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Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you? Price: $800.
Lastly, to further cement your growth product management credentials, consider pursuing suitable certifications. For example, Google Analytics Certification by Google Analytics Academy and Product Management Certification by Product School are both highly valued. What skills should a growth product manager have?
Certification : You will then need to get certified as a product marketing manager. The main certificates include the Meta Marketing Professional Certificate, Certified Digital Marketing Professional (CDMP), and others. Certification : You will then need to get certified as a product marketing manager.
Consider certifications in customer service, customer experience management, or specialized programs like Subscription Success Certification (SSC) or Professional in Customer Retention (PCR) to enhance your expertise. Their articles are known for being informative, engaging, and backed by data-driven insights.
Below is a collection of top resources, including books, webinars, podcasts, blogs, and certifications, that can help you enhance your skills and advance your career in customer success. Best blogs for customer success analysts These blogs offer regularly updated content on customer success best practices , case studies, and industry news.
It provides a framework for measuring and managing customer equity to drive long-term growth. The HubSpot Blog : This blog covers a wide range of marketing and customer engagement topics, including inbound marketing, content marketing , and social media marketing. Change Management Certifications : (Prosci, APMG, etc.)
Supplement this with online courses or certifications, and consider internships to gain practical experience. Online Courses and Certifications : Platforms like Coursera, Udemy, and LinkedIn Learning offer retention specialist courses and certifications.
Obtain Certifications (Optional) : While not always required, certifications like Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) can demonstrate your knowledge and expertise. Change Management Certifications : (Prosci, APMG, etc.) Staying updated on industry trends is also crucial.
Online Courses and Certifications : Platforms like Coursera, Udemy, and LinkedIn Learning offer retention specialist courses and certifications. Tzuo argues that subscriptions are the future of business and provides a framework for building successful subscription models.
Best certifications for customer success analysts These certifications can enhance your credentials, deepen your knowledge of customer success, and provide you with a competitive edge in your career.
As we emphasize continuously in Reforge , becoming an elite growth marketer has nothing to do with the specific hammer in your toolkit and everything to do with mastering the emerging skills, frameworks, and thought processes that enable you to solve new problems, repeatedly. It is such a popular question that it was asked on Inbound.
Obtain Certifications (Optional) : While not always required, certifications like Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) can demonstrate your knowledge and expertise. It provides a framework for measuring and managing customer equity to drive long-term growth.
Tzuo argues that subscriptions are the future of business and provides a framework for building successful subscription models. HubSpot Academy : HubSpot is a well-known name in the marketing world, and its academy offers a variety of free webinars on customer retention strategies , inbound marketing, and customer relationship management.
Below is a collection of top resources, including books, webinars, podcasts, blogs, and certifications, that can help you enhance your skills and advance your career in customer success. Consider pursuing relevant certifications, developing your skillset, or negotiating effectively during the job offer stage.
It provides a framework for measuring and managing customer equity to drive long-term growth. The HubSpot Blog : This blog covers a wide range of marketing and customer engagement topics, including inbound marketing, content marketing , and social media marketing. It’s a must-read for anyone serious about understanding the field.
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