Userpilot

AUGUST 31, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. In the SaaS industry, a CSR helps users navigate software applications, troubleshoot technical issues, and drive product adoption. Book a demo to see it in action! What does a customer service representative do?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

Userpilot

AUGUST 28, 2024

Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. In the SaaS industry, a CSR helps users navigate software applications, troubleshoot technical issues, and drive product adoption. Looking into tools for customer service representatives? Book a demo to see it in action!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JULY 28, 2024

Understanding the salary landscape for associate product managers is crucial whether you’re entering the field or looking to advance your career. TL;DR An associate product manager, or a junior product manager, is an entry-level position for people who are starting out in product management. Let’s get started!

Data Visualization 52

Data Visualization User Testing Analytic Tools Feedback Software 52

Userpilot

JULY 17, 2024

Starting a career as an associate product manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for associate product managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JULY 14, 2024

They work in many different industries, from business and finance to healthcare and government. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. They work in many different industries, from business and finance to healthcare and government.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 28, 2024

Understanding the salary range for product coordinators is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical product coordinator salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

AUGUST 28, 2024

TL;DR A customer advocate is a professional who represents the customer’s interests within a company, ensuring their needs and feedback are addressed to improve products and services. Use Data to Drive Decisions : Instead of relying on guesswork, leverage customer feedback and product analytics data to inform your product strategies.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 28, 2024

It can also include preferred skills, experience, and certifications. In contrast, a BI analyst at a company developing product analytics software might specialize in analyzing user behavior , feature adoption, and engagement metrics to identify growth opportunities and improve product performance.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 21, 2024

Data scientists have a plethora of tools at their disposal to analyze and interpret data effectively: Userpilot is a no-code tool for product analytics, while Tableau and Power BI excel in data visualization and business intelligence, etc. Data acquisition and engineering: Data Extraction : SaaS products generate a ton of user data.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JUNE 26, 2024

Starting a career as a product launch manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a product launch manager, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Product launches 40

Product launches Analytic Tools Research Software Data Visualization 40

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 88

Analytic Tools Data Visualization Research Software Feedback Software 88

Userpilot

JULY 28, 2024

TL;DR A UX designer, or user experience designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided in the interaction between the user and the product. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Gainsight

JANUARY 25, 2023

Hiring one moves Customer Success (CS) from a function to a company-wide strategy, offering a customer voice in the boardroom and a peer to your Sales and Product leaders. The Chief Customer Officer (CCO) role is crucial for virtually every SaaS company.

Customer Experience 52

Customer Experience Customer Feedback Onboarding KPIs Certifications 52

Mironov Consulting

JUNE 27, 2019

My last post briefly listed some broad responsibilities of product leaders which are distinct from the direct work of managing individual products. Defining my label carefully, a “product leader” is someone who manages a team of product managers. 1] Designing, Building, and Nurturing a Product Team.

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

Gainsight

FEBRUARY 9, 2021

Manny focuses on process transformation, often partnering with teams like HR and Finance. Manny and Scott looked to their Support team for inspiration since Support needs to scrutinize their operations daily to adhere to contractual SLAs and certification requirements. How do you measure the business outcomes of a CS Ops project?

Analytic Tools 52

Analytic Tools Data Visualization Government Software Review 52

Userpilot

MARCH 29, 2024

Brand activation is about driving product growth by connecting emotionally with people on a personal level. To create a successful activation strategy , you must first define your product's value proposition. HubSpot implements certification programs to drive brand activation. Let’s dive in!

Branding 84

Branding Analytic Tools Feedback Software User Testing 84

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118