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Don’t Use Generative AI to Replace Discovery with Real Humans

Product Talk

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. I’m a big fan of generative AI. I’ll then share how and where I think generative AI can help, and clearly identify what we should avoid. I’ll do my best to update it as the technology evolves.

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Intercom on Product: How ChatGPT changed everything

Intercom, Inc.

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. The bot is powered by GPT-3.5, ChatGPT’s big debut.

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How To Make Generative AI Your Market Research Intern

Product Management University

Consider using generative AI for market research and you’ll have a fulltime intern for as long as you want. Trends in your product category including growth and adoption rates, market size, competitive and technology trends, emerging markets, etc. In this example, the target market is healthcare and ChatGPT is the AI engine.

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Our grand experiment with GPT and generative AI

Intercom, Inc.

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. ☞ Click here to join the beta waitlist for our AI features or receive AI news from Intercom. The ability of GPT-3.5 But basically, we feel that the GPT-3.5

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy for the future.

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2024: Focusing on Finding Joy in My Work

Product Talk

Image created by ChatGPT 4 using DALL-E 2 Happy New Year! Exploring How Generative AI Can Support Discovery One thing that does bring me joy is playing with and exploring the capabilities of generative AI. No, I don’t mean interviewing GPTs instead of talking to real customers.

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Announcing Intercom’s new AI features

Intercom, Inc.

The arrival of ChatGPT just eight weeks ago was a watershed moment. Suddenly it seemed that generative AI might transform industries from education to marketing. However, getting from technological breakthrough to useful applications is far from straightforward.