: A course outline A video script Questions for a quiz Creative course names or a description An email or social post to promote your courses to customers AI is your friend, not your replacement. .” Then, Lila and her team review that feedback and iterate courses accordingly.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

UX Studio

APRIL 11, 2024

We have reviewed current AI design tools to understand their capabilities, strengths, and limitations so we can understand the impact AI will have on the design industry and on our work as designers. This is due to the following factors. Generative AI has taken the world by storm.

Research Software 78

Research Software Feedback Software Customer Feedback User Testing 78

Lenny Rachitsky

DECEMBER 12, 2023

with over 3,000 5-star reviews), and the YouTube channel is about to hit 50,000 subscribers. The newsletter nearly doubled (approaching 600,000 subscribers!), the podcast went from essentially nothing to a top 10 technology podcast in the U.S.

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User Testing B2C Product Research B2B 86

UX Studio

MAY 23, 2024

DALL-E 3 A rushed shift toward digital education The pandemic has turned the usually well-ordered systems of education upside-down. And when I say student, that encompasses the learners in formal education and school systems. Many institutions were forced to go virtual practically overnight. Enhancement or transformation?

Education 48

Education Research Software Reporting Tools Feedback Software 48

People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. At the base level, it often comes down to credit (an individual did XZY) vs collaboration (a group did XYZ). I find such an attitude ironic as technology is always changing.

Artificial Inteligence 52

Artificial Inteligence Product Manager Product Management User Testing 52

Agile Velocity

AUGUST 29, 2023

Instead of prioritizing by unfounded estimates, it’s time to review backlogs on a regular basis and have conversations about value and what can be delivered in shorter timeframes. We were talking about AI and ML well, before chatGPT came along. We needed to look at new ways of handling technology, building a data lake.

Leadership 76

Leadership Customer Experience ChatGPT Technical Review 76

Lenny Rachitsky

AUGUST 12, 2024

What PLG is and why it’s so popular ▶️ PLG is popular due to the shift from sales-driven B2B business models to user-focused, try-before-you-buy tactics: Consumers have become accustomed to testing products before committing, which has led to increased demand for similar experiences in the B2B space.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Testing 52

Lenny Rachitsky

SEPTEMBER 3, 2024

Products like ChatGPT, Hulu, ESPN+, Disney+, and Pandora that are subsidiaries of larger companies are excluded. This helps explain why ChatGPT became the fastest-growing app ever, with a core value promise so profound that it reached 100M MAUs in just two months largely through organic growth.

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User Testing Feedback Software Framework Onboarding KPIs 104

Business of Software Conference

OCTOBER 11, 2023

Linear for project management) Decisions made on trend may be conjoined in contextual groups, similar to pillars Segmenting market to reach “best of both worlds” For example: Red Hat (RHEL), mongoDB, elastic, Slack Enterprise vs core technology mass-market consumer product Choices can be taken to extreme levels to distinguish a small company in a competitive (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

People-First Product Leadership

JULY 17, 2023

For existing employees, when conducting performance reviews, consider if they listen with patience and go into situations seeking to understand or is their style to belittle, intimidate or control. Product teams experimenting with ChatGPT to challenge their thinking and cause them to expand their view. There are two sides.

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