Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Why should SaaS companies go for the value-based growth strategy?

Feedback Software 89

Feedback Software Analytic Tools Product Research Data Visualization 89

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. You really have to think of Workplace as a SaaS startup within Facebook.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

The Product HQ

JUNE 1, 2024

In the case of someone like a Software product manager, this may prove challenging. After all, product managers have different duties and tasks depending on their organization and industry. They work with typical product management software and also manage the product roadmap as well as the product team. Let’s dive right in.

Reporting Tools 98

Reporting Tools Research Software Feedback Software Analytic Tools 98

Userpilot

JULY 16, 2024

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” To thrive as a technical PM, you need to have essential skill such as knowledge of Agile methodologies, familiarity with software engineering principles, leadership and communication. Network strategically with peers and industry experts.

Analytic Tools 91

Analytic Tools Research Software Data Visualization Feedback Software 91

Userpilot

JANUARY 14, 2023

Sharing industry-specific knowledge and offering support via active digital communities. Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers. Successful customer education program examples in SaaS. Share industry-specific knowledge.

Customer Experience 91

Customer Experience Feedback Software Education Customer Feedback 91

Userpilot

JUNE 30, 2024

Instead, you can become an enablement manager by gaining work experience in the field of sales or customer success within SaaS companies. To grow as a sales enablement manager, there are a few tools you definitely need to know of. Surprisingly, however, these tools aren’t just limited to the sales function.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

AUGUST 27, 2024

TL;DR A customer support specialist is responsible for assisting customers with inquiries, troubleshooting issues, and providing solutions to user problems , ensuring customer satisfaction by delivering timely and effective support. Customer support specialists utilize a variety of tools to enhance their efficiency.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 21, 2024

UX designers can leverage a variety of tools to streamline their workflows and create exceptional user experiences: Userpilot aids in crafting personalized user onboarding and gathering feedback, while Monday.com and Jira Software facilitate project and product management respectively, etc. Looking into tools for UX designers?

Research Software 52

Research Software Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 20, 2024

TL;DR A product design manager in the SaaS industry oversees the design and development of software products. Focus on developing strong skills in user experience (UX) and user interface (UI) design, utilizing design tools like Sketch, Figma, and Adobe Creative Suite. Looking into tools for product design managers?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 21, 2024

UI designers have a variety of tools to streamline their workflows and create exceptional user experiences. Userpilot aids in crafting personalized user onboarding and gathering feedback, while Monday.com and Jira Software facilitate project and product management respectively, etc. Looking into tools for UI designers?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. Userpilot offers a range of customer onboarding, feedback collection, and analytics features for financial services and products. What are they?

Reporting Tools 90

Reporting Tools Data Visualization Onboarding KPIs Analytic Tools 90

Userpilot

JULY 21, 2024

TL;DR A product designer is a professional responsible for creating user-friendly and visually appealing designs for products , particularly in digital applications like software and websites. Additionally, learning design tools such as Sketch, Figma, and Adobe Creative Suite is essential. Looking into tools for product designers?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? 10 Product differentiation examples to inspire your strategy Product differentiation strategies have been used successfully by different SaaS brands. Let’s consider a few examples: 1.

Differentiation 89

Differentiation Analytic Tools Research Software Feedback Software 89

Mind the Product

SEPTEMBER 19, 2019

I’ve done courses in related areas like software development, marketing and project management but hold almost no formal certifications. If you choose a training course then Mind The Product runs workshops led by industry experts. It’s easier and cheaper than ever with the rise of “no code” tools.

Feedback Software 125

Feedback Software Product Manager Product Management User Testing 125

Userpilot

SEPTEMBER 2, 2024

Both tools are quite popular and come with their unique sets of advantages and drawbacks. In this guide, we’ll go into the specifics of each tool and give you side by side comparison, making it easier for you to pick one. Hotjar offers more integrations, including Slack and Jira, while Clarity supports basic tool connections.

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Userpilot

JULY 21, 2024

In the SaaS industry, a CX Designer uses user research , data analysis , and design thinking to improve user interfaces, streamline onboarding processes, and ensure ongoing customer satisfaction. Customer experience designers utilize a variety of tools to enhance their work. Looking into tools for CX designers?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 3, 2022

As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry. CXL’s Product Marketing certification course is an industry standard.

Research Software 83

Research Software Analytic Tools Feedback Software Data Visualization 83

Userpilot

JUNE 28, 2024

This role focuses on analyzing customer behavior and feedback, addressing gaps in CX strategies, and improving interactions at different touchpoints. Also, it’s a good idea to attend CX-related courses on online platforms like LinkedIn Learning and obtain the necessary certifications.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

DECEMBER 3, 2022

In SaaS, this is usually the moment they start a free trial or freemium plan. In SaaS, this is when they upgrade from a free trial to paid, or from a freemium to a premium plan. Offer continuous support and education with an in-app resource center. Engage with customers on social media platforms. Acquisition. Conversion.

