Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. Right now, ChatGPT performs best on problems where it’s easy to validate the answer or creative contexts where there’s no such thing as a correct answer. ChatGPT’s big debut. Can ChatGPT be creative?

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

SEPTEMBER 7, 2023

When I returned to it later, I started with good old mental gymnastics rather than turning to Google, Bing, CHATGPT, or some other magical AI tool. They break because they don’t fit in the company’s ways of working, the department’s process, the person’s day, the flow of life, you name it. Create feedback loops.

User Testing 108

User Testing Development Product Research Feedback Software 108

Product Talk

SEPTEMBER 6, 2023

Let’s have feedback loops. If your executive team isn’t aligned on that strategic context, even if they say they are in name, but then the next prospect picks up the phone and that strategy just went out the window because we’re going to chase that revenue, it doesn’t matter how much you communicate it.

Product Research 244

Product Research User Testing ChatGPT Research Software 244

Lenny Rachitsky

SEPTEMBER 3, 2024

Products like ChatGPT, Hulu, ESPN+, Disney+, and Pandora that are subsidiaries of larger companies are excluded. This helps explain why ChatGPT became the fastest-growing app ever, with a core value promise so profound that it reached 100M MAUs in just two months largely through organic growth.

User Testing 105

User Testing Framework Feedback Software Onboarding KPIs 105