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Best Resources for Customer Success Analysts

Userpilot

Below is a collection of top resources, including books, webinars, podcasts, blogs, and certifications, that can help you enhance your skills and advance your career in customer success. Best blogs for customer success analysts These blogs offer regularly updated content on customer success best practices , case studies, and industry news.

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Best Resources for Retention Specialists

Userpilot

Consider certifications in customer service, customer experience management, or specialized programs like Subscription Success Certification (SSC) or Professional in Customer Retention (PCR) to enhance your expertise. The authors also provide research-based insights and actionable tips for creating effortless customer experiences.

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How to Become a Product Marketing Manager [+Tools and Resources]

Userpilot

Certification : You will then need to get certified as a product marketing manager. The main certificates include the Meta Marketing Professional Certificate, Certified Digital Marketing Professional (CDMP), and others. Certification : You will then need to get certified as a product marketing manager.

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Best Resources for Customer Engagement Managers

Userpilot

The HubSpot Blog : This blog covers a wide range of marketing and customer engagement topics, including inbound marketing, content marketing , and social media marketing. With a diverse range of guest experts, the podcast shares real-world case studies and actionable tips for building customer-centric cultures.

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How to Become a Retention Specialist [+Tools and Resources]

Userpilot

Supplement this with online courses or certifications, and consider internships to gain practical experience. Online Courses and Certifications : Platforms like Coursera, Udemy, and LinkedIn Learning offer retention specialist courses and certifications.

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How to Become a Customer Engagement Manager [+Tools and Resources]

Userpilot

Obtain Certifications (Optional) : While not always required, certifications like Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) can demonstrate your knowledge and expertise. Change Management Certifications : (Prosci, APMG, etc.) Staying updated on industry trends is also crucial.

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16 Best Product Marketing Campaigns To Inspire Your Own

Userpilot

HubSpot offers certifications as part of its marketing materials. HubSpot offers certifications as part of its product marketing strategy HubSpot offers free educational courses for inbound marketing paired with an industry-recognizable certificate. Certifications as a product marketing strategy.