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The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Training content can consist of written resources, tutorial videos , or in-app guidance through UI elements. Offer continuous customer education with an in-app resource center.

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Your Ultimate Guide to B2B Loyalty Programs [With Examples]

Userpilot

Leverage data effectively by measuring customer loyalty rate, program performance, and product usage with analytics tools to identify trends and optimize your B2B loyalty program. Educate customers with in-app tools, communities, webinars , and seminars to reduce friction , enhance product understanding, and increase satisfaction.

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Adopting a Continuous Discovery Mindset Across the Organization

Product Talk

Our students are a mix of full-time graduate students and working professionals who pursue a graduate certificate while working. This course is a 3-day seminar and our students are working executives. DOEC stands for Designing for Organizational Effectiveness Certificate. The DOEC / ELOC Design Approach.

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Director of Product Interview Questions

The Product HQ

I’m happy with your company’s commitment to the career growth of its employees through training programs and seminars. Enrol in our top-rated product management certification courses to do just that: 4. On the other hand, the engineering team should focus on how to build the product based on the technical solution.

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Announcing Intercom Academy – a new place to learn and grow

Intercom, Inc.

Today we’re excited to launch a brand new learning platform called Intercom Academy : a series of on-demand courses that teach our customers how to become better at their jobs at every stage of their career. Avoid the time drain of switching between tools by customizing your inbox. Designed to grow with your needs.

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