UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. This means the design system designers don’t just create the Figma UI design kit, token names, design system documentation, and educate the team.

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Gainsight

MARCH 12, 2024

Kevin Costner’s famous quote from Field of Dreams , “If you build it, he will come,” still inspires millions, but it doesn’t apply to your digital customer academy. Go through this exercise—solo or with your team—for the customer segments you’re creating courses for right now. Where are they in the customer journey?

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Customer Feedback User Testing Feedback Software Customer Experience 52

Gainsight

OCTOBER 10, 2023

Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. Stuck on an outline for a learning path about a new product feature?

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Education User Testing Reporting Tools Data Visualization 52

The Product Coalition

JULY 28, 2023

A data product’s main ingredient is in the name, it is data. In this article, I’m going to give my take on data products and why they’re so important in creating value for companies. that’s a data product right there, the recommender. This again is about stickiness, customer retention.

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Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Introduction: What Is Product Discovery?

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Product Research User Testing ChatGPT Research Software 244

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. How to implement AI to build better products. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. Let’s get to it!

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Analytic Tools Feedback Software Data Visualization Reporting Tools 66

Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support.

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Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Now.   The PdM equivalent of mansplaining.

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Reporting Tools Software Review Technical Review Weak Development Team 105

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. To test this, we quickly got down to work. The ability of GPT-3.5 When we talked last, we talked a lot about ChatGPT and that was maybe a week after it was launched.

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Department of Product

OCTOBER 12, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, The founder of spreadsheet startup Equals says the answer for his product is a firm no. It’s worth a read if you’re looking for some inspiration for your own product’s growth trajectory. Rich Holmes here. Enjoy the rest of your week!

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Analytic Tools Research Software Reporting Tools Data Visualization 52

Lenny Rachitsky

AUGUST 12, 2024

Hila Qu is an Executive in Residence (EIR) at Reforge as well as a renowned growth advisor, angel investor, and published author (her book about growth was named one of the top 10 business books of 2018 in China). PLG is perfect for lowering the barrier for more people to try the product and broaden the reach.

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Analytic Tools Reporting Tools Data Visualization User Testing 52

Lenny Rachitsky

AUGUST 6, 2024

And the more users entering a business’s sales funnel, the greater their revenue. The production of product pages, landing pages, and other web pages automatically generated from a database of information. These links help users easily move through your website to find the content they seek. Editorial SEO.

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Customer Experience User Testing ChatGPT Engineering 62

People-First Product Leadership

FEBRUARY 12, 2024

Providing and receiving feedback is ideally a continual activity, best done with context as close to the moment as possible. When highly capable people work together well, they inspire each other to be more creative, more productive and ultimately more successful as a team than they could be individually.

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Lenny Rachitsky

SEPTEMBER 3, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. If you’re building a consumer subscription app, this post is your new bible. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop.

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User Testing Framework Feedback Software Onboarding KPIs 105

UX Studio

MAY 23, 2024

Imagine AI streamlining tedious and repetitive administrative tasks like grading and scheduling, freeing up valuable time for educators to focus on what matters most: supporting and mentoring their students, and in academia, it gives them more time for in-depth research. Elicit : This tool helps researchers discover and synthesize research.

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UX Planet

DECEMBER 26, 2023

Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It is time that designers should start testing these features to get the best to help them improve their productivity and efficiency. Source: www.adobe.com/sensei.html 2.

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Research Software Feedback Software Data Visualization User Testing 106

Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. But for most businesses and consumers, Gen AI hasn’t lived up to the hype. Alchemer Pulse continually strives for high accuracy and precision in analyzing customer feedback.

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User Testing Customer Feedback Feedback Software Customer Experience 100

UX Planet

JANUARY 22, 2024

One Click Generates Lots of Product Ideas Most people think designers get their ideas easily and quickly. But it is not like that; we often struggle to find ideas for the products we work on. PRODUCT: Add here some info about the product you design. USERS: Explain to ChatGPT who the users you design for are.

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Userpilot

JUNE 11, 2024

We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool. TL;DR Interactive walkthroughs are on-screen tutorials that help new and existing users learn how to use an entire product or new features. Figma uses tooltips and demo content to educate users.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 79

Userpilot

JANUARY 8, 2024

Looking for customer onboarding practices to implement for your product? Features to look out for in the right customer onboarding tool. TL;DR Customer onboarding is the process of guiding new users to understand, adopt, and make the most of your product. Improve product adoption.

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Feedback Software Analytic Tools User Testing Customer Feedback 79

UX Studio

SEPTEMBER 20, 2023

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

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Research Software Feedback Software User Testing Product Research 76

UX Studio

JUNE 25, 2023

Successful product design requires a combination of creativity, technical expertise, and access to the right resources. This guide offers valuable resources, essential tools, practical tips, and insights to help you navigate the complex stages of product design and bring your vision to life expeditiously. This does it all so quickly.

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Product Talk

APRIL 19, 2023

The world of digital products is evolving quickly. Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed.

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Research Software Data Visualization Product Research Systems Review 130

Lenny Rachitsky

MARCH 5, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Q: How do you hit #1 on Product Hunt? Product Hunt is one of the most effective ways to get early users for a product. One name kept coming up: Leo Bosuener.

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Startups Feedback Software Onboarding KPIs Technical Review 121

Gainsight

FEBRUARY 8, 2023

By Jake Ellis, Principal Product Evangelist, Gainsight From Alexa to ChatGPT, artificial intelligence (AI) has recently become a household name. This is becoming true in the world of customer success (CS), where Customer Success Managers (CSMs) are unlocking the power of AI to do more with less. Gainsight Sally.

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Userpilot

FEBRUARY 21, 2024

So what are the trends in the data analytics landscape that are actually important for product management ? Natural language processing : NLP revolutionizes customer sentiment analysis and communication by processing human language, improving internal and external interactions and content discoverability.

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Crafty CTO

JUNE 28, 2023

MosaicML’s Revenue Model Isn’t Models Counterintuitively, although MPT-30B and 7B come from MosaicML, models aren’t the product, but rather enablers of Mosaic’s actual products—training and inference services. Build your next model / transformation / disruption / innovation.

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