Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. As we know, we’re in the middle of a tech industry slowdown. Well that was quite the year.

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Reporting Tools Technical Review ChatGPT Customer Experience 118

TechEmpower - Product Management

SEPTEMBER 25, 2023

The team’s technical skills are solid, but they’re undermined by poor communication, especially around requirements and expectations. If you're grappling with this issue, identifying the specific cause can be difficult, especially if you don’t have a software background. This is where a technical review can be useful!)

Weak Development Team 104

Weak Development Team Software Review Development Technical Review 104

Crafty CTO

MARCH 17, 2023

The most famous Text AI is OpenAI’s ChatGPT, initially released just four months ago–though in the current mode of acceleration, those four months seem like ages. That Stable Diffusion moment is happening again right now, for large language models—the technology behind ChatGPT itself.

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Artificial Inteligence Reporting Tools Research Software ChatGPT 98

Lenny Rachitsky

JULY 9, 2024

OpenAI, Anthropic, and all the other AI companies are constantly testing their latest models’ math, language, and coding abilities. As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. ” and were testing GPT-3, not GPT-4.

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Reporting Tools Product Research Research Software Feedback Software 109

Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. It is a valuable resource for ML/AI researchers, data scientists, engineers, and tech-savvy business and IT leaders. TL;DR Podcast.ai

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Research Software Artificial Inteligence Technical Review Technology 80

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  ”)  Building software is a complex intellectual team exercise, not simply reading specs or typing. 

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Reporting Tools Software Review Technical Review Weak Development Team 105

Product Innovation Educators

DECEMBER 16, 2024

How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?

Research Software 62

Research Software Feedback Software User Testing Product Research 62

Lenny Rachitsky

MARCH 5, 2024

A few startups that have shared their metrics publicly include Twinr , a no-code mobile app builder that won Product of the Day. Product Hunt is a playground for brand awareness, credibility, and social proof among early adopters and tech enthusiasts. A sudden spike in votes might raise flags.

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Startups Feedback Software Onboarding KPIs Customer Experience 132

Modus Create

JUNE 20, 2023

Technically, serverless isn’t really “server less” as there are still servers that run your application, but they are managed by your cloud provider (read: out of sight, out of mind.) Micro frontends have immense benefits, but it’s not a technology you can use off the shelf. ChatGPT has brought the AI discourse to every industry.

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Feedback Software Reporting Tools Development Technical Review 75

The Product Coalition

MAY 20, 2023

While we’ve known for a while that our living space was due for an update, it wasn’t until our 10-year-old daughter started asking for her own room that we realized we couldn’t put it off any longer. Step 1: Acknowledge the Load Let’s first understand what the mental load looks like in a tech company.

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ChatGPT Software Review User Testing Customer Experience 101

Mixpanel

APRIL 12, 2024

And what makes you a builder is not just your ability to code, sketch an illustration, or write copy for a marketing campaign; it’s that you handle everything involved in taking an idea to a finished product. But how far off are we from this technology no longer needing us humans to guide it in the building process? You are a builder.

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ChatGPT Artificial Inteligence Research Software Analytic Tools 52

Userpilot

AUGUST 27, 2024

Expand integrations : As SaaS spending grows, customers expect seamless integrations with other tools in their tech stack, making it vital to offer robust integration options. So if you’re a product manager, why not book a demo to see how you can personalize onboarding without writing code? Today’s consumers expect to be heard.

User Testing 77

User Testing Analytic Tools Feedback Software Research Software 77

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year. Product Resolutions 2023.

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Data Visualization Analytic Tools Feedback Software Product Research 84

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.” For perspective, AI has been incubating for a long time – which is typical for currently-hot tech stories.  And that they are technically feasible.

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Data Visualization Technical Review Artificial Inteligence User Testing 75

UX Planet

FEBRUARY 19, 2024

Streamlining Your Design Workflow with Musho and UX Pilot in Figma AI technology, especially AI-powered tools, is changing our design process. Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Bottom line The plugin is a great choice.

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Alchemer Mobile

JUNE 15, 2024

For most people, that door opened in late 2022 when ChatGPT was released to the public. LLMs have transformed AI technology by mimicking human language and reasoning across industries. Supervised learning is when the training information provided to an AI technology is controlled by the people who develop or operate it.

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Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

Lenny Rachitsky

AUGUST 13, 2024

Staying informed on AI developments ▶ Sources for AI news: Marily recommends following experts on Twitter and subscribing to any tech-focused newsletters, like the MIT Technology Review. “All tech newsletters would write AI-focused content going forward anyway.” AI PMs should learn how to code.

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Research Software Feedback Software ChatGPT User Testing 52

Userpilot

APRIL 6, 2023

Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots. In the past few months, SaaS companies have been struggling with budgetary and staffing constraints caused by the broader economic uncertainty in the tech industry. Why are AI and automation important?

Data Visualization 87

Data Visualization Analytic Tools Research Software Customer Experience 87

Lenny Rachitsky

JUNE 23, 2024

• Anvil —The fastest way to build software for documents. When handling high-stakes product reviews with executives (who are so inundated with information that they can't go deep on all of it, aka "dinosaur brain"), focus on distilling complex information into concise, actionable recommendations. Human experiences.