Feedback Software 89

Feedback Software Customer Experience Analytic Tools Customer Feedback 89

Userpilot

AUGUST 25, 2024

TL;DR A customer experience analyst is a professional who evaluates and improves the interactions between a company and its customers, particularly in the SaaS industry, analyzing data to enhance user satisfaction and retention. Certifications in customer experience or data analysis can also enhance your qualifications.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 20, 2024

CX managers can streamline their work with various tools: Userpilot enhances in-app customer experiences, Monday facilitates project management for cross-functional teams, Jira helps collaborate on product development, etc. Looking into tools for customer experience managers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 28, 2024

In SaaS, they optimize user onboarding , increase product adoption, and ensure seamless feature integration, working closely with product managers and developers. UX strategists utilize a variety of tools to streamline their work. Looking into tools for UX strategists? Let’s dive in! Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 19, 2024

TL;DR A product assistant supports product managers in the SaaS industry by conducting market research , analyzing user feedback, and coordinating with cross-functional teams to guide product development and enhance software solutions. Product assistants utilize a variety of tools to streamline their work.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 27, 2024

In the SaaS industry, they help users navigate software applications, troubleshoot technical issues, and drive product adoption. Customer service representatives utilize a variety of tools to enhance their efficiency. Looking into tools for customer service representatives? Let’s dive in!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 25, 2024

TL;DR A product support specialist is responsible for providing technical assistance and support to customers, troubleshooting issues, guiding users, and ensuring customer satisfaction in the SaaS industry. Certifications can further enhance your qualifications. Looking into tools for product support specialists?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JUNE 27, 2024

Additionally, you should consider obtaining relevant certifications, such as Certified Product Manager (CPM) and Certified Product Marketing Manager (CPPM). While things look challenging, using the right tools can help product specialists simplify their jobs. Looking into tools for product specialists?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 17, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Consider Userpilot for its no-code in-app guidance and analytics capabilities.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

JUNE 28, 2024

Certification : Enhance your education with a specialized certification such as the Product Strategy certification offered by the Association of International Product Marketing and Management (AIPMM). These skills include data analytics, marketing , technical knowledge in CRM systems, agile methodologies, and so on.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 25, 2024

Certifications in project management, Agile, or product management can also be beneficial. Product coordinators utilize a variety of tools to enhance their efficiency. Some key tools include Userpilot for user engagement and onboarding, Jira for project management, and Confluence for collaboration.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

JULY 21, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Essential tools for product design managers include Userpilot, Monday.com, Figma, etc.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 28, 2024

Certification : You will then need to get certified as a product marketing manager. The main certificates include the Meta Marketing Professional Certificate, Certified Digital Marketing Professional (CDMP), and others. There is an abundance of tools for product marketing managers. Book a demo to see it in action!

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

Userpilot

JULY 29, 2024

We’ve curated 16 of the most innovative product campaigns from industry leaders like Userpilot, HubSpot, and Spotify, among others, that will spark your creativity and help you create campaigns that drive product growth. Userpilot hosts industry-relevant webinars to raise brand awareness. Search no further!

Research Software 80

Research Software Feedback Software Product Marketing Reporting Tools 80

Userpilot

JULY 20, 2024

Boosting your qualifications through certifications and developing skills in data analysis, communication, and problem-solving can set you apart. Customer retention managers rely on various tools to enhance customer satisfaction and loyalty. Looking into tools for retention managers? Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 28, 2024

Staying updated on industry trends is also crucial. Customer engagement managers utilize various tools to enhance their work. Some essential tools include Userpilot for in-app experiences & analytics , Appcues for user-friendly in-app guidance & onboarding, and Pendo for comprehensive product experience & analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

AUGUST 28, 2024

In the SaaS industry, they optimize user flows , increase engagement, and ensure seamless feature integration, working closely with product managers and developers. UX consultants utilize a variety of tools to enhance their work. Looking into tools for UX consultants? Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

SEPTEMBER 17, 2020

In 2013, Norman updated and expanded his book to be more inclusive of digital products and services, to reflect the shift from hardware to software. Be it for mobile apps or desktop software, users interact with a variety of components within a product, like menus, buttons, videos, forms…anything you can swipe, scroll, or click on.

UX 158

UX User Testing Product Research Research Software 158

Userpilot

JULY 21, 2024

Data analysts have a plethora of tools to enhance their work: Userpilot is a no-code tool for product analytics, while Tableau and Power BI excel in data visualization and business intelligence, etc. Looking into tools for data analysts? Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52