Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. Right now, ChatGPT performs best on problems where it’s easy to validate the answer or creative contexts where there’s no such thing as a correct answer. ChatGPT’s big debut. Des Traynor: Hey, Fergal.

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. How to implement AI to build better products. What AI tools you can use. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks.

Analytic Tools 69

Analytic Tools Feedback Software Data Visualization Reporting Tools 69

Product Innovation Educators

OCTOBER 14, 2024

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. AI can help in many parts of making a product, from research to writing product plans and documents.

Artificial Inteligence 90

Artificial Inteligence Research Software Data Visualization Reporting Tools 90

UX Planet

NOVEMBER 13, 2024

Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. But did you know that certain AI tools work best at specific phases of the design process? Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others.

Research Software 102

Research Software Feedback Software Data Visualization UX 102

Product Talk

FEBRUARY 14, 2024

There are all kinds of ways to introduce continuous discovery habits. And if you’re really excited about an idea, you might look for opportunities to share it outside your company with the broader product community. Today’s Product in Practice features a continuous discovery champion who did all three.

Analytic Tools 250

Analytic Tools Research Software Product Research User Testing 250

Userpilot

AUGUST 27, 2024

In HubSpot’s consumer behavior trends report, 72% of consumers said they’re more likely to make purchase decisions with a brand they can trust their data with. Well, let’s explore 8 of the latest trends in the consumer landscape and share some product management strategies you can apply to take advantage of these trends.

User Testing 81

User Testing Analytic Tools Feedback Software Research Software 81

Alchemer Mobile

JUNE 15, 2024

There’s good reason for it – early adopters are already seeing massive benefits in productivity, innovation, and automation that are returning solid commercial gain. According to a 2024 report by Accenture, more than $10.3 Alchmer Pulse uses a blend of AI technologies, including GenAI, to unlock deep insights from the data.

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Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived. What is ChatGPT?

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

UX Studio

JUNE 7, 2024

Our company specialises in digital products, so it’s crucial for us to get a better understanding of people’s thoughts and attitudes towards AI and existing AI tools. Thus we decided to do research on the topic. We designed quantitative research to get an overview. The most popular tool to try is ChatGPT.

Research Software 80

Research Software Product Research Data Visualization User Testing 80

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

Data Visualization 91

Data Visualization Analytic Tools Research Software Customer Experience 91

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

Research Software 105

Research Software Feedback Software Data Visualization User Testing 105

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. To recruit participants that are representative of the target audience, use dedicated services or tools.

User Testing 78

User Testing Product Research Data Visualization Feedback Software 78

People-First Product Leadership

NOVEMBER 5, 2024

Picture this: A room full of product leaders huddled around market data like detectives at a crime scene, learning to spot the subtle clues that spell opportunity. It’s like developing a sixth sense for product success. How can we assess the level of product sense in PMs, designers, and developers? The secret?

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. This evolution is not just a tech upgrade; it’s a paradigm shift that promises to redefine interactions between Software-as-a-Service (SaaS) companies and their customers.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Answer FAQs with self-service resource centers.

Analytic Tools 94

Analytic Tools Data Visualization User Testing Reporting Tools 94

Lenny Rachitsky

JULY 9, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. If you’re not a subscriber, here’s what you missed this month: Counterintuitive advice for building AI products General management, functional, and hybrid models: Which org design works best for top companies?

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

Product Talk

APRIL 19, 2023

The world of digital products is evolving quickly. Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

The Product Coalition

DECEMBER 10, 2023

Including free access to a customized JTBD GPT and printable checklist, this is the only guide you’ll ever need for your product discovery. Over the past few months, I’ve been on a deep dive into the world of customer discovery and the Jobs to Be Done (JTBD) framework. What makes this guide extra special?

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User Testing Product Research Customer Experience Customer Feedback 127

UX Planet

FEBRUARY 5, 2024

ChatGPT transforms a complex concept into a simple icon Using icons is an excellent way to explain concepts visually so the user can understand the information on the screen without words. Then, execute it in ChatGPT or another LLM (large language model) and start working with the results. ?

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UX Planet

MARCH 2, 2024

When I first began working on an AI project nearly a year ago, I frequently reflected on the process for developing GenAI products. Part 1: The need for Reevaluation If you have worked on the GenAI products/ features before or are just starting, you might find adopting a reverse engineering approach beneficial.

