This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. Here’s even more good news: There are many product management certifications and courses available today. 4 Product Management Certifications That Are Worth Your Time.
In this part of our series, we cover how to tackle the ACP-600 exam for the Project Administration in Jira Server (ACP-JPA) certification. This is part of the How to Prepare for Atlassian Certification blog series. The ACP-600 is the certification exam for the Project Administration in Jira Server. Check out Part 1.
We’re also offering a free 30-minute webinar on April 23rd to help you become a star problem-solver by shifting your focus from customer problems to customer outcomes. WEBINAR: April 23rd, 1:00 ET. 99 Online Training & Certification Until April 30, 2020. Enjoy our April issue. In This Issue.
So, instead of keeping learning isolated in courses and certifications, find ways to introduce new customers to your existing community as they move through courses and learning paths. Certificate Achievements: As you gamify your training programs, users will rack up certificates and achievements.
Participants in this webinar will learn: A framing model of the key decisions that give a product a chance to succeed and fuel the engine of growth. Use Product Management Today’s webinars to earn professional development hours! Usage by individuals then drives companies to purchase subscriptions or licenses.
The discussion focused on the mechanics of certifications, what to choose, how to get support and mentorship, and how to overcome barriers such as cost, confidence, and access to lab equipment. Danielle Castelli , Director of Exam Development at CompTIA, overseeing the development of CompTIA’s 14 certifications.
Best certifications for experience strategists While there’s no single “best” certification for experience strategists, several highly-regarded programs and courses can boost your skills and credibility. Best webinars for experience strategists Here are the best webinars we recommend for experience strategists.
I recently teamed up with Austrian customer Raiffeisen Bank , Dutch partner Connected Data Group , and German partner QuinScape to deliver a webinar entitled “Next-Generation Data Virtualization Has Arrived.” After the webinar, I spoke with Connected Data Group co-founder Erik Fransen, whom I first met at a data virtualization event in 2015.
Userpilot hosts industry-relevant webinars to raise brand awareness. HubSpot offers certifications as part of its marketing materials. Userpilot hosts industry-relevant webinars to raise brand awareness Webinars allow you to connect with a global audience and humanize your brand through face-to-face interactions.
Speaker: Jamie Bernard, Sr. Product Director and Product Management Practice Lead at Nexient, an NTT Data Company
As people have learned in previous webinars, customer onboarding should be fast, easy, and seamless almost to the point where the customer doesn’t even realize the onboarding was a process. In this webinar we will review: The elements of good customer onboarding. How to pivot when you notice the friction of poor onboarding.
Consider industry certifications like Certified Scrum Product Owner (CSPO) or Certified Associate in Product Management (CAPM) to upskill yourself. Continuously develop yourself through product management events, webinars , podcasts , books , and so on. Iterate on the product’s technical aspects and ensure you are up to date.
IBM Data Science Professional Certificate) offer structured learning paths for those without a formal degree. Key certifications : Consider the Certified Associate in Analytics (CAA) or the Microsoft Certified: Data Analyst Associate to demonstrate your competency. . Their webinars often feature industry experts and thought leaders.
While this information can help you decide if you would want to take a certain course— and Polina also delved into this subject with “ Selecting the right conversation design course ”— this post does not explicitly answer the question of, “ Are employers expecting to see a CxD certification on my job application? ” Okay, let’s get started.
Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you? Price: $800.
Speaker: David Bard, Principal at VP Product Coaching
But fret not, this webinar is your key to effective product development! 📅 May 2, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours! Join us for an enlightening session to empower you to lead your team to greater heights.
Educate customers with in-app tools, communities, webinars , and seminars to reduce friction , enhance product understanding, and increase satisfaction. The Salesforce Partner Program supports and rewards partners with training, certification, and resources, using tiered memberships to encourage continuous engagement and growth.
Constantly educate customers through product-led content , certification programs, knowledge bases, and webinars. Developing certification programs. Hosting webinars and workshops. Customer engagement ideas: host webinars. Webinars and Trailhead Academy training programs. Building a knowledge base.
Creating webinars and offering live training demos to help users tackle specific problems or use cases. Build training content and certification programs. Turning courses into certification programs can also incentive more customers to complete them. Create webinars for specific use cases. Tolstoy interactive guides.
Customer training examples: Hubspot’s training & certification academy and Kommunicate’s in-app customer training. An example of live training can be webinars delivered through Youtube or any similar platform. For software companies, these sessions are primarily webinars on product mastery or new feature announcements and training.
In this webinar, product-led growth pioneer Wes Bush will examine what the top PLG companies have in common, take an in-depth look at features and usage analytics, and explain how to use this information as the primary driver for customer acquisition, retention, and expansion. But what else do they have in common?
Another way to deliver more customer value is by educating them, for example, through product-led webinars. This can include tutorials, webinars, and detailed guides. In addition to resource center materials, other end-user educational resources include: Live training sessions and webinars. Community forums.
To excel, leverage resources like books (e.g., “The Effortless Experience”), webinars (Userpilot, Zendesk), blogs (Userpilot Blog, Zendesk Blog), and podcasts (“The CX Cast”). Zendesk Webinars – Sessions on customer support best practices and new features.
