10 Real-Time Customer Engagement Techniques That Drive Loyalty and Retention
Userpilot
NOVEMBER 20, 2022
This usually comes in different forms of adapted content, like recommendations based on previous searches, in-app guidance based on user behavior, responses to social media comments, etc. Real-time customer engagement is when a customer interacts with your brand actively with back-and-forth feedback. Send personalized in-app messages.
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