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Feedback Software Product Research User Testing Technical Review 72

UX Studio

SEPTEMBER 23, 2024

Hopefully, technology will support, rather than replace, the valuable role of teachers in the classroom. We believe that constant learning is the key to keeping up with technological changes. Many of them are aware of AI and its capabilities, engaging with tools like ChatGPT, Brisk, and Magic School AI. Eduaide.ai

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Research Software Feedback Software Education Data Visualization 88

Arkenea

JULY 16, 2024

Brandon Shalton, a technologist with decades of experience applying technology to solve human problems talks about AI integration as a tool to help in scaling healthcare delivery, thinking different for fostering innovation and what it takes for being a successful healthcare CTO. Connect with Brandon on LinkedIn here.

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Gainsight

MAY 10, 2023

The first version, of course, is people hacking around with ChatGPT—e.g. Reduce Support Time As much as we say “Customer Success does not equal Support,” inevitably CSMs spend a fraction of their time on technical questions. to write emails, etc. That’s cool, but I think it’s just scratching the surface.

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UX Studio

OCTOBER 4, 2023

Despite its decades-long history, most of it is still in its infancy, but as technology is developing, AI will very soon have its own and well-deserved place at the table – if not already. ChatGPT ChatGPT gained huge popularity in recent times. Today artificial intelligence is everywhere. You just need to ask it.

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Artificial Inteligence UX Research Software Data Visualization 73

People-First Product Leadership

JULY 17, 2023

Similar to tech debt, there will be undesired consequences later on. For existing employees, when conducting performance reviews, consider if they listen with patience and go into situations seeking to understand or is their style to belittle, intimidate or control. In product companies, we live for these disruptive technologies.

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People-First Product Leadership

NOVEMBER 5, 2024

This guide breaks down the essentials: Customer Insight, Market Analysis, Organizational Impact, and Technical Mastery. You can develop your product instincts through hands-on experience and practice: Always learning: Stay updated on industry trends, user behavior patterns, and emerging technologies. Share People-First Leadership 2.

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

Department of Product

NOVEMBER 2, 2023

The Advanced Data Analysis feature allows users to upload a file to ChatGPT. Once processed, users can ask specific questions about the data and ask ChatGPT to perform tasks such as creating summaries which could be shared with stakeholders or generate data visualisations based on prompts. Full State of Tech Salaries report.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Lenny Rachitsky

SEPTEMBER 3, 2024

Products like ChatGPT, Hulu, ESPN+, Disney+, and Pandora that are subsidiaries of larger companies are excluded. This helps explain why ChatGPT became the fastest-growing app ever, with a core value promise so profound that it reached 100M MAUs in just two months largely through organic growth.

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User Testing Feedback Software Framework Onboarding KPIs 130

Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) On Reddit r/Midjourney , this post outlines how it’s now possible to use ChatGPT’s newest GPT-4 model to generate great Midjourney text prompts, which in turn renders jaw-dropping images. Prioritize accordingly.

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Artificial Inteligence CTO Coach Fractional CTO ChatGPT 8

People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. I find such an attitude ironic as technology is always changing. Looking to technology trends, Chris Dixon reminds us of the power of collaboration.

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Gainsight

OCTOBER 10, 2023

AI in Digital Customer Education Like most technology, the ways customer education teams can use AI are constantly growing. That said, the current use cases primarily revolve around a handful of core functions: chat-based support, measurement, and content. Learn More Learn more about Gainsight’s Customer Education product today.

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Usersnap

JUNE 15, 2023

Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. For example, the release of ChatGPT (OpenAI’s artificial intelligence chatbot) caused quite a stir across different industries.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

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Research Software Feedback Software Analytic Tools User Testing 40

Arkenea

OCTOBER 10, 2024

Is it the flawless back-end coding or the exceptional front-end layout? Keep a Track of Trends Healthcare technology is constantly on the rise. Let’s look at some of these trends in brief: Generative AI: Generative AI has become popular due to the launch of ChatGPT.

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Healthcare Customer Experience Data Visualization User Experience 52

Department of Product

OCTOBER 19, 2023

In other news, Adobe’s acquisition of Figma is reportedly stuck in limbo due to regulatory challenges and this week the company made no mention of it at its annual conference in Los Angeles. This Chartpack is designed to help you to stay up to date with the shape of the web in 2023 so that you can make stronger strategic technical decisions.

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Research Software Analytic Tools Data Visualization Feedback Software 52

UX Studio

JULY 15, 2024

As a design agency, we must keep usability heuristics aligned with emerging technologies like AI. In this article, we will take a look at Nielsen’s 10 usability heuristics and give you a short review of the principles examined on the 5 most used AI platforms: ChatGPT , Microsoft Copilot , Runway , DALL-E 2 , and Gemini.

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Userpilot

FEBRUARY 21, 2024

Instead, they’re mostly emerging technologies that are actively changing the way we perform analytics and that you should jump into before your competition does. Natural language processing Natural language processing (NLP) is a technology that allows software to understand and process human language.

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Data Visualization Analytic Tools Research Software Artificial Inteligence 74

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts. The same AI technologies are accessible to fraudsters. With AI, phishing, and spamming become more convincing.

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Research Software ChatGPT Data Visualization Systems Review 120