Remove Certifications Remove User Friction Remove Workshop
article thumbnail

How to Become a Customer Insights Manager [+Tools and Resources]

Userpilot

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer insights manager. Let’s dive in!

article thumbnail

Best Resources for Customer Onboarding Managers

Userpilot

This guide will introduce you to the best resources available for customer onboarding managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. Looking to enhance your customer onboarding process and drive product adoption? What does a customer onboarding manager do?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Become a Customer Onboarding Manager [+Tools and Resources]

Userpilot

Embarking on a career as a customer onboarding manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer onboarding manager. Customer onboarding managers utilize various tools to enhance their work.

article thumbnail

Top 15 Customer Engagement Ideas to Improve Retention Rate

Userpilot

There’s no product growth without customer engagement. No matter how intuitive and valuable your product is, customers always need a bit of a nudge to experience its benefits and start using it as a go-to solution to their problems. TL;DR Customer engagement involves all interactions with customers along their journey.

article thumbnail

Customer Onboarding Manager Career Path

Userpilot

Starting a career as a customer onboarding manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer onboarding managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

article thumbnail

Product Specialist Job Description and Templates

Userpilot

It takes more than the right degree or certifications to become a product specialist worth your salt. Also, keep an eye out for where users struggle and identify areas of improvement. Embrace a customer-centric approach : If you want to help your product find its footing in the market, you must ensure it lives up to user expectations.

article thumbnail

What is Product Management in Tech: Guide to the Role Of A Technical PM

Userpilot

A traditional product manager prioritizes understanding customer needs and market trends. Technical product manager responsibilities include: Conduct user and market research to understand user pain points. They may also engage more in sales engineering and customer support than their regular counterparts.