UX Planet

DECEMBER 6, 2024

CaaS platforms function similarly to e-commerce marketplaces, but for automobiles. Customers are mostly flexible with their car preferences due to the nature of the marketplace. Image Credit: Karena E.I Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace.

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Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

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Alchemer Mobile

JUNE 15, 2024

For most people, that door opened in late 2022 when ChatGPT was released to the public. Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions. Insights may be incorrect due to a lack of context or domain knowledge.

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Lenny Rachitsky

JULY 9, 2024

As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. For example, the authors of the paper “ ChatGPT is fun, but it is not funny ” used only basic prompts like “Tell me a joke, please! ” and were testing GPT-3, not GPT-4.

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Userpilot

AUGUST 27, 2024

Expand integrations : As SaaS spending grows, customers expect seamless integrations with other tools in their tech stack, making it vital to offer robust integration options. You can take advantage of these trends with Userpilot’s features on in-app surveys, personalization, and resource centers.

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Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. For example, AI-first mobile apps have a 42% median retention rate after the first month. Even worse, the median DAU/MAU ratio for AI-first mobile apps is 14%.

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UX Studio

APRIL 11, 2024

Anyone can generate images and designs in different styles with a few words, and naturally, this affects design and AI design tools. We have reviewed current AI design tools to understand their capabilities, strengths, and limitations so we can understand the impact AI will have on the design industry and on our work as designers.

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UX Planet

JANUARY 12, 2024

OpenAI recently released a long-awaited store for GPTs. Now, ChatGPT Plus subscribers can access a collection of GPTs created by different users. In this article, I want to review the downsides of the current version of the store. The naming of categories at the GPT Store is a bit confusing, too.

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Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. Caveat: a few days later, OpenAI released GPT-4, with premium prices.)

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UX Studio

JUNE 7, 2024

Our company specialises in digital products, so it’s crucial for us to get a better understanding of people’s thoughts and attitudes towards AI and existing AI tools. Thus we decided to do research on the topic. We designed quantitative research to get an overview. The most popular tool to try is ChatGPT.

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Lenny Rachitsky

APRIL 9, 2024

That sounds a lot like a tool that would be incredibly good at identifying a clever strategy. It is our job to create computing technology such that nobody has to program. I’ve also included tools that can help with these jobs today that you may want to check out. Tools to explore: ChatGPT , Claude , Gemini , Perplexity 3.

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Product Innovation Educators

DECEMBER 16, 2024

How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?

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ProductPlan

MARCH 9, 2023

Oh no, not another blog about ChatGPT. However, even if you’re sick of hearing about this already notorious artificial intelligence tool’s strange adventures, it’s likely here to stay, and we’re only scratching the surface of the impact of this cutting-edge technology. I know what you’re thinking. The premise is simple.

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Lenny Rachitsky

SEPTEMBER 26, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Sprig ⁠⁠ —Build products for people, not data points • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers — Tamar Yehoshua is the president of product and technology at Glean.

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Product Innovation Educators

OCTOBER 14, 2024

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. AI can help in many parts of making a product, from research to writing product plans and documents.

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Product Innovation Educators

AUGUST 26, 2024

As AI tools become more common, product leaders face new challenges in managing teams, fostering innovation, and maintaining a positive work environment. The Impact of Generative AI on Workplace Culture Generative AI, like ChatGPT, is a hot topic in many organizations.

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Alchemer Mobile

JUNE 15, 2024

While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth. Alchmer Pulse uses a blend of AI technologies, including GenAI, to unlock deep insights from the data. According to a 2024 report by Accenture, more than $10.3

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UX Planet

MARCH 2, 2024

With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

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Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies.

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Product Innovation Educators

JULY 29, 2024

His early research involved a simple but powerful method: asking customers to compare products. Ulwick introduced the opportunity algorithm in a 2002 Harvard Business Review article. A key principle of ODI is keeping customers focused on their problems, not potential solutions. “What makes Product A better than Product B?”