To excel, leverage resources like books (e.g., “The Design of Everyday Things”), webinars (Userpilot, Nielsen Norman Group), blogs (Userpilot Blog, Smashing Magazine), podcasts (“Design Better Podcast”), and certifications (Nielsen Norman Group UX Certification, University-backed programs, etc.).
For this, you can use gamification elements like badges, certifications, loyalty points, etc. Hubspot is a classic example in customer education badges and certifications: Provide self-service support to help users get instant answers. Encourage customer success teams to host educational webinars and training courses.
Speaker: Felix Watson Jr., Product Manager at Google, and Terrell Cobb, Designer at Microsoft
In this webinar they will teach you: 3 principles that allow Design and Product Management to work together more effectively. Use Product Management Today’s webinars to earn professional development hours! Tips on how to foster a strong relationship between both disciplines. This is an exclusive session that you won't want to miss!
If you are looking to break into the customer onboarding specialist role, start by taking certification courses in customer success, project management, and communications. This certification equips you with project management methodologies valued in the customer onboarding field. CXPA is a recognized organization in the field.
Best resources for project managers There are several resources for project managers ranging from books to podcasts to webinars to blogs for project managers all over the internet. If you want to broaden your knowledge in project management, check out the webinar. It covers project management extensively, providing case studies.
Certifications can further enhance your qualifications. Then, consider pursuing relevant certifications to enhance your qualifications. Best certifications for product support specialists Certifications can enhance your professional credentials and provide in-depth knowledge of customer support.
Certification courses to help people who want to take the next step in their career – whether they’re looking for a new job or gearing up for a promotion – to showcase their expertise in the marketplace. Recently, we asked our customers how they could get even more value from Intercom.
Speaker: Jordan Bergtraum, Head of Product at Equip ID & Consultant
In this webinar you will learn: Why Product Management should create the initial “Product Message". Use Product Management Today’s webinars to earn professional development hours! Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.
To excel, leverage resources like books (e.g., “Don’t Make Me Think”), webinars (Userpilot, NN/g), blogs (Userpilot Blog, Nielsen Norman Group), and podcasts (Userpilot Product Heroes, The UX Podcast). A UX consultant assesses and refines digital products to ensure they are user-friendly and meet business objectives.
The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Apart from text docs, you can use the resource center to embed videos , webinars, checklists , and surveys.
To excel, leverage resources like books (e.g., “The Effortless Experience”), webinars (Userpilot, Zendesk), blogs (Userpilot, Zendesk), and podcasts (“The Customer Support Leaders”). Here is a curated list of top resources, including books, webinars, podcasts, blogs, and certifications, to help you excel in this role.
Check out helpful books like “The Elements of User Experience,” webinars from Userpilot and UXPin, blogs like Userpilot and UX Booth, podcasts like “User Defenders,” and maybe even get certified! Best webinars for CX designers Participating in webinars can offer real-time learning and insights from industry experts.
Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability. June 20, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours! The probability of success dramatically improves with early planning for profitability.
4 Workshops and Webinars : Participate in live sessions focused on practical topics such as AI integration, market analysis, and financial modelling. Each comes with verifiable certifications for LinkedIn and sharing. These resources provide actionable insights into the real-world challenges of product management.
Register for our Built for you webinar today, February 10, at 6pm GMT. Our latest mobile enhancements enable you to trigger messages and articles based on user behavior, prevent you from having to update your iOS push certificates on a yearly basis, and keep customers engaged and in your app with universal linking.
If you do not have a degree in any of the above courses, you can take related certification courses on well-recognized platforms like Coursera and learn the needed skills. Localization Project Manager : As you upskill and get your project management certificates, you can progress to the role of a localization project manager.
To excel, leverage resources like books (e.g., “Inspired”), webinars (Userpilot, Product School), blogs (Userpilot, Mind the Product), and podcasts (The Product Podcast). Best webinars for product assistants These webinars provide up-to-date knowledge on industry trends and practical skills to enhance your role.
🤝 In this new webinar, Anne Steiner and David Laribee of Nerd/Noir will delve into tactical methods to bridge the gap between an isolated focus on development, and a holistic view of product strategy. Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.
Get certification : You can get Certified Associate in Product Management (CAPM) and Product Management Professional (PMP) certifications from the Product Management Institute. Apply for jobs : To land a product management role, craft a tailored resume highlighting education, skills, and certifications.
Best webinars for customer experience managers Expand your knowledge and stay up-to-date with the latest CX trends and insights through these informative webinars: Userpilot – Find live and on-demand webinars on customer experience and product analytics, particularly in the context of SaaS.
Best resources for associate product managers Below, we have compiled a comprehensive list of books, webinars, podcasts, and blogs specifically tailored to enhance the knowledge and skills of Associate Product Managers. “Product-Led Growth Strategies” by Userpilot : Webinars on driving growth through product-led strategies.
To excel, leverage resources like books (e.g., “Outside In”), webinars (Userpilot, CXPA), blogs (Userpilot, CX Journey ), podcasts (“The CX Cast”), and certifications (Certified Customer Experience Professional (CCXP), Association of International Product Marketing and Management (AIPMM) certifications).
Speaker: Jim Morris, Founder, Product Discovery Group
In this webinar he will discuss: Data interpretation and numerical goal setting. Use Product Management Today’s webinars to earn professional development hours! Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.
We organize all of the trending information in your field so you don't have to. Join 96,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content