Product Research 82

Product Research Research Software User Testing Analytic Tools 82

Userpilot

MARCH 7, 2024

How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested. What metrics you should track?

Analytic Tools 92

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 92

The Product Coalition

DECEMBER 11, 2023

AI tools for content creation, powered by advanced machine learning algorithms, analyze extensive datasets to discern patterns and trends. This analytical capability not only enhances the precision of content creators but also streamlines workflows. In doing so, the effectiveness and reach of the content are heightened.

Data Visualization 124

Data Visualization Artificial Inteligence Analytic Tools Research Software 124

Lenny Rachitsky

APRIL 9, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Check out my PM recruiting service (helping you hire Sr. Taking gigabytes of data, analyzing it, and giving succinct and (increasingly) insightful answers. Think about it—what is AI best at?

Data Visualization 120

Data Visualization Product Management Product Manager ChatGPT 120

Lenny Rachitsky

JUNE 11, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Podcast | Lennybot | Swag | Best of Lenny’s Newsletter | Hire your next product leader. Subscribe now Chatbot tools like ChatGPT and Perplexity are quickly becoming de facto co-pilots for product managers.

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User Testing Research Software Analytic Tools ChatGPT 99

Userpilot

JUNE 11, 2024

We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool. TL;DR Interactive walkthroughs are on-screen tutorials that help new and existing users learn how to use an entire product or new features. Use AI to improve the microcopy in your product walkthroughs.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 84

Product Innovation Educators

JULY 29, 2024

Outcome-Driven Innovation – for Product Managers Watch on YouTube [link] TLDR Tony Ulwick, creator of Jobs-to-Be-Done, introduces Outcome-Driven Innovation (ODI), a revolutionary approach to product management. He was part of the team that created the PCjr, a product that flopped badly.

Data Visualization 104

Data Visualization Research Software Product Research Weak Development Team 104

Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Product Research 89

Department of Product

NOVEMBER 2, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, This week, we came across an intriguing but beautiful new product that promises to be a simpler way to build a second brain. They’ve infused some incredibly satisfying sound effects into their product design and you can check it out here.

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Lenny Rachitsky

OCTOBER 29, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. But most of the time when I try using ChatGPT/Claude/Gemini, I get very meh results. ” and included prompts that did unexpectedly well in a blind test vs. human performance. Maybe you’re having the same luck.

User Testing 123

User Testing Engineering ChatGPT Research Software 123

Userpilot

JULY 30, 2024

User interface design is not just about drawing buttons and icons—it’s about designing the way users can interact with your product. But as a SaaS business, how can you design a UI that opens the door to increase product engagement ? It’s about crafting the visual and interactive aspects of a digital product.

Feedback Software 86

Feedback Software User Testing Analytic Tools Research Software 86

UX Planet

JANUARY 22, 2024

One Click Generates Lots of Product Ideas Most people think designers get their ideas easily and quickly. But it is not like that; we often struggle to find ideas for the products we work on. PRODUCT: Add here some info about the product you design. USERS: Explain to ChatGPT who the users you design for are.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Artificial Inteligence 94

Lenny Rachitsky

FEBRUARY 20, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job.

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. Therefore, you need a solid product launch plan to ensure your product isn’t among the 95% of new products that fail each year.

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Product launches User Testing Product Research ChatGPT 83

Product Innovation Educators

JULY 22, 2024

Solve problems as a team in just two hours – for product managers Watch on YouTube [link] TLDR Imagine solving big product problems in just two hours instead of five days. This quick and efficient approach to product innovation is changing the game for companies big and small. Sounds impossible, right? Not anymore!

Data Visualization 111

Data Visualization User Testing Research Software Feedback Software 111

UX Planet

OCTOBER 22, 2024

Artificial Intelligence is no longer a distant dream or an add-on feature; it’s becoming a crucial part of our daily tools. As a product designer, I’ve seen firsthand the shift from AI being something external to it becoming a core element embedded within the products we use.

Feedback Software 106

Feedback Software Research Software Customer Experience User Experience 106

Product Innovation Educators

AUGUST 26, 2024

The future of culture and teams in the age of AI – for product managers Watch on YouTube TLDR: AI is reshaping how we work, especially in product management. Introduction Artificial intelligence (AI) is changing how we work, especially in product management.

Data Visualization 101

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The Product Cafe

APRIL 26, 2023

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. Do you ever find yourself mindlessly scrolling through social media only to stumble upon a product that catches your eye?

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