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Lenny Rachitsky

AUGUST 13, 2024

Opportunities, exclusive templates, course discounts and tools that will transform your career. Staying informed on AI developments ▶ Sources for AI news: Marily recommends following experts on Twitter and subscribing to any tech-focused newsletters, like the MIT Technology Review.

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Arkenea

JULY 16, 2024

Brandon Shalton, a technologist with decades of experience applying technology to solve human problems talks about AI integration as a tool to help in scaling healthcare delivery, thinking different for fostering innovation and what it takes for being a successful healthcare CTO. Connect with Brandon on LinkedIn here.

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Mixpanel

APRIL 12, 2024

Today, AI tools have become a powerful aid in helping technical and non-technical builders with those aforementioned tasks of coding, illustrating, writing copy, and the like. But how far off are we from this technology no longer needing us humans to guide it in the building process?

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UX Studio

OCTOBER 4, 2023

Despite its decades-long history, most of it is still in its infancy, but as technology is developing, AI will very soon have its own and well-deserved place at the table – if not already. Using machine learning and natural language processing, AI writing tools can create texts that feel and sound like. How can AI help Products?

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Mironov Consulting

JUNE 25, 2023

 Sales (inevitably) wants to expand our European SMB tech manufacturing ICP to include US-based global banks.  This requires a quick-but-urgent review of the opportunity with Product and Engineering before it’s committed to the revenue pipeline. A competitor announces ChatGPT-based retirement investment advice.  

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Department of Product

NOVEMBER 2, 2023

Sublime is a new app which allows you to curate a library for all of the information you care about in one place. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2

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UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. In this article, we will examine the complexities of prompting and how AI writing tools can simplify the process.

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UX Studio

MAY 23, 2024

A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives. In this blog post, we’ll provide an overview of the latest trends, challenges, and most popular AI tools in education. And when I say student, that encompasses the learners in formal education and school systems.

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People-First Product Leadership

NOVEMBER 5, 2024

This guide breaks down the essentials: Customer Insight, Market Analysis, Organizational Impact, and Technical Mastery. You can develop your product instincts through hands-on experience and practice: Always learning: Stay updated on industry trends, user behavior patterns, and emerging technologies. Share People-First Leadership 2.

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Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. For instance, in large companies like Google and Facebook, product managers collaborate with dedicated researchers, analysts, and marketers who assist them in different stages of the product lifecycle. Conduct market and competitive research.

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Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

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People-First Product Leadership

OCTOBER 1, 2023

My career coach, Sabrina Braham, shared an article with me titled “ Majority Of Americans Would Rather Fire their Boss Than Get A Raise ” It’s from 2012, so I did what anyone would do, I asked ChatGPT if there were more recent figures. Of those who had a difficult boss, 32% said they’d quit their job as a result.

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People-First Product Leadership

FEBRUARY 12, 2024

Some HR tools and organizations are pivoting in this direction, encouraging individuals to provide comments throughout the year. As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. Put aside hierarchy and silos.

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Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Today’s AI hype sounds a lot like yesterday’s crypto hype; and crypto turned out to be a steaming pile of crap, a solution looking for a non-criminal problem to solve. One factor, I think, is Crypto Rash.

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The Product Coalition

JUNE 18, 2023

The Test This new law applies to anyone who places an AI system in the EU. The law’s priority is to ensure AI systems are safe, transparent, traceable, non-discriminatory, and environmentally friendly. The people should oversee the AI systems rather than automation to prevent harmful outcomes.

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Department of Product

OCTOBER 19, 2023

Synthetic Humans is designed for product teams to conduct market research and takes LLMs to the next level by allowing AI bots to chat to each other. The product creates synthetic focus groups, tailored to your niche and allows UX researchers to set a topic for discussion which can then be monitored.

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Product Innovation Educators

DECEMBER 23, 2024

How product managers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.

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