Userpilot

JUNE 27, 2024

Best tool for inbound marketing and sales – HubSpot : HubSpot offers a suite of tools for marketing, sales, and customer service. CompTIA Analytics Analyst (CSA+) : This certification validates your foundational knowledge of data analysis concepts, data mining, and data visualization.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

JULY 20, 2024

Supplement this with online courses or certifications, and consider internships to gain practical experience. This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

DECEMBER 19, 2022

Start by defining the brand positioning for yourself so you can then communicate it to your website visitors through inbound marketing tactics, paid search, and other methods like referral programs (more on that later). Inbound marketing may be the most commonly covered approach but it won’t be a fit for every SaaS company.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

AUGUST 19, 2024

To excel, leverage resources like books (e.g., “Customer Success”), webinars (Userpilot Events, BrightTALK), blogs (Userpilot Blog, The Help Scout Blog), and podcasts (The Jasons Take On). Gainsight Pulse : Their annual conference often features webinars and virtual sessions on customer success and engagement best practices.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Feedback 52

Userpilot

AUGUST 19, 2024

Best certifications for customer success analysts These certifications can enhance your credentials, deepen your knowledge of customer success, and provide you with a competitive edge in your career.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JUNE 12, 2024

Continuous learning and development : Engage in professional development opportunities, attend industry conferences, and pursue relevant certifications to keep your skills sharp and maintain a competitive edge. Best tool for inbound marketing and sales – HubSpot : HubSpot offers a suite of tools for marketing, sales, and customer service.

Data Visualization 52

Data Visualization Customer Feedback User Testing Analytic Tools 52

Userpilot

JULY 11, 2024

This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go. Online Courses and Certifications : Platforms like Coursera, Udemy, and LinkedIn Learning offer retention specialist courses and certifications.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 28, 2024

Obtain Certifications (Optional) : While not always required, certifications like Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) can demonstrate your knowledge and expertise. Change Management Certifications : (Prosci, APMG, etc.) Staying updated on industry trends is also crucial.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

AUGUST 28, 2024

Below is a collection of top resources, including books, webinars, podcasts, blogs, and certifications, that can help you enhance your skills and advance your career in customer success. Consider pursuing relevant certifications, developing your skillset, or negotiating effectively during the job offer stage.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Customer Experience 52

Userpilot

JUNE 12, 2024

Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign. Garner’s webinar on the use of generative AI for product professionals : This webinar provides insights on boosting sales and adoption using GenAI cases.

Feedback Software 52

Feedback Software Research Software Analytic Tools Product Marketing 52

Userpilot

JULY 28, 2024

This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go. Their webinars often feature industry experts sharing best practices, case studies, and emerging trends in customer retention. Looking into tools for retention specialists?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 30, 2024

Obtain Certifications (Optional) : While not always required, certifications like Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) can demonstrate your knowledge and expertise. Stay Up-to-Date with Industry Trends : You can subscribe to newsletters and blogs from leading SaaS companies (i.e.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Gainsight

JANUARY 25, 2024

Manual customer training, i.e., 1:1 sessions with Customer Success Managers (CSMs), PDFs, webinars, etc.—had It offers its users a variety of certification possibilities to boost their resume and grow their careers. had its day. It also gives users access to single-topic courses, short-form lessons, and more.

Customer Experience 52

Customer Experience Research Software User Testing User Friction 52

Userpilot

JUNE 26, 2024

Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign. Certification : You will then need to get certified as a product marketing manager. Webinars offer a fantastic way to learn from industry experts and refine your skills.

Research Software 40

Research Software Feedback Software Analytic Tools Product Marketing 40

Gainsight

SEPTEMBER 22, 2023

HubSpot shot to fame due largely to its laser focus on inbound marketing. Put yourself in your customers’ shoes: Are you more likely to buy a product from a company you know has your back (via customer training) or one that’ll onboard you and then leave you out to dry with a traditional help center and occasional webinar?

Education 52

Education User Friction Customer Experience Customer Feedback 52

Userpilot

AUGUST 28, 2024

Best webinars for customer engagement managers Staying updated on the latest trends and best practices is crucial for customer engagement managers. BrightTALK : This platform hosts a wide range of webinars from various industries, including many focused on customer success, engagement, and marketing.

Analytic Tools 52

Analytic Tools Data Visualization Customer Feedback Feedback Software 52

Userpilot

MARCH 29, 2024

13 top examples of SaaS brand activations include: Userpilot hosts industry webinars to generate brand awareness. HubSpot implements certification programs to drive brand activation. Through these webinars, Userpilot imparts knowledge that improves the work quality of its target audience